--- title: "Newcastle Home Care Services Framework" ocid: "ocds-h6vhtk-050d3e" canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-050d3e" markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-050d3e.md" json_url: "https://d3tenders.com/contract/ocds-h6vhtk-050d3e.json" source: "Find A Tender Service" current_stage: "Tender" buyer: "NEWCASTLE CITY COUNCIL" published: "2026-04-13" --- # Newcastle Home Care Services Framework Buyer: NEWCASTLE CITY COUNCIL Current stage: Tender OCID: ocds-h6vhtk-050d3e [View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-h6vhtk-050d3e) [Download OCDS JSON](https://d3tenders.com/contract/ocds-h6vhtk-050d3e.json) ## Summary Newcastle City Council has initiated a tender process for the Newcastle Home Care Services Framework, aiming to provide quality care services to eligible adults within Newcastle upon Tyne, United Kingdom. The framework is active and operates in the services category, focusing on health and social work services. This open procurement procedure, set by the 2023 Procurement Act, spans four geographical lots including North, East, Inner West, and Outer West zones, and covers services 365 days a year from 7:00 AM to 11:00 PM. The tender process began on 20th April 2026, with the submission deadline on 20th May 2026, and potential service commencement on 5th September 2026. This initiative underscores the council's commitment to facilitating independent living for elderly and disabled adults, those with mental health needs, and individuals with specific medical requirements. This tender presents significant opportunities for businesses, particularly those specialising in care and support services, to secure a long-term contract worth £139,320,000. The framework is open to new entrants and existing providers, offering terms through successive frameworks. Companies focusing on health and social work can expand their operations and influence in the Newcastle area. The framework prioritises quality and responsiveness, with a scoring system based on acceptance of fixed hourly rates and ability to meet the needs of service users promptly. Therefore, businesses excelling in service delivery, technological implementation, and meeting the national eligibility criteria are encouraged to participate, allowing them to grow their market presence and contribute to meaningful community support services. ## Notice Newcastle City Council has a statutory duty to provide care and support services to residents who meet the national minimum eligibility threshold as defined by the Care Act 2014. The Council is committed to delivering a high-quality, responsive, and accessible home care service that enables individuals to live independently, safely, and meaningfully within their own homes and communities. This contract will support adults residing in the City of Newcastle who meet the national eligibility criteria, including: Older people aged 65 and over Adults (18+) with mental health needs Adults (18+) with physical disabilities, including sensory impairments Adults (18+) with specific needs, such as dementia, learning disabilities, autism diagnosis's, mental health conditions, end-of-life or palliative care, sudden onset or acquired brain injuries The service will operate 365 days a year (366 in leap years), between the hours of 7:00 AM and 11:00 PM. ### Lot Information North Lot 1 - Provision of Home Care services in the North This includes: Castle, Fawdon and West Gosforth, Parklands, Gosforth and Kenton, Dene and South Gosforth, Manor Park, North Jesmond East Lot 3 - Provision of Home Care services in the East of Newcastle This includes: Byker, Walker, Heaton, Walkergate, Monument, Ouseburn, South Jesmond Inner West Lot 3 - Provision of Home Care services in the Inner West of Newcastle This includes: Benwell and Scotswood, Elswick, Arthurs Hill, Wingrove, West Fenham, Blakelaw Outer West Lot 4 - Provision of Home Care services in the Outer West of Newcastle This includes: Callerton and Throckley, Chapel, Lemington, Denton, Westerhope, Kingston Park South and Newbiggin Hall ### Planning Information Newcastle City Council invites home care providers to join us for a Market Consultation Event on the 23rd February 2026 to discuss the upcoming Newcastle Home Care Framework tender opportunity. Through engagement with people supported, care workers, providers, social workers, and other professionals, we have developed a proposal for the new framework. Building on the successful Provider Market Engagement event held on 29th October, this session will focus hearing thoughts, ideas, and final feedback before the tender launches in April 2026. This is your opportunity to help influence the future of home care in Newcastle. Event Details: Date: Monday 23rd February 2026 Time: 9:30am-12pm (doors open 9:30am for prompt 10am start) Venue: Pandon Room, Newcastle Civic Centre, Newcastle upon Tyne, NE1 7RU How to Register: To register your interest, please email lucy.nicholson@newcastle.gov.uk with your