---
title: "Community Based Domestic Abuse Support Services to RBWM"
ocid: "ocds-h6vhtk-050dae"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-050dae"
markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-050dae.md"
json_url: "https://d3tenders.com/contract/ocds-h6vhtk-050dae.json"
source: "Find A Tender Service"
current_stage: "Award"
buyer: "ROYAL BOROUGH OF WINDSOR & MAIDENHEAD"
published: "2026-03-26"
---

# Community Based Domestic Abuse Support Services to RBWM

Buyer: ROYAL BOROUGH OF WINDSOR & MAIDENHEAD  
Current stage: Award  
OCID: ocds-h6vhtk-050dae

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## Summary

The Royal Borough of Windsor & Maidenhead (RBWM) has completed the procurement for a domestic abuse support service under an open procedure, awarding the contract to THE DASH CHARITY. This service addresses social work and related services, aligning with community needs in response to the Domestic Abuse Act 2021. The contract runs from 1 April 2026 to 31 March 2029, with a potential one-year extension at the buyer's discretion. Located in Maidenhead, RBWM, within the UKJ11 region, conducted the award phase on 26 March 2026. The service is a light-touch regime, emphasizing high-quality, trauma-informed support for adults and children affected by domestic abuse in the area.

This tender represents a significant opportunity for organisations involved in social services and those with expertise in trauma-informed care to contribute toward RBWM's domestic abuse strategy. The open procurement method invites larger enterprises, particularly those with voluntary, community, and social enterprises (VCSE) credentials like THE DASH CHARITY, to compete in such tenders. The tender encourages collaborative work with statutory and voluntary agencies, offering substantial room for growth and involvement in local service delivery. Potential bidders looking to future similar opportunities can expect a focus on innovation, sustainability, and partnership in the delivery of vital community services.

## Notice

The Royal Borough of Windsor and Maidenhead (RBWM) needed to establish a new contract for provision of a high-quality, trauma-informed, community-based domestic abuse support service for adults and children affected by domestic abuse, living in RBWM. The contract will be running from 1 April 26 to 31 March 2029and there is a provision for a further one year extension up to 31 March 2030.

### Lot Information

Lot 1

Options: The Contract Specification details the services included in the scope of this contract. Option of additional purchase would only apply in the event of any unexpected additional requirements which are not covered by the Specification and the process of contract variation would need to be followed.

Renewal: This contract has option of a one year extension subject to the satisfactory performance and at the Authority discretion

### Planning Information

The Royal Borough of Windsor and Maidenhead (RBWM) is preparing to commission a new Domestic Abuse (DA) Support Service. To ensure that the service meets local needs and aligns with best practices, we are engaging with the market to gather insights from potential providers. The information collected will inform/play part in the development of the service specification for new contract provisions. 
We invite interested organisations to complete the attached questionnaire and share their views on service /delivery challenges, opportunities and innovation. Please be reminded that this is not the Invitation to Tender and participation in this market engagement does not constitute a commitment to bid but will help shape our approach.
Please be reminded that this is not the Invitation to Tender and participation in this market engagement does not constitute a commitment to bid but will help shape our approach.
MARKET ENGAGEMENT QUESTIONNAIRE
(please complete and email to sophie.swadling@rbwm.gov.uk by 20th of May 2025)
A. Organisational Information
1. Organisation Name:
2. Registered Address:
3. Contact Name & Position:
4. Contact Email & Telephone:
5. Organisation Type (e.g., Charity, Private Provider, Public Sector, Social Enterprise):
6. Do you currently provide domestic abuse services? (Yes/No)
o If yes, where and how long for?
7. Are you part of any existing DA partnerships, frameworks, or networks?
________________________________________
B. Challenges, Innovation & Sustainability
8. What, in your view, are the key challenges in delivering DA services?
9. What innovations, emerging practices or different approaches can be implemented to enhance DA services?
10. How do you ensure service sustainability and scalability, particularly in limited funding environment?
________________________________________
C. Collaboration & Partnership Working
11. Are there any specific gaps in the partnership working arrangements for DA services, that you have experienced recently which you believe should be always addressed promptly?
_______________________________________
D. Measuring Outcomes & Impact
12. How do you measure the impact and effectiveness of your services? Examples of your KPIs/ service levels (if possible) would be appreciated.
________________________________________
E. Contractual Considerations
13. What contract length would you consider as optimal in terms of planning for provision of a stable and effective DA support service and why? 
14. Are there any specific risks or challenges you foresee in the commissioning and delivery of DA services for RBWM, which would prevent you from bidding for this service?
________________________________________
F.Additional 
15. Please share any other comments/ information about this with us
Thank you very much for your participation.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Find A Tender Service |
| Latest notice | https://www.find-tender.service.gov.uk/Notice/027703-2026 |
| Notice type | UK7 - Contract Details Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Open |
| Procurement method details | Open procedure |
| Tender suitability | SME, VCSE |
| Awardee scale | Large |
| All stages | Planning, Tender, Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 26 Mar 2026 |
| Submission deadline | 3 Sep 2025 |
| Future notice date | 20 May 2025 |
| Award date | 6 Jan 2026 |
| Contract period | 31 Mar 2026 - 31 Mar 2029 |
| Recurrence | 2029-07-29 |

