---
title: "CPH141 Cash Counter Payment Service to Residents Across Derbyshire"
ocid: "ocds-h6vhtk-05128e"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-05128e"
markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-05128e.md"
json_url: "https://d3tenders.com/contract/ocds-h6vhtk-05128e.json"
source: "Find A Tender Service"
current_stage: "Tender"
buyer: "DERBYSHIRE COUNTY COUNCIL"
published: "2025-08-20"
---

# CPH141 Cash Counter Payment Service to Residents Across Derbyshire

Buyer: DERBYSHIRE COUNTY COUNCIL  
Current stage: Tender  
OCID: ocds-h6vhtk-05128e

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## Summary

Derbyshire County Council is overseeing a procurement process for a "CPH141 Cash Counter Payment Service to Residents Across Derbyshire". The initiative falls under the category of banking and investment services, specifically aiming to provide a cash counter service for Derbyshire residents (excluding those in Derby City) to cash vouchers in-person at various provider premises across the county and surrounding borders. Although the tender entered a cancellation stage on 20th August 2025 due to no compliant bids, the procurement was initially carried out through a competitive flexible procedure which allowed for a single submission stage and a multi-stage evaluation process. Additionally, the tender notice was first published on 3rd June 2025 with submissions closing on 4th July 2025. The procurement was set to cover a significant contract period, starting from 1st April 2026 to 31st March 2028, with potential extensions. The maximum potential contract period could extend up to 2034.

This procurement opportunity could be a substantial prospect for businesses in the banking and financial services sector, particularly those capable of setting up local premises across the region or managing electronic voucher systems. Small and medium enterprises (SMEs) and voluntary, community, and social enterprise (VCSE) organisations were encouraged to participate, showing a strategic alignment with smaller, agile providers willing to negotiate terms and adjust to changing demands. The contract's structured potential extensions and flexibility in service delivery suggest sustained long-term growth opportunities, including the possibility to introduce additional services like supermarket vouchers. This tender focuses on supporting the Derbyshire Discretionary Fund and other council-authorised initiatives, indicating openings here for businesses that can offer innovative financial solutions adaptable to government policies and directives.

## Notice

Derbyshire County Council is seeking a single Provider to deliver a physical Cash Counter Payment Service for Derbyshire residents (excluding Derby City Residents) to cash a voucher, in person, on presentation at the Provider's premises across the county of Derbyshire and, surrounding borders, to support the delivery of the Derbyshire Discretionary Fund and other Council authorised payment initiatives. The Council requires the Provider to issue to the Council vouchers/voucher codes which can then be given to residents who can cash the voucher at the Provider's premises. In addition, the Council may instruct the Provider to issues vouchers to residents either by text, email or letter as specified by the Council. These vouchers are also cashed at the Provider's premises. The delivery model must be for a Cash Counter Payment Service to exchange vouchers issued by the Council or the provider for cash in accordance with the Derbyshire Discretionary Fund award policy and other funds the government and Councils authorised payment initiatives.

### Lot Information

Lot 1

Options: The Council may require to add additional funding and initiatives to this service for the Provider to administer, where new requirements are identified by the UK Government and or the Council throughout the duration of the contract. In response to future increases / changes to volumes and payments to Derbyshire residents the Council may require to add additional funding. Whilst the current delivery model is a voucher award cash scheme, the Council may require other payment schemes should there be changes to the Derbyshire Discretionary Fund policy, or other funds the government or Council administers. These could be supermarket vouchers or other alternative payment schemes.

Renewal: Option to extend for up to a further 6 years, to be taken as 6 x 12 Month or 3 x 24 Month periods at the Councils sole discretion. The total contract term will be up to a maximum period of 8 years (please see the Councils Tender documentation for further detail).

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Find A Tender Service |
| Latest notice | https://www.find-tender.service.gov.uk/Notice/050114-2025 |
| Notice type | UK12 - Procurement Termination Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Open |
| Procurement method details | Competitive flexible procedure |
| Tender suitability | SME, VCSE |
| Awardee scale | Not specified |
| All stages | Planning, Tender |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 20 Aug 2025 |
| Submission deadline | 4 Jul 2025 |
| Future notice date | 15 Jun 2025 |
| Award date | Not specified |
| Contract period | 31 Mar 2026 - 31 Mar 2028 |
| Recurrence | 2033-02-20 |

## Values

| Field | Value |
| --- | --- |
| Tender value | £37,755,568 |
| Lots value | £37,755,568 |
| Awards value | Not specified |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Complete |
| Awards status | Cancelled |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | DERBYSHIRE COUNTY COUNCIL |
| Additional buyers | Missing |
| Locality | MATLOCK |
| Post town | Derby |
| Postcode | DE4 3AG |
| Country | England |
| ITL 1 | TLF East Midlands (England) |
| ITL 2 | TLF1 Derbyshire and Nottinghamshire |
| ITL 3 | TLF13 South and West Derbyshire |
| Local authority | Derbyshire Dales |
| Electoral ward | Matlock West |
| Westminster constituency | Derbyshire Dales |
| Delivery location | TLF East Midlands (England), TLF1 Derbyshire and Nottinghamshire |

## CPV Codes

### Divisions

- 66 - Financial and insurance services

### Codes

- 66110000 - Banking services

## Release History

- 20 Aug 2025 at 10:50 - TenderCancellation - UK12 - Procurement Termination Notice - https://www.find-tender.service.gov.uk/Notice/050114-2025
- 3 Jun 2025 at 10:45 - Tender - UK4 - Tender Notice - https://www.find-tender.service.gov.uk/Notice/029449-2025
- 14 May 2025 at 07:48 - Planning - UK1 - Pipeline Notice - https://www.find-tender.service.gov.uk/Notice/021046-2025

## Documents

- https://www.find-tender.service.gov.uk/Notice/050114-2025
  20th August 2025 - Procurement termination notice on Find a Tender
- https://www.find-tender.service.gov.uk/Notice/029449-2025
  3rd June 2025 - Tender notice on Find a Tender
- https://www.find-tender.service.gov.uk/Notice/021046-2025
  14th May 2025 - Pipeline notice on Find a Tender
- https://procontract.due-north.com/Advert?advertId=ab2cd0dc-5632-f011-8136-005056b64545

## Notice URLs

- https://www.eastmidstenders.org/
- https://www.legislation.gov.uk/ukpga/2023/54/contents

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-h6vhtk-05128e. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-h6vhtk-05128e.json.