--- title: "Employee Assistance Programme 2025" ocid: "ocds-h6vhtk-0512d0" canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-0512d0" markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-0512d0.md" json_url: "https://d3tenders.com/contract/ocds-h6vhtk-0512d0.json" source: "Find A Tender Service" current_stage: "Planning" buyer: "NATIONAL HIGHWAYS" published: "2025-05-14" --- # Employee Assistance Programme 2025 Buyer: NATIONAL HIGHWAYS Current stage: Planning OCID: ocds-h6vhtk-0512d0 [View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-h6vhtk-0512d0) [Download OCDS JSON](https://d3tenders.com/contract/ocds-h6vhtk-0512d0.json) ## Summary National Highways is currently in the planning phase for an Employee Assistance Programme 2025, intended to aid the organisation through various health services. As a central government public authority based in Guildford, UK, National Highways is undertaking initial market engagement to assess capabilities for these services, which include psychological treatment, trauma and critical incident support, among others. The contract is estimated to be valued between £450,000 and £540,000 for its entire duration, with the implementation set to begin on 1st April 2026 and potentially extend till 31st March 2031. Interested suppliers are invited to contribute to a survey, which is due by midday on the 27th June 2025. National Highways aims to analyse the survey responses to inform the procurement process further. Businesses have until 1st October 2025 to prepare for forthcoming notices. This tender represents a lucrative opportunity for businesses in the healthcare sector, particularly those offering company health services and employee wellness solutions. SMEs and VCSEs are encouraged to engage, given the suitability criteria outlined in the tender's lot structure. With a focus on comprehensive employee assistance and nationwide service provision, this procurement process calls for providers capable of robust service delivery with expertise in mental health, financial wellbeing, and legal support. The initiative by National Highways to gather market insights through early engagements ensures that suppliers can adapt their offerings to meet organisational needs effectively, paving the way for business growth and expansion in the UK health services market. ## Notice National Highways are at the early stages of understanding market capability in respect of Employee Assistance Programme providers. This is in advance of the current contractual agreement for these services expiring in 2026. The types of services envisaged under this contract include (but are not limited to), * Psychological Treatment including counselling, other talking therapies provided via telephone, web chat and face to face, online self-directed and supported counselling and EMDR * Psychological assessments * Trauma and Critical Incident Support * Support and guidance for Mental Health First Aiders including ongoing support, development and guidance * National coverage 24/7, 365 days a year - EAP helpline and APP availability * Education and Awareness Programmes * Publicity and Promotion * Functionality of organisational engagement for team challenges with the ability to access data * Chat functions (on app) with non-AI solutions * Common occurrence and conditions toolkits for managers and individuals for self-management and signposting * Bespoke specialist support materials * On-site training as required * Financial Wellbeing * Legal services support * Addiction support * People manager and senior leader specialist communications * Robust complaints / feedback process National Highways now wish to understand the current market offering for these types of services, including capacity and mobilisation timescales. Please note the values are estimates only at this stage and it is likely that the actual values will be somewhere between PS450,000 and PS540,000 (including VAT) for the whole life of the contract, including any extensions. Alongside this Notice, National Highways have published a survey for interested suppliers to take part in. Details of which can be found below. Once the closing date for responses have passed, we will analyse the results and this will inform a procurement, the details of which are still to be determined. Any learning gained from this early engagement will be shared with interested parties. Routes to market under existing Frameworks that are available to National Highways are being appraised separately. ### Planning Information National Highways would like interested suppliers to take part in a survey https://forms.office.com/Pages/ResponsePage.aspx?id=sp9QKa9_i0-3ojL5bsXebBEkYvg9WydBnI76oHpzESBUMFpIR1lOMzhFRE9ENzkxNThBTThETFdCUy4u Responses to the survey will be accepted until the Engagement Deadline of Friday 27th June 2025 at mid-day. ## Key Details | Field | Value | | --- | --- | | Publication source | Find A Tender Service | | Latest notice | https://www.find-tender.service.gov.uk/Notice/021154-2025 | | Notice type | UK2 - Preliminary Market Engagement Notice | | Procurement type | Standard | | Procurement category | Services | | Procurement method | Not Specified | | Procurement method details | Not specified | | Tender suitability | SME, VCSE | | Awardee scale | Not specified | | All stages | Planning | ## Dates | Field | Value | | --- | --- | | Publication date | 14 May 2025 | | Submission deadline | Not specified | | Future notice date | 1 Oct 2025 | | Award date | Not specified | | Contract period | 31 Mar 2026 - 31 Mar 2029 | | Recurrence | Not specified | ## Values | Field | Value | | --- | --- | | Tender value | £450,000 | | Lots value | Not specified | | Awards value | Not specified | | Contracts value | Not specified | ## Status | Field | Value | | --- | --- | | Tender status | Planning | | Lots status | Planning | | Awards status | Not specified | | Contracts status | Not specified | ## Buyer | Field | Value | | --- | --- | | Main buyer | NATIONAL HIGHWAYS | | Locality | GUILDFORD | | Post town | Guildford | | Postcode | GU1 4LZ | | Country | England | | ITL 1 | TLJ South East (England) | | ITL 2 | TLJ2 Surrey, East and West Sussex | | ITL 3 | TLJ25 West Surrey | | Local authority | Guildford | | Electoral ward | Stoke | | Westminster constituency | Guildford | | Delivery location | Not specified | ## CPV Codes ### Divisions - 85 - Health and social work services ### Codes - 85147000 - Company health services ## Release History - 14 May 2025 at 10:12 - Planning - UK2 - Preliminary Market Engagement Notice - https://www.find-tender.service.gov.uk/Notice/021154-2025 ## Documents - https://www.find-tender.service.gov.uk/Notice/021154-2025 14th May 2025 - Preliminary market engagement notice on Find a Tender ## Notice URLs - https://forms.office.com/Pages/ResponsePage.aspx?id=sp9QKa9_i0-3ojL5bsXebBEkYvg9WydBnI76oHpzESBUMFpIR1lOMzhFRE9ENzkxNThBTThETFdCUy4u - https://nationalhighways.co.uk - https://www.legislation.gov.uk/ukpga/2023/54/contents ## Provenance This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-h6vhtk-0512d0. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-h6vhtk-0512d0.json.