--- title: "HMPO Document Management Services" ocid: "ocds-h6vhtk-050bcd" canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-050bcd" markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-050bcd.md" json_url: "https://d3tenders.com/contract/ocds-h6vhtk-050bcd.json" source: "Find A Tender Service" current_stage: "Tender" buyer: "HOME OFFICE" published: "2025-06-30" --- # HMPO Document Management Services Buyer: HOME OFFICE Current stage: Tender OCID: ocds-h6vhtk-050bcd [View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-h6vhtk-050bcd) [Download OCDS JSON](https://d3tenders.com/contract/ocds-h6vhtk-050bcd.json) ## Summary The Home Office has initiated a tender for the HMPO Document Management Services project. As the contracting authority, they seek services within the administrative and IT sectors to handle document management for passport applications. This project encompasses sorting, validating, scanning, and storing documents, with a notable requirement for ease of access upon request. The procurement process is segmented into a five-stage competitive flexible procedure, aiming to award the contract worth £140 million by October 2026. Submissions are to be completed via the Jaggaer portal, with expressions of interest required by 30th July 2025, and the planned contract period running from November 2026 to November 2030, with possible extensions. This procurement presents a substantial opportunity for businesses offering administrative and IT services, particularly those experienced in document handling and government contracts. Organisations equipped to fulfil the extensive document management requirements and engage in a competitive multi-stage tender process are well-positioned to bid. The structured procurement approach, including dialogue and negotiations, supports businesses capable of demonstrating flexibility and innovation in meeting government needs. The economic scope of this project makes it an attractive prospect for industry players looking to expand their footprint within public sector services. ## Notice His Majesty's Passport Office (HMPO), part of the Home Office, as the Contracting Authority, is reviewing potential options for future Document Management services. Overview of the Service: HMPO requires its customers who apply for a new passport, a replacement passport, or a passport renewal, to send in supporting documentation (hard copies) as part of their application. The Document Management Service requirement at a high level is to: - Sort inbound mail into various streams; - Validate and, where required, verify the authenticity of documents contained within each application; - Scan documents to a standard that allows for easy reading of data on documents; - Categorise documents into streams as defined by HMPO; - Store and retrieve documents upon return requests issued by HMPO. Please note, three Requests for Information (RFIs) have been run as part of market engagement to inform this procurement. This market engagement was conducted under the previous Public Contract Regulations (PCR) 2015 which is the reason why a Preliminary Market Engagement notice under the new regulations has not been published for this procurement. Links to the Prior Information Notices (PINs) for the market engagement are below for further information: - https://www.find-tender.service.gov.uk/Notice/016322-2024?origin=SearchResults&p=1 - https://www.find-tender.service.gov.uk/Notice/017128-2024?origin=SearchResults&p=1 - https://www.find-tender.service.gov.uk/Notice/034859-2024?origin=SearchResults&p=1155 ### Lot Information Lot 1 Renewal: The 3-year extension will be broken down into three separate extension options of +1, +1 and +1. ## Key Details | Field | Value | | --- | --- | | Publication source | Find A Tender Service | | Latest notice | https://www.find-tender.service.gov.uk/Notice/036185-2025 | | Notice type | UK4 - Tender Notice | | Procurement type | Standard | | Procurement category | Services | | Procurement method | Selective | | Procurement method details | Competitive flexible procedure | | Tender suitability | Not specified | | Awardee scale | Not specified | | All stages | Planning, Tender | ## Dates | Field | Value | | --- | --- | | Publication date | 30 Jun 2025 | | Submission deadline | Not specified | | Future notice date | 25 Jun 2025 | | Award date | Not specified | | Contract period | 13 Nov 2026 - 12 Nov 2030 | | Recurrence | Not specified | ## Values | Field | Value | | --- | --- | | Tender value | £140,000,000 | | Lots value | £140,000,000 | | Awards value | Not specified | | Contracts value | Not specified | ## Status | Field | Value | | --- | --- | | Tender status | Active | | Lots status | Active | | Awards status | Not specified | | Contracts status | Not specified | ## Buyer | Field | Value | | --- | --- | | Main buyer | HOME OFFICE | | Locality | LONDON | | Post town | South West London | | Postcode | SW1P 4DF | | Country | England | | ITL 1 | TLI London | | ITL 2 | TLI3 Inner London - West | | ITL 3 | TLI35 Westminster and City of London | | Local authority | Westminster | | Electoral ward | St James's | | Westminster constituency | Cities of London and Westminster | | Delivery location | Not specified | ## CPV Codes ### Divisions - 72 - IT services: consulting, software development, Internet and support - 75 - Administration, defence and social security services - 79 - Business services: law, marketing, consulting, recruitment, printing and security ### Codes - 72000000 - IT services: consulting, software development, Internet and support - 75000000 - Administration, defence and social security services - 75100000 - Administration services - 75110000 - General public services - 75112000 - Administrative services for business operations - 75120000 - Administrative services of agencies - 79000000 - Business services: law, marketing, consulting, recruitment, printing and security - 79500000 - Office-support services - 79560000 - Filing services - 79900000 - Miscellaneous business and business-related services ## Release History - 30 Jun 2025 at 14:33 - Tender - UK4 - Tender Notice - https://www.find-tender.service.gov.uk/Notice/036185-2025 - 1 May 2025 at 16:12 - Planning - UK3 - Planned Procurement Notice - https://www.find-tender.service.gov.uk/Notice/018586-2025 ## Documents - https://www.find-tender.service.gov.uk/Notice/036185-2025 30th June 2025 - Tender notice on Find a Tender - https://www.find-tender.service.gov.uk/Notice/018586-2025 1st May 2025 - Planned procurement notice on Find a Tender ## Notice URLs - https://homeoffice.app.jaggaer.com/web/login.html - https://www.find-tender.service.gov.uk/Notice/016322-2024?origin=SearchResults&p=1 - https://www.find-tender.service.gov.uk/Notice/017128-2024?origin=SearchResults&p=1 - https://www.find-tender.service.gov.uk/Notice/034859-2024?origin=SearchResults&p=1155 - https://www.gov.uk/government/organisations/home-office - https://www.legislation.gov.uk/ukpga/2023/54/contents ## Provenance This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-h6vhtk-050bcd. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-h6vhtk-050bcd.json.