---
title: "Provision of SIAM, Service Desk and ITSM"
ocid: "ocds-h6vhtk-050c32"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-050c32"
markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-050c32.md"
json_url: "https://d3tenders.com/contract/ocds-h6vhtk-050c32.json"
source: "Find A Tender Service"
current_stage: "Planning"
buyer: "THE INSOLVENCY SERVICE"
published: "2025-05-20"
---

# Provision of SIAM, Service Desk and ITSM

Buyer: THE INSOLVENCY SERVICE  
Current stage: Planning  
OCID: ocds-h6vhtk-050c32

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-h6vhtk-050c32)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-h6vhtk-050c32.json)

## Summary

The Insolvency Service, a central government public authority located at 1 Westfield Avenue, Stratford, is in the planning stage of a procurement process titled "Provision of SIAM, Service Desk and ITSM". This tender is categorised under IT services, including consulting, software development, internet, and support services, and is valued at £12,000,000 (gross value £14,000,000) in GBP. The contract is set to commence on 1st December 2025 and will run until 30th November 2028, with a potential extension to 30th November 2030. The procurement method is selective, utilising pre-Procurement Act commercial tools under the CCS Framework Agreement RM6100 Technology Services 3, to ensure a structured and strategic approach. The relevant procurement notice was published on 20th May 2025.

This procurement represents a significant opportunity for businesses specialising in IT services, particularly those with expertise in service integration and management, service desk operations, and IT service management (ITSM) solutions. Companies with a strong track record in providing comprehensive IT support and consulting services stand to benefit greatly, as the procurement process invites a competitive selection within a structured framework. By engaging in this tender, businesses can position themselves as key service providers to a central government entity, enhancing their portfolio and demonstrating capacity to handle large-scale, government IT infrastructure projects.

## Notice

Provision of SIAM, Service Desk and ITSM Services

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Find A Tender Service |
| Latest notice | https://www.find-tender.service.gov.uk/Notice/023176-2025 |
| Notice type | UK1 - Pipeline Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Selective |
| Procurement method details | Using pre-Procurement Act commercial tool |
| Tender suitability | Not specified |
| Awardee scale | Not specified |
| All stages | Planning |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 20 May 2025 |
| Submission deadline | Not specified |
| Future notice date | Not specified |
| Award date | Not specified |
| Contract period | 1 Dec 2025 - 30 Nov 2028 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £12,000,000 |
| Lots value | Not specified |
| Awards value | Not specified |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Planned |
| Lots status | Planned |
| Awards status | Not specified |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | THE INSOLVENCY SERVICE |
| Locality | STRATFORD |
| Post town | East London |
| Postcode | E20 1HZ |
| Country | England |
| ITL 1 | TLI London |
| ITL 2 | TLI4 Inner London - East |
| ITL 3 | TLI41 Hackney and Newham |
| Local authority | Newham |
| Electoral ward | Stratford Olympic Park |
| Westminster constituency | Stratford and Bow |
| Delivery location | Not specified |

## CPV Codes

### Divisions

- 72 - IT services: consulting, software development, Internet and support

### Codes

- 72000000 - IT services: consulting, software development, Internet and support

## Release History

- 20 May 2025 at 11:23 - PlanningUpdate - UK1 - Pipeline Notice - https://www.find-tender.service.gov.uk/Notice/023176-2025
- 2 May 2025 at 11:34 - Planning - UK1 - Pipeline Notice - https://www.find-tender.service.gov.uk/Notice/018740-2025

## Documents

- https://www.find-tender.service.gov.uk/Notice/023176-2025
  20th May 2025 - Pipeline notice on Find a Tender
- https://www.find-tender.service.gov.uk/Notice/018740-2025
  2nd May 2025 - Pipeline notice on Find a Tender

## Notice URLs

- https://www.legislation.gov.uk/ukpga/2023/54/contents

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-h6vhtk-050c32. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-h6vhtk-050c32.json.