---
title: "On Demand Service Resilience - Revenues & Benefits"
ocid: "ocds-h6vhtk-050d97"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-050d97"
markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-050d97.md"
json_url: "https://d3tenders.com/contract/ocds-h6vhtk-050d97.json"
source: "Find A Tender Service"
current_stage: "Award"
buyer: "RHONDDA CYNON TAF CBC"
published: "2025-05-07"
---

# On Demand Service Resilience - Revenues & Benefits

Buyer: RHONDDA CYNON TAF CBC  
Current stage: Award  
OCID: ocds-h6vhtk-050d97

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## Summary

The procurement process initiated by Rhondda Cynon Taf CBC focuses on an "On Demand Service Resilience - Revenues & Benefits" contract within the public authority sub-central government category. The process requires skilled resources to manage complex financial assessments related to Housing Benefit and Council Tax Support. Located in Pontypridd, Wales, this contract involves the direct procurement method "Below threshold - without competition", and has been awarded to CIVICA UK Limited. The contract commenced on 1st April 2025 and is set to end on 31st March 2026, with a gross value of £100,000.

This tender presents a valuable opportunity for businesses specialising in benefit services and public sector consultancy. Given the nature of the contract, companies with expertise in financial assessments and local government regulations will find this particularly lucrative. Large enterprises familiar with the delivery of similar services across the UK, such as CIVICA UK Limited, exemplify the type of organisations well-suited to compete for such contracts, illustrating a pathway to enhance credibility and expand their client base within the public sector. Businesses seeking to grow their market presence in Wales through strategic partnerships could benefit from exploring opportunities with Rhondda Cynon Taf CBC.

## Notice

Provision of additional fully trained and skilled resources to perform complex financial assessments of entitlement to Housing Benefit/Council Tax Support and to determine liability to council tax.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Find A Tender Service |
| Latest notice | https://www.find-tender.service.gov.uk/Notice/019277-2025 |
| Notice type | UK7 - Contract Details Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Direct |
| Procurement method details | Below threshold - without competition |
| Tender suitability | Not specified |
| Awardee scale | Large |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 7 May 2025 |
| Submission deadline | Not specified |
| Future notice date | Not specified |
| Award date | 30 Mar 2025 |
| Contract period | 31 Mar 2025 - 31 Mar 2026 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | Not specified |
| Lots value | Not specified |
| Awards value | Not specified |
| Contracts value | £100,000 |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Complete |
| Awards status | Active |
| Contracts status | Active |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | RHONDDA CYNON TAF CBC |
| Locality | PONTYPRIDD |
| Post town | Cardiff |
| Postcode | CF37 4TH |
| Country | Wales |
| ITL 1 | TLL Wales |
| ITL 2 | TLL5 South East Wales |
| ITL 3 | TLL51 Central Valleys and Bridgend |
| Local authority | Rhondda Cynon Taf |
| Electoral ward | Pontypridd Town |
| Westminster constituency | Pontypridd |
| Delivery location | Not specified |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | CIVICA |

## CPV Codes

### Divisions

- 75 - Administration, defence and social security services

### Codes

- 75310000 - Benefit services

## Release History

- 7 May 2025 at 08:40 - Award - UK7 - Contract Details Notice - https://www.find-tender.service.gov.uk/Notice/019277-2025

## Documents

- https://www.find-tender.service.gov.uk/Notice/019277-2025
  7th May 2025 - Contract details notice on Find a Tender

## Notice URLs

- http://www.rctcbc.gov.uk/
- https://www.legislation.gov.uk/ukpga/2023/54/contents

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-h6vhtk-050d97. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-h6vhtk-050d97.json.