## Values

| Field | Value |
| --- | --- |
| Tender value | £773,000 |
| Lots value | £773,000 |
| Awards value | £773,000 |
| Contracts value | £773,000 |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Complete |
| Awards status | Active |
| Contracts status | Active |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | ROYAL BOROUGH OF WINDSOR & MAIDENHEAD |
| Locality | MAIDENHEAD |
| Post town | Slough |
| Postcode | SL6 1RF |
| Country | England |
| ITL 1 | TLJ South East (England) |
| ITL 2 | TLJ1 Berkshire, Buckinghamshire and Oxfordshire |
| ITL 3 | TLJ15 Berkshire East |
| Local authority | Windsor and Maidenhead |
| Electoral ward | St Mary's |
| Westminster constituency | Maidenhead |
| Delivery location | TLC North East (England), TLD North West (England), TLE Yorkshire and The Humber, TLF East Midlands (England), TLG West Midlands (England), TLH East (England), TLI London, TLJ South East (England), TLK South West (England) |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | THE DASH CHARITY |

## CPV Codes

### Divisions

- 85 - Health and social work services

### Codes

- 85300000 - Social work and related services

## Release History

- 26 Mar 2026 at 09:53 - Award - UK7 - Contract Details Notice - https://www.find-tender.service.gov.uk/Notice/027703-2026
- 6 Jan 2026 at 15:50 - Award - UK6 - Contract Award Notice - https://www.find-tender.service.gov.uk/Notice/000778-2026
- 29 Jul 2025 at 15:03 - Tender - UK4 - Tender Notice - https://www.find-tender.service.gov.uk/Notice/043974-2025
- 7 May 2025 at 10:56 - Planning - UK2 - Preliminary Market Engagement Notice - https://www.find-tender.service.gov.uk/Notice/019324-2025

## Documents

- https://www.find-tender.service.gov.uk/Notice/027703-2026
  26th March 2026 - Contract details notice on Find a Tender
- https://www.find-tender.service.gov.uk/Notice/000778-2026
  6th January 2026 - Contract award notice on Find a Tender
- https://www.find-tender.service.gov.uk/Notice/043974-2025
  29th July 2025 - Tender notice on Find a Tender
- https://www.find-tender.service.gov.uk/Notice/019324-2025
  7th May 2025 - Preliminary market engagement notice on Find a Tender

## Notice URLs

- http://www.screencast.com/t/o6NHgMNjnf?_ncp=1502113290076.897-1
- https://public.bravosolution.co.uk/esop/guest/login.do
- https://public.bravosolution.co.uk/web/login.html
- https://rbwm.gov.uk
- https://thedashcharity.org.uk/
- https://www.legislation.gov.uk/ukpga/2023/54/contents

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-h6vhtk-050dae. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-h6vhtk-050dae.json.