---
title: "IT Service Desk support"
ocid: "ocds-h6vhtk-050e23"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-050e23"
markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-050e23.md"
json_url: "https://d3tenders.com/contract/ocds-h6vhtk-050e23.json"
source: "Find A Tender Service"
current_stage: "Planning"
buyer: "ROYAL BOROUGH OF KENSINGTON & CHELSEA"
published: "2025-05-07"
---

# IT Service Desk support

Buyer: ROYAL BOROUGH OF KENSINGTON & CHELSEA  
Current stage: Planning  
OCID: ocds-h6vhtk-050e23

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-h6vhtk-050e23)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-h6vhtk-050e23.json)

## Summary

The Royal Borough of Kensington & Chelsea is planning a procurement process titled "IT Service Desk Support" under the services category. The process is at the "planning" stage in the procurement lifecycle. This project seeks to provide IT service desk support and falls under the industry category of IT services, including consulting, software development, Internet, and support, with the CPV code 72000000. The procurement is planned to begin on 16 November 2025 and conclude on 15 November 2029, with a communication date for future notices set for 30 July 2025. The total estimated value of this contracting opportunity is £3,360,000, indicating a substantial investment by the buyer, a sub-central government public authority based in London, United Kingdom.

This tender presents significant opportunities for businesses specialising in IT services, particularly those offering comprehensive service desk support solutions. Companies with experience in consulting, software development, and Internet services will find this an ideal opportunity for business growth. As the Royal Borough of Kensington & Chelsea is a prominent government entity, securing this contract could enhance a firm's portfolio, establishing them as a key player in public sector IT services. This opportunity is particularly suited for businesses that can deliver robust and scalable IT solutions within the stipulated contract duration and budget.

## Notice

Provision of IT Service Desk Support To view this notice, please click here: https://www.delta-esourcing.com/delta/viewNotice.html?noticeId=947727590

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Find A Tender Service |
| Latest notice | https://www.find-tender.service.gov.uk/Notice/019479-2025 |
| Notice type | UK1 - Pipeline Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Not Specified |
| Procurement method details | Not specified |
| Tender suitability | Not specified |
| Awardee scale | Not specified |
| All stages | Planning |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 7 May 2025 |
| Submission deadline | Not specified |
| Future notice date | 30 Jul 2025 |
| Award date | Not specified |
| Contract period | 16 Nov 2025 - 15 Nov 2029 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £2,800,000 |
| Lots value | Not specified |
| Awards value | Not specified |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Planned |
| Lots status | Planned |
| Awards status | Not specified |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | ROYAL BOROUGH OF KENSINGTON & CHELSEA |
| Locality | LONDON |
| Post town | West London |
| Postcode | W8 7NX |
| Country | England |
| ITL 1 | TLI London |
| ITL 2 | TLI3 Inner London - West |
| ITL 3 | TLI33 Kensington & Chelsea and Hammersmith & Fulham |
| Local authority | Kensington and Chelsea |
| Electoral ward | Campden |
| Westminster constituency | Kensington and Bayswater |
| Delivery location | Not specified |

## CPV Codes

### Divisions

- 72 - IT services: consulting, software development, Internet and support

### Codes

- 72000000 - IT services: consulting, software development, Internet and support

## Release History

- 7 May 2025 at 15:05 - Planning - UK1 - Pipeline Notice - https://www.find-tender.service.gov.uk/Notice/019479-2025

## Documents

- https://www.find-tender.service.gov.uk/Notice/019479-2025
  7th May 2025 - Pipeline notice on Find a Tender

## Notice URLs

- https://www.delta-esourcing.com/delta/viewNotice.html?noticeId=947727590
- https://www.legislation.gov.uk/ukpga/2023/54/contents

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-h6vhtk-050e23. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-h6vhtk-050e23.json.