--- title: "MOPAC: Public Attitude Survey, Telephone and Digital Investigation Unit, Survey and User Satisfaction Surveys" ocid: "ocds-h6vhtk-050f69" canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-050f69" markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-050f69.md" json_url: "https://d3tenders.com/contract/ocds-h6vhtk-050f69.json" source: "Find A Tender Service" current_stage: "Planning" buyer: "MOPAC" published: "2025-05-12" --- # MOPAC: Public Attitude Survey, Telephone and Digital Investigation Unit, Survey and User Satisfaction Surveys Buyer: MOPAC Current stage: Planning OCID: ocds-h6vhtk-050f69 [View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-h6vhtk-050f69) [Download OCDS JSON](https://d3tenders.com/contract/ocds-h6vhtk-050f69.json) ## Summary The procurement process, initiated by the Mayor's Office for Policing and Crime (MOPAC), focuses on the provision of various surveys, including the Public Attitude Survey, Telephone and Digital Investigation Unit survey, and User Satisfaction Surveys. This opportunity falls under the services industry category, specifically data capture services, with activities centred around London, United Kingdom. Currently, the process is in the planning stage, with the next deadline being the completion of the Preliminary Market Engagement Questionnaire by 30th May 2025. The scope of the work involves significant data capture, aiming to conduct thousands of interviews annually across London, supporting essential data and trend analysis for public perceptions and policing experiences. This tender represents an excellent opportunity for businesses specialising in data capture and survey services, particularly those experienced in executing large-scale survey projects. Given its suitability for SMEs and VCSEs, companies with expertise in long-term data analysis and those capable of delivering significant interview volumes will find this contract conducive to business expansion. The estimated contract value is £4.8 million, covering a planned period from April 2028 to March 2031, with the possibility of renewal. Engaging with this tender could allow businesses to establish or strengthen their presence in the public sector service market within London. ## Notice MOPAC currently holds a contract for the provision of the Public Attitude Survey (PAS), Telephone and Digital Investigation Unit (TDIU) survey and User Satisfaction Survey (USS). Previously, we have contracted these surveys within one contract. The PAS currently conducts 19,200 face to face interviews each year across London, with a minimum of 600 interviews per London borough per annum. The USS survey is a 20-minute telephone interview and achieves 9,600 interviews per year. The TDIU survey is a 10-15 minute online survey and achieves c.9,000 interviews per year. These surveys have been conducted for many years and provide MOPAC and the MPS with valuable trend data and detailed insights into public perceptions of policing and crime in London and victims' experiences. It is vital that robust and long-term trend analysis can continue into any future contracts, and that sample sizes are sufficient for analysis of different demographic groups and at borough level. To view the market engagement questionnaire, please click here: https://www.delta-esourcing.com/delta/viewNotice.html?noticeId=948210460 ### Planning Information Please complete the Preliminary Market Engagement Questionnaire by 5pm 30th May 2025 ## Key Details | Field | Value | | --- | --- | | Publication source | Find A Tender Service | | Latest notice | https://www.find-tender.service.gov.uk/Notice/020461-2025 | | Notice type | UK2 - Preliminary Market Engagement Notice | | Procurement type | Standard | | Procurement category | Services | | Procurement method | Not Specified | | Procurement method details | Not specified | | Tender suitability | SME, VCSE | | Awardee scale | Not specified | | All stages | Planning | ## Dates | Field | Value | | --- | --- | | Publication date | 12 May 2025 | | Submission deadline | Not specified | | Future notice date | 2 Jul 2026 | | Award date | Not specified | | Contract period | 31 Mar 2028 - 31 Mar 2031 | | Recurrence | Not specified | ## Values | Field | Value | | --- | --- | | Tender value | £4,000,000 | | Lots value | Not specified | | Awards value | Not specified | | Contracts value | Not specified | ## Status | Field | Value | | --- | --- | | Tender status | Planning | | Lots status | Planning | | Awards status | Not specified | | Contracts status | Not specified | ## Buyer | Field | Value | | --- | --- | | Main buyer | MOPAC | | Locality | LONDON | | Post town | South East London | | Postcode | SE1 0LL | | Country | England | | ITL 1 | TLI London | | ITL 2 | TLI4 Inner London - East | | ITL 3 | TLI44 Lewisham and Southwark | | Local authority | Southwark | | Electoral ward | Borough & Bankside | | Westminster constituency | Bermondsey and Old Southwark | | Delivery location | TLI London | ## CPV Codes ### Divisions - 72 - IT services: consulting, software development, Internet and support ### Codes - 72313000 - Data capture services ## Release History - 12 May 2025 at 12:27 - PlanningUpdate - UK2 - Preliminary Market Engagement Notice - https://www.find-tender.service.gov.uk/Notice/020461-2025 - 9 May 2025 at 09:05 - Planning - UK2 - Preliminary Market Engagement Notice - https://www.find-tender.service.gov.uk/Notice/019948-2025 ## Documents - https://www.find-tender.service.gov.uk/Notice/020461-2025 12th May 2025 - Preliminary market engagement notice on Find a Tender - https://www.find-tender.service.gov.uk/Notice/019948-2025 9th May 2025 - Preliminary market engagement notice on Find a Tender ## Notice URLs - https://www.delta-esourcing.com/delta/viewNotice.html?noticeId=948210460 - https://www.legislation.gov.uk/ukpga/2023/54/contents ## Provenance This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-h6vhtk-050f69. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-h6vhtk-050f69.json.