---
title: "Volunteer and Social Impact Platform, and Managed Service"
ocid: "ocds-h6vhtk-05101c"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-05101c"
markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-05101c.md"
json_url: "https://d3tenders.com/contract/ocds-h6vhtk-05101c.json"
source: "Find A Tender Service"
current_stage: "Tender"
buyer: "NHS BUSINESS SERVICES AUTHORITY"
published: "2025-08-29"
---

# Volunteer and Social Impact Platform, and Managed Service

Buyer: NHS BUSINESS SERVICES AUTHORITY  
Current stage: Tender  
OCID: ocds-h6vhtk-05101c

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-h6vhtk-05101c)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-h6vhtk-05101c.json)

## Summary

The NHS Business Services Authority, a central government public authority, initiated a tender for a Volunteer and Social Impact Platform and Managed Service. The procurement process aimed to engage a single supplier to deliver an IT-driven solution to enhance volunteering activities across the organisation. The location for this contract is in the United Kingdom, with the authority based in Newcastle upon Tyne. The procurement was conducted using an open procedure, and key dates included the tender end date on 6 June 2025, with an award period concluding on 17 July 2025. However, the contract, valued at £310,000 (gross £372,000), was eventually cancelled on 29 August 2025 as bids did not meet the tender requirements.

This procurement process had the potential to offer substantial growth opportunities for businesses within the IT services industry, particularly those specialising in software development, consulting, and community health services. Small and medium enterprises (SMEs) and voluntary, community, and social enterprises (VCSEs) would have been well-suited to compete, given the emphasis on social value alongside commercial and technical criteria. The contract's requirement for a comprehensive digital solution and managed service was ideal for firms capable of delivering a scalable platform, fostering organisation-wide volunteer engagement and activity tracking, which would offer significant potential for further collaboration and business development in public sector projects.

## Notice

The Authority requires a single Supplier to provide a Volunteering and Social Impact (VASI) platform, and managed service to deliver a comprehensive digital solution. The purpose of the VASI platform and associated managed service is to enable a significant increase in large-scale volunteering across the Organisation, and will be used to transform the sourcing, promotion, management, co-ordination and tracking of volunteer activities by the Authorities staff. Prior Published Notices Under the Public Contract Regulations 2015 a PIN was published and a Pre-Market Engagement exercise was carried out, the links to these are below. Contracts Finder https://www.contractsfinder.service.gov.uk/Notice/e3dd00e0-27ec-4d92-afe0-865a0c35fe5c https://www.contractsfinder.service.gov.uk/Notice/17f3c29f-2737-423b-b7ef-01f1ceb1e7f1 Find a Tender Service https://www.find-tender.service.gov.uk/Notice/027357-2024 https://www.find-tender.service.gov.uk/Notice/029141-2024

### Lot Information

Lot 1

Renewal: 3 x up to 12 month extension options

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Find A Tender Service |
| Latest notice | https://www.find-tender.service.gov.uk/Notice/052525-2025 |
| Notice type | UK12 - Procurement Termination Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Open |
| Procurement method details | Open procedure |
| Tender suitability | SME, VCSE |
| Awardee scale | Not specified |
| All stages | Tender |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 29 Aug 2025 |
| Submission deadline | 6 Jun 2025 |
| Future notice date | Not specified |
| Award date | Not specified |
| Contract period | 17 Aug 2025 - 17 Aug 2027 |
| Recurrence | 2027-01-01 |

## Values

| Field | Value |
| --- | --- |
| Tender value | £310,000 |
| Lots value | £310,000 |
| Awards value | Not specified |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Complete |
| Awards status | Cancelled |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | NHS BUSINESS SERVICES AUTHORITY |
| Additional buyers | Missing |
| Locality | NEWCASTLE UPON TYNE |
| Post town | Newcastle upon Tyne |
| Postcode | NE15 8NY |
| Country | England |
| ITL 1 | TLC North East (England) |
| ITL 2 | TLC4 Northumberland, Durham and Tyne & Wear |
| ITL 3 | TLC43 Tyneside |
| Local authority | Newcastle upon Tyne |
| Electoral ward | Lemington |
| Westminster constituency | Newcastle upon Tyne Central and West |
| Delivery location | Not specified |

## CPV Codes

### Divisions

- 48 - Software package and information systems
- 72 - IT services: consulting, software development, Internet and support
- 75 - Administration, defence and social security services
- 85 - Health and social work services
- 98 - Other community, social and personal services

### Codes

- 48000000 - Software package and information systems
- 48900000 - Miscellaneous software package and computer systems
- 72000000 - IT services: consulting, software development, Internet and support
- 72224000 - Project management consultancy services
- 72260000 - Software-related services
- 75200000 - Provision of services to the community
- 85000000 - Health and social work services
- 85322000 - Community action programme
- 85323000 - Community health services
- 98113000 - Services furnished by specialist organisations

## Release History

- 29 Aug 2025 at 14:12 - TenderCancellation - UK12 - Procurement Termination Notice - https://www.find-tender.service.gov.uk/Notice/052525-2025
- 2 Jun 2025 at 10:21 - TenderUpdate - UK4 - Tender Notice - https://www.find-tender.service.gov.uk/Notice/029086-2025
- 2 Jun 2025 at 10:20 - TenderUpdate - UK4 - Tender Notice - https://www.find-tender.service.gov.uk/Notice/029085-2025
- 9 May 2025 at 15:33 - Tender - UK4 - Tender Notice - https://www.find-tender.service.gov.uk/Notice/020200-2025

## Documents

- https://www.find-tender.service.gov.uk/Notice/052525-2025
  29th August 2025 - Procurement termination notice on Find a Tender
- https://www.find-tender.service.gov.uk/Notice/029086-2025
  2nd June 2025 - Tender notice on Find a Tender
- https://www.find-tender.service.gov.uk/Notice/029085-2025
  2nd June 2025 - Tender notice on Find a Tender
- https://www.find-tender.service.gov.uk/Notice/020200-2025
  9th May 2025 - Tender notice on Find a Tender

## Notice URLs

- https://health-family.force.com/s/Welcome
- https://www.contractsfinder.service.gov.uk/Notice/17f3c29f-2737-423b-b7ef-01f1ceb1e7f1
- https://www.contractsfinder.service.gov.uk/Notice/e3dd00e0-27ec-4d92-afe0-865a0c35fe5c
- https://www.find-tender.service.gov.uk/Notice/027357-2024
- https://www.find-tender.service.gov.uk/Notice/029141-2024
- https://www.legislation.gov.uk/ukpga/2023/54/contents
- https://www.nhsbsa.nhs.uk/

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-h6vhtk-05101c. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-h6vhtk-05101c.json.