---
title: "Provision of income management and payment platform solution (IM&PPS) - 2025"
ocid: "ocds-h6vhtk-050d06"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-050d06"
markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-050d06.md"
json_url: "https://d3tenders.com/contract/ocds-h6vhtk-050d06.json"
source: "Find A Tender Service"
current_stage: "Award"
buyer: "MEDWAY COUNCIL"
published: "2026-01-08"
---

# Provision of income management and payment platform solution (IM&PPS) - 2025

Buyer: MEDWAY COUNCIL  
Current stage: Award  
OCID: ocds-h6vhtk-050d06

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[Download OCDS JSON](https://d3tenders.com/contract/ocds-h6vhtk-050d06.json)

## Summary

Medway Council, located in Chatham, United Kingdom, initiated an open procurement procedure for the "Provision of income management and payment platform solution (IM&PPS) - 2025," focusing on IT services such as consulting, software development, and support. The process has now reached the award stage, with the contract valued at £480,000, awarded to Access Paysuite Limited. The contract period is scheduled from 20 January 2026 to 31 August 2028, with an option to extend for an additional 12 months. The procurement aimed to integrate and streamline various payment and finance management systems, including Worldpay and Opayo, to improve efficiency for the Council's ICT and Finance teams.

This tender presents substantial opportunities for IT service providers, particularly those specialising in payment platform solutions and systems integration. Businesses with a focus on e-commerce, finance monitoring, and mobile-compatible technologies will find themselves well-positioned to meet the Council's diverse requirements. Small and medium-sized enterprises (SMEs) are particularly encouraged, benefiting from Medway Council's emphasis on quality and collaboration with smaller suppliers, as evidenced by Access Paysuite Limited's successful bid. The procurement process favours innovative solutions that comply with current legislation and enhance electronic and physical financial transaction management for a large user base.

## Notice

The council's current income management system is Civica ICON, this is used to record all financial transactions, directly input by Civica ICON users (there are 270 current Civica ICON users) and integration files from other systems and payment platforms. System integrations to Civica ICON include Girobank, AllPay and Bankline. System Integrations from Civica ICON include NEC Housing, iWorld, Parking and Integra. Payment platforms currently used are Opayo and Worldpay. The Council is looking for providers of solutions that would meet but not limited to the following features: * Our business and user requirements. Page 2 to 7 * Live Data Interrogation. * Incident Management. * Finance monitoring and e-commerce. * Comply with all current and future UK legislation, codes, and standards. * Compatible with mobile working, offline and online * Customisable dashboards. * Freedom Of Information request management. * Intelligent workload management. * Chip and Pin payments. * Automated Telephone Payment Line * Online payments * Cash payments The aim of the procurement was to contract with a provider to provide a system that can manage all our requirements to take and record payments made to the council either in person, online or by telephone. The Council also aim to streamline the number of systems that integrate with the income management system such as Worldpay, Opayo and our own internal Payment hub system. This will streamline the process to make it more manageable for both ICT and the Finance systems team as well as simplifying the process for the significant number of users in the services.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Find A Tender Service |
| Latest notice | https://www.find-tender.service.gov.uk/Notice/001306-2026 |
| Notice type | UK6 - Contract Award Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Open |
| Procurement method details | Open procedure |
| Tender suitability | SME, VCSE |
| Awardee scale | SME |
| All stages | Tender, Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 8 Jan 2026 |
| Submission deadline | 30 May 2025 |
| Future notice date | Not specified |
| Award date | 10 Aug 2025 |
| Contract period | 20 Jan 2026 - 31 Aug 2028 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £480,000 |
| Lots value | £480,000 |
| Awards value | £480,000 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Complete |
| Awards status | Pending |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | MEDWAY COUNCIL |
| Locality | CHATHAM |
| Post town | Rochester |
| Postcode | ME4 4TR |
| Country | England |
| ITL 1 | TLJ South East (England) |
| ITL 2 | TLJ4 Kent |
| ITL 3 | TLJ41 Medway |
| Local authority | Medway |
| Electoral ward | Chatham Central & Brompton |
| Westminster constituency | Rochester and Strood |
| Delivery location | TLJ41 Medway |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | ACCESS PAYSUITE |

## CPV Codes

### Divisions

- 72 - IT services: consulting, software development, Internet and support

### Codes

- 72000000 - IT services: consulting, software development, Internet and support

## Release History

- 8 Jan 2026 at 10:03 - Award - UK6 - Contract Award Notice - https://www.find-tender.service.gov.uk/Notice/001306-2026
- 6 May 2025 at 11:19 - Tender - UK4 - Tender Notice - https://www.find-tender.service.gov.uk/Notice/019057-2025

## Documents

- https://www.find-tender.service.gov.uk/Notice/001306-2026
  8th January 2026 - Contract award notice on Find a Tender
- https://www.find-tender.service.gov.uk/Notice/019057-2025
  6th May 2025 - Tender notice on Find a Tender

## Notice URLs

- http://www.medway.gov.uk
- https://www.legislation.gov.uk/ukpga/2023/54/contents

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-h6vhtk-050d06. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-h6vhtk-050d06.json.