---
title: "Cloud - Based Computerised Maintenance Management System"
ocid: "ocds-h6vhtk-050c3a"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-050c3a"
markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-050c3a.md"
json_url: "https://d3tenders.com/contract/ocds-h6vhtk-050c3a.json"
source: "Find A Tender Service"
current_stage: "Award"
buyer: "NATIONAL LIBRARY OF SCOTLAND"
published: "2026-02-23"
---

# Cloud - Based Computerised Maintenance Management System

Buyer: NATIONAL LIBRARY OF SCOTLAND  
Current stage: Award  
OCID: ocds-h6vhtk-050c3a

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-h6vhtk-050c3a)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-h6vhtk-050c3a.json)

## Summary

The National Library of Scotland has embarked on a procurement process for a Cloud-Based Computerised Maintenance Management System (CMMS), targeting the facilities management software package industry. This procurement aims to enhance the efficiency and data management of the Library's Estate Team operations across its sites in Edinburgh and Glasgow. Initially planned, this process has progressed from planning to active tendering, along the open procedure path, and currently reached an awarding stage with a contract signed with Concerto Support Services. Key dates include the tendering period closure on 8th October 2025, with contract execution starting on 19th February 2026. The buyer, National Library of Scotland, located at George IV Bridge, Edinburgh, functions as a central purchasing body governed by public law, and ensures the procurement adheres to open and transparent practices outlined under CELEX legal directives.

This procurement presents substantial opportunities for businesses in the software development and IT services sector, particularly those specialising in SaaS and cloud solutions. As the Library prioritises a cloud-first system with extensive functionalities including data migration, support and training, businesses capable of delivering comprehensive, user-friendly, and innovative digital solutions are well-placed to compete. This tender serves as a gateway for expanding business operations to include government contracts, offering a stage to exhibit competitive technical and pricing capabilities, as indicated by the 60/40 award criteria split between quality and price. Timely operational and financial readiness make SMEs particularly suited to fulfil the Library's need for efficient and effective solutions that align with its long-term digital strategy aspirations.

## Notice

The National Library of Scotland ("the Library") is seeking to purchase of a cloud-based Computerised Maintenance Management System (CMMS) including data migration, implementation, training and service support to improve information management of its Estate Team operations, streamline of processes and enhance business efficiencies. The Library is adopting a cloud-first approach and is therefore seeking a fully hosted SaaS (Software as a Service) solution, accessed through web browser and mobile devices to meet the Library's needs. The Library expects no on-premise installation.

### Lot Information

Lot 1

The National Library of Scotland (the Library) is seeking to purchase of a cloud-based Computerised Maintenance Management System (CMMS) including data migration, implementation, training and service support to improve information management of its Estate Team operations, streamline of processes and enhance business efficiencies. The Library is adopting a cloud-first approach and is therefore seeking a fully hosted SaaS (Software as a Service) solution, accessed through web browser and mobile devices to meet the Library's needs. The Library expects no on-premise installation. The new CMMS will be able to mange all of the Library's premises including 4 sites in Edinburgh and 2 sites in Glasgow. The required CMMS solution is expected to provide functionalities to assist the Library to achieve the following objectives: - Reduce the time staff and managers spend running maintenance operations by streamlining processes. - Provide clear reports, allowing the maintenance manager to keep track of spending and ensure money is used wisely. - Enable staff, contractors, and users to easily report problems and see how repairs are progressing. - Track jobs by time and cost, enabling clear understanding of how long things take and how much they cost. - Report on performance to help improve services. - Provide information that helps prove value for money to the Library and its Board. - Connect with smart devices and cloud-based systems to improve automation and data sharing. Additional information: The initial contract is 3 years, with an option to extend for 3 x 24 months.

Renewal: 3 x 24 months

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Find A Tender Service |
| Latest notice | https://www.find-tender.service.gov.uk/Notice/016220-2026 |
| Notice type | Planning Notice |
| Procurement type | Standard |
| Procurement category | Goods |
| Procurement method | Open |
| Procurement method details | Open procedure |
| Tender suitability | Not specified |
| Awardee scale | SME |
| All stages | Planning, Tender, Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 23 Feb 2026 |
| Submission deadline | 8 Oct 2025 |
| Future notice date | 17 Aug 2025 |
| Award date | 19 Feb 2026 |
| Contract period | Not specified |
| Recurrence | Estimated to issue contract notice for replacement system in 3,5,7 or 9 years from now, depending on winning tenderer's performance. |

## Values

| Field | Value |
| --- | --- |
| Tender value | £250,000 |
| Lots value | £250,000 |
| Awards value | Not specified |
| Contracts value | £150,000 |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Cancelled |
| Awards status | Active |
| Contracts status | Active |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | NATIONAL LIBRARY OF SCOTLAND |
| Locality | EDINBURGH |
| Post town | Edinburgh |
| Postcode | EH1 1EW |
| Country | Scotland |
| ITL 1 | TLM Scotland |
| ITL 2 | TLM1 East Central Scotland |
| ITL 3 | TLM13 City of Edinburgh |
| Local authority | City of Edinburgh |
| Electoral ward | City Centre |
| Westminster constituency | Edinburgh East and Musselburgh |
| Delivery location | TLM75 City of Edinburgh |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | CONCERTO SUPPORT SERVICES |

## CPV Codes

### Divisions

- 48 - Software package and information systems

### Codes

- 48100000 - Industry specific software package
- 48420000 - Facilities management software package and software package suite

## Release History

- 23 Feb 2026 at 16:11 - Award - Award Notice - https://www.find-tender.service.gov.uk/Notice/016220-2026
- 4 Sep 2025 at 13:57 - Tender - Tender Notice - https://www.find-tender.service.gov.uk/Notice/053978-2025
- 2 May 2025 at 12:03 - Planning - Planning Notice - https://www.find-tender.service.gov.uk/Notice/018751-2025

## Notice URLs

- http://www.nls.uk
- http://www.scotcourts.gov.uk
- https://api.publiccontractsscotland.gov.uk/v1/Notice?id=ocds-r6ebe6-0000797619
- https://api.publiccontractsscotland.gov.uk/v1/Notice?id=ocds-r6ebe6-0000808881
- https://www.publiccontractsscotland.gov.uk
- https://www.publiccontractsscotland.gov.uk/search/Search_AuthProfile.aspx?ID=AA11622

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-h6vhtk-050c3a. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-h6vhtk-050c3a.json.