--- title: "Customer Counselling Service" ocid: "ocds-h6vhtk-05105e" canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-05105e" markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-05105e.md" json_url: "https://d3tenders.com/contract/ocds-h6vhtk-05105e.json" source: "Find A Tender Service" current_stage: "Award" buyer: "STOCKPORT HOMES LTD" published: "2025-11-18" --- # Customer Counselling Service Buyer: STOCKPORT HOMES LTD Current stage: Award OCID: ocds-h6vhtk-05105e [View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-h6vhtk-05105e) [Download OCDS JSON](https://d3tenders.com/contract/ocds-h6vhtk-05105e.json) ## Summary The public procurement process for the Customer Counselling Service, as facilitated by Stockport Homes Ltd, aims to deliver comprehensive counselling sessions to those in need. This initiative falls under the health and social work services category, with operations starting from 1st September 2025. The project covers Stockport in the United Kingdom and is set for an initial two-year term with potential extensions based on performance, giving a maximum contract duration of three years. The procurement process began with tenders accepted under an open competition method, specifically designed for below-threshold contracts. The most recent amendment to the contract was noted on 29th September 2025, with the total potential contract value estimated at £162,180. This tender offers significant growth opportunities for businesses specialising in health and social work services, providing a platform to expand their service reach within a structured government-supported framework. Organisations possessing robust counselling expertise, particularly those capable of delivering seamless and coordinated support services to a diverse client base, will find this contract highly advantageous. In particular, entities that can accommodate the needs of Stockport Homes and The Prevention Alliance (TPA) clients will be well-suited to compete effectively in this procurement. The open competition allows equal opportunity for companies to participate, with the potential for growth and a strong relationship with a public authority supporting local community development. ## Notice Stockport Homes (SHL) delivers a wide range of services within a variety of different settings to customers. We are seeking to appoint a competent and professional Contractor to deliver counselling sessions to customers who are in need, in order to help transform lives. It is proposed that this service will commence on 1st September 2025 for an initial two-year period, with the opportunity to extend for one year upon satisfactory performance and sole discretion of SHL. The primary objective of this service is to offer a range of counselling opportunities to Stockport Homes and The Prevention Alliance (TPA) customers in a seamless and co-ordinated manner to those who require them. ## Key Details | Field | Value | | --- | --- | | Publication source | Find A Tender Service | | Latest notice | https://www.find-tender.service.gov.uk/Notice/074737-2025 | | Notice type | UK10 - Contract Change Notice | | Procurement type | Standard | | Procurement category | Services | | Procurement method | Open | | Procurement method details | Below threshold - open competition | | Tender suitability | Not specified | | Awardee scale | Large | | All stages | Tender, Award | ## Dates | Field | Value | | --- | --- | | Publication date | 18 Nov 2025 | | Submission deadline | 18 Jun 2025 | | Future notice date | Not specified | | Award date | 31 Aug 2025 | | Contract period | 28 Sep 2025 - 31 Aug 2027 | | Recurrence | Not specified | ## Values | Field | Value | | --- | --- | | Tender value | £162,180 | | Lots value | £162,180 | | Awards value | Not specified | | Contracts value | £161,379 | ## Status | Field | Value | | --- | --- | | Tender status | Complete | | Lots status | Complete | | Awards status | Active | | Contracts status | Active | ## Buyer | Field | Value | | --- | --- | | Main buyer | STOCKPORT HOMES LTD | | Locality | STOCKPORT | | Post town | Stockport | | Postcode | SK1 3NQ | | Country | England | | ITL 1 | TLD North West (England) | | ITL 2 | TLD3 Greater Manchester | | ITL 3 | TLD35 Greater Manchester South East | | Local authority | Stockport | | Electoral ward | Brinnington & Stockport Central | | Westminster constituency | Stockport | | Delivery location | Not specified | ## Supplier | Field | Value | | --- | --- | | Number of suppliers | 2 | | Supplier names | BEACON COUNSELLING; MAKING SPACE | ## CPV Codes ### Divisions - 85 - Health and social work services ### Codes - 85000000 - Health and social work services ## Release History - 18 Nov 2025 at 12:26 - ContractAmendment - UK10 - Contract Change Notice - https://www.find-tender.service.gov.uk/Notice/074737-2025 - 26 Sep 2025 at 07:54 - Award - UK7 - Contract Details Notice - https://www.find-tender.service.gov.uk/Notice/059935-2025 - 4 Jun 2025 at 14:42 - TenderUpdate - UK4 - Tender Notice - https://www.find-tender.service.gov.uk/Notice/029979-2025 - 12 May 2025 at 05:55 - Tender - UK4 - Tender Notice - https://www.find-tender.service.gov.uk/Notice/020275-2025 ## Documents - https://www.find-tender.service.gov.uk/Notice/074737-2025 18th November 2025 - Contract change notice on Find a Tender - https://www.find-tender.service.gov.uk/Notice/059935-2025 26th September 2025 - Contract details notice on Find a Tender - https://www.find-tender.service.gov.uk/Notice/029979-2025 4th June 2025 - Tender notice on Find a Tender - https://www.find-tender.service.gov.uk/Notice/020275-2025 12th May 2025 - Tender notice on Find a Tender ## Notice URLs - https://procontract.due-north.com/ - https://www.eacon-counselling.org.uk - https://www.legislation.gov.uk/ukpga/2023/54/contents - https://www.stockporthomes.org/ ## Provenance This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-h6vhtk-05105e. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-h6vhtk-05105e.json.