name, organisation, and email address to receive an official invitation. Maximum two attendees per organisation Registration closes: Monday, 26 January 2026 Capacity: 80 spaces available, allocated on a first-come, first-served basis A notice for this event has also been published on https://www.open-uk.org/ under Project # OPEN20251462 If you're unable to attend but would still like to contribute your views, please let us know. We'll share the presentation slides so your feedback can still help shape the future of home care services in Newcastle. We look forward to your input and collaboration. ## Key Details | Field | Value | | --- | --- | | Publication source | Find A Tender Service | | Latest notice | https://www.find-tender.service.gov.uk/Notice/033038-2026 | | Notice type | UK4 - Tender Notice | | Procurement type | Framework | | Procurement category | Services | | Procurement method | Open | | Procurement method details | Open procedure | | Tender suitability | SME, VCSE | | Awardee scale | Not specified | | All stages | Planning, Tender | ## Dates | Field | Value | | --- | --- | | Publication date | 13 Apr 2026 | | Submission deadline | 20 May 2026 | | Future notice date | 13 Apr 2026 | | Award date | Not specified | | Contract period | 4 Sep 2026 - 4 Sep 2034 | | Recurrence | Not specified | ## Values | Field | Value | | --- | --- | | Tender value | £139,320,000 | | Lots value | £139,320,000 | | Awards value | Not specified | | Contracts value | Not specified | ## Status | Field | Value | | --- | --- | | Tender status | Active | | Lots status | Active | | Awards status | Not specified | | Contracts status | Not specified | ## Buyer | Field | Value | | --- | --- | | Main buyer | NEWCASTLE CITY COUNCIL | | Locality | NEWCASTLE UPON TYNE | | Post town | Newcastle upon Tyne | | Postcode | NE1 8QH | | Country | England | | ITL 1 | TLC North East (England) | | ITL 2 | TLC4 Northumberland, Durham and Tyne & Wear | | ITL 3 | TLC43 Tyneside | | Local authority | Newcastle upon Tyne | | Electoral ward | Monument | | Westminster constituency | Newcastle upon Tyne Central and West | | Delivery location | TLC2 Northumberland, and Tyne and Wear, TLC22 Tyneside | ## CPV Codes ### Divisions - 85 - Health and social work services ### Codes - 85000000 - Health and social work services ## Release History - 13 Apr 2026 at 07:51 - Tender - UK4 - Tender Notice - https://www.find-tender.service.gov.uk/Notice/033038-2026 - 4 Mar 2026 at 11:50 - Planning - UK3 - Planned Procurement Notice - https://www.find-tender.service.gov.uk/Notice/019394-2026 - 21 Jan 2026 at 10:24 - Planning - UK2 - Preliminary Market Engagement Notice - https://www.find-tender.service.gov.uk/Notice/005139-2026 - 12 Sep 2025 at 14:20 - PlanningUpdate - UK2 - Preliminary Market Engagement Notice - https://www.find-tender.service.gov.uk/Notice/056277-2025 - 8 Sep 2025 at 11:49 - Planning - UK2 - Preliminary Market Engagement Notice - https://www.find-tender.service.gov.uk/Notice/054624-2025 - 8 Sep 2025 at 11:44 - PlanningUpdate - UK1 - Pipeline Notice - https://www.find-tender.service.gov.uk/Notice/054623-2025 - 23 May 2025 at 13:03 - PlanningUpdate - UK1 - Pipeline Notice - https://www.find-tender.service.gov.uk/Notice/026425-2025 - 14 May 2025 at 12:59 - PlanningUpdate - UK1 - Pipeline Notice - https://www.find-tender.service.gov.uk/Notice/021292-2025 - 6 May 2025 at 13:50 - Planning - UK1 - Pipeline Notice - https://www.find-tender.service.gov.uk/Notice/019136-2025 ## Documents - https://www.find-tender.service.gov.uk/Notice/033038-2026 13th April 2026 - Tender notice on Find a Tender - https://www.find-tender.service.gov.uk/Notice/019394-2026 4th March 2026 - Planned procurement notice on Find a Tender - https://www.find-tender.service.gov.uk/Notice/005139-2026 21st January 2026 - Preliminary market engagement notice on Find a Tender - https://www.find-tender.service.gov.uk/Notice/056277-2025 12th September 2025 - Preliminary market engagement notice on Find a Tender - https://www.find-tender.service.gov.uk/Notice/054624-2025 8th September 2025 - Preliminary market engagement notice on Find a Tender - https://www.find-tender.service.gov.uk/Notice/054623-2025 8th September 2025 - Pipeline notice on Find a Tender - https://www.find-tender.service.gov.uk/Notice/026425-2025 23rd May 2025 - Pipeline notice on Find a Tender - https://www.find-tender.service.gov.uk/Notice/021292-2025 14th May 2025 - Pipeline notice on Find a Tender - https://www.find-tender.service.gov.uk/Notice/019136-2025 6th May 2025 - Pipeline notice on Find a Tender - https://www.open-uk.org The procurement documents will be available for unrestricted and full access, free of charge at: https://www.open-uk.org on the 20 April 2026. ## Notice URLs - https://www.legislation.gov.uk/ukpga/2023/54/contents - https://www.newcastle.gov.uk/ - https://www.open-uk.org/ ## Provenance This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-h6vhtk-050d3e. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-h6vhtk-050d3e.json.