---
title: "Break Fix Support 3"
ocid: "ocds-h6vhtk-051069"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-051069"
markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-051069.md"
json_url: "https://d3tenders.com/contract/ocds-h6vhtk-051069.json"
source: "Find A Tender Service"
current_stage: "Award"
buyer: "MINISTRY OF DEFENCE"
published: "2025-05-12"
---

# Break Fix Support 3

Buyer: MINISTRY OF DEFENCE  
Current stage: Award  
OCID: ocds-h6vhtk-051069

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-h6vhtk-051069)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-h6vhtk-051069.json)

## Summary

The Ministry of Defence has completed the procurement process titled "Break Fix Support 3," focusing on IT services, including consulting, software development, Internet, and support, to maintain the Typhoon Engineering Support Sub-system (ESS). The contract was awarded to Fujitsu Services Limited, as of 9th May 2025, reflecting a strategic decision based on their unique capability and prior authorization by BAE Systems, the System Design Authority (SDA). The procurement followed a limited negotiated method without publication of a contract notice, due to the absence of competition for technical reasons. The contract covers a large-scale operation across the UK, underscoring the critical role of Fujitsu in ensuring continuity and airworthiness of the platform.

This procurement presents an opportunity primarily for businesses that specialize in IT support for defence systems, offering them potential future involvement as subcontractors under Fujitsu Services Limited or similar projects. Companies skilled in managing large-scale IT infrastructure, with experience in defence equipment, would find opportunities for growth. Given the critical safety and airworthiness requirements, firms with expertise in OEM certified updates and technical support stand to benefit as these projects often necessitate collaboration with a primary supplier like Fujitsu, who possesses the necessary certifications and approvals by defence authorities.

## Notice

Provision of an enhanced Break/Fix Support Solution for the provision of software, hardware and warranty support for the Typhoon Engineering Support Sub-system (ESS).

### Lot Information

Lot 1

Enhanced Break/Fix Support Solution for the provision of software, hardware and warranty support for the Typhoon Engineering Support Sub-system (ESS)

Options: Two 12 month options for additional Hardware Break/Fix Support for all ESS hardware including onsite technical support.

### Procurement Information

(1) BAE Systems (BAES), as the System Design Authority (SDA), determines the type and specification of the hardware and software required. Fujitsu Services Limited are the only supplier authorised by BAES to supply SDA-approved equipment, spares support, and to provide OEM certified firmware updates to the installed ESS Hardware. All of this assures the validity of the design and use criteria detailed in the Declaration of Design and Performance (DDP) which covers the safety and airworthiness of the product and therefore the platform. (2) Due to the critical nature of ESS within the Typhoon Operation as a Safety and Airworthiness system, it is not possible to utilise differing equipment as this would invalidate the DDP therefore presenting intolerable potential Safety, Airworthiness and Security risks. (3) Fujitsu Services Limited are the Manufacturer and Supplier of the hardware used at UK Main Operating Bases and, therefore, are the only supplier with the required Subject Matter Experts able to sustain the integrity of the systems. (4) Fujitsu Services Limited are also the only supplier who have demonstrated to BAES (as the SDA) that they employ sufficiently experienced and knowledgeable personnel whom possess the specific expertise required to support and operate the equipment and understand the Military Air Environment (thus provide airworthiness assurance). Fujitsu Services Limited is the only supplier BAES has authorised to supply SDA-approved equipment and spares support. To ensure the continued airworthiness of the platform, any alternative supplier of personnel would be subject to the same approval process by the Design Approved Organisation Scheme (DAOS). As Fujitsu are the only supplier with the experience and knowledge of the hardware, firmware and software being supplied, a change of personnel supplier would present intolerable potential Safety and Airworthiness and Security risks, invalidating the DDP, and likely creating a capability gap between the extant contract and its future replacement.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Find A Tender Service |
| Latest notice | https://www.find-tender.service.gov.uk/Notice/020294-2025 |
| Notice type | Award Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Limited |
| Procurement method details | Negotiated without publication of a contract notice |
| Tender suitability | Not specified |
| Awardee scale | Large |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 12 May 2025 |
| Submission deadline | Not specified |
| Future notice date | Not specified |
| Award date | 8 May 2025 |
| Contract period | Not specified |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | Not specified |
| Lots value | Not specified |
| Awards value | Not specified |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Active |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | MINISTRY OF DEFENCE |
| Locality | BRISTOL |
| Post town | Bristol |
| Postcode | BS34 8JH |
| Country | England |
| ITL 1 | TLK South West (England) |
| ITL 2 | TLK5 West of England |
| ITL 3 | TLK52 Bath & North East Somerset and South Gloucestershire |
| Local authority | South Gloucestershire |
| Electoral ward | Stoke Park & Cheswick |
| Westminster constituency | Filton and Bradley Stoke |
| Delivery location | Not specified |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | FUJITSU SERVICES |

## CPV Codes

### Divisions

- 72 - IT services: consulting, software development, Internet and support

### Codes

- 72000000 - IT services: consulting, software development, Internet and support

## Release History

- 12 May 2025 at 08:17 - Award - Award Notice - https://www.find-tender.service.gov.uk/Notice/020294-2025

## Notice URLs

- https://www.gov.uk/government/organisations/ministry-of-defence

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-h6vhtk-051069. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-h6vhtk-051069.json.