---
title: "Technical Support Services (TSS) ITT"
ocid: "ocds-h6vhtk-051305"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-051305"
markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-051305.md"
json_url: "https://d3tenders.com/contract/ocds-h6vhtk-051305.json"
source: "Find A Tender Service"
current_stage: "Planning"
buyer: "DRIVER AND VEHICLE STANDARDS AGENCY"
published: "2026-06-04"
---

# Technical Support Services (TSS) ITT

Buyer: DRIVER AND VEHICLE STANDARDS AGENCY  
Current stage: Planning  
OCID: ocds-h6vhtk-051305

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## Summary

The Driver and Vehicle Standards Agency (DVSA) is in the planning stage of a procurement process titled "Technical Support Services (TSS) ITT" under the industry category of information technology services. The DVSA seeks to enter a contract valued at approximately £50 million to provide operational support for its core digital services, including MOT, Theory Test, and others, hosted on platforms like AWS and Azure. Located in Bristol, United Kingdom, the DVSA is a public authority within the central government. Preliminary market engagement activities are slated for June 2026, with a supplier event scheduled for 11th June 2026. Suppliers interested in this engagement need to register by 10th June 2026 and complete feedback by 19th June 2026. The procurement process is expected to progress with further communications anticipated in 2026, leading to a formal tender in 2027.

This procurement opportunity presents significant growth potential for IT service providers, particularly those specialising in consulting, software development, and infrastructure support. SMEs and VCSEs are encouraged to participate, as this project requires a robust service support model covering various functions like incident management and data security operations. Businesses equipped to offer 24/7 service and platform management, alongside second and third line support, are well-positioned to leverage this opportunity. The upcoming preliminary market engagement event affords potential suppliers the chance to gain insights into DVSA's requirements and influence the procurement strategy through active feedback and consultations.

## Notice

The Driver and Vehicle Standards Agency (DVSA) TSS contract provides operational support to our core digital services. TSS currently supports 17 services or applications. These services include MOT, Theory Test, VOL, CVS, DES, and others, hosted primarily on AWS, Azure and MS Dynamics. The contract also provides 24/7 operational support for some services which underpins DVSA's Service Support Model. This contract includes several high level functions but not every function is consumed by each service. 2nd and 3rd Line Support Major Incident Management Application Support Service Management Platform Operational Support Data Management Security operations Change, Release & Deployment Coordination Problem & Knowledge Management

### Planning Information

Preliminary Market Engagement is open ONLY to supplier registered under framework CCS RM6190: Technology Services 4 – Lot 6
DVSA will be holding a supplier event where we share information on the requirement and the tender process as known at this stage. Following the event there will be a follow up with a consultation questionnaire where suppliers will be encouraged to provide feedback on the proposed procurement. The DVSA reserve the right to hold further market engagement events at its discretion.
Preliminary Market Engagement Presentation Registration (on Jaggaer see below) Date by: 10 June 2026 12:00/midday
Preliminary Market Engagement Presentation Date on: 11 June 2026 - 2:30pm to 3:30pm - suppliers will be sent a Teams invite prior to the 11th June.
Feedback Consultation Deadline: 19 June 2026 12:00/midday
Jaggaer Registration Deadline:
Suppliers will need to confirm registration on Jaggaer by 10 June 2026 12:00/midday. Suppliers who have registered will then be sent a Teams meeting to join a video call for the Preliminary Market Engagement Presentation. The Preliminary Market Engagement Presentation call will be recorded for sharing after the event to all suppliers on RM6190: Technology Services 4 – Lot 6.
How to register for Jaggaer: 
https://dft.app.jaggaer.com/  
Please note that you will require a DUNS number (Dun and Bradstreet) to register. If you do not know your number access the following link to find it: 
https://www.dnb.co.uk/duns-number/lookup.html, click on the D-U-N-S number section. If a DUNS number is not found, there is guidance on how to acquire one in the same place.   
Should you have any technical issue registering on the system please contact the Jaggaer Helpdesk in the first instance:  
Phone: 0800 069 8630 
help_uk@jaggaer.com

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Find A Tender Service |
| Latest notice | https://www.find-tender.service.gov.uk/Notice/052837-2026 |
| Notice type | UK2 - Preliminary Market Engagement Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Not Specified |
| Procurement method details | Not specified |
| Tender suitability | SME, VCSE |
| Awardee scale | Not specified |
| All stages | Planning |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 4 Jun 2026 |
| Submission deadline | Not specified |
| Future notice date | 3 Aug 2026 |
| Award date | Not specified |
| Contract period | 2 May 2027 - 2 May 2030 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £50,000,000 |
| Lots value | Not specified |
| Awards value | Not specified |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Planned |
| Lots status | Planned |
| Awards status | Not specified |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | DRIVER AND VEHICLE STANDARDS AGENCY |
| Locality | BRISTOL |
| Post town | Bristol |
| Postcode | BS5 0DA |
| Country | England |
| ITL 1 | TLK South West (England) |
| ITL 2 | TLK5 West of England |
| ITL 3 | TLK51 Bristol, City of |
| Local authority | Bristol, City of |
| Electoral ward | Lawrence Hill |
| Westminster constituency | Bristol East |
| Delivery location | Not specified |

## CPV Codes

### Divisions

- 72 - IT services: consulting, software development, Internet and support

### Codes

- 72222300 - Information technology services

## Release History

- 4 Jun 2026 at 12:57 - Planning - UK2 - Preliminary Market Engagement Notice - https://www.find-tender.service.gov.uk/Notice/052837-2026
- 19 May 2025 at 09:20 - PlanningUpdate - UK1 - Pipeline Notice - https://www.find-tender.service.gov.uk/Notice/022473-2025
- 14 May 2025 at 11:49 - Planning - UK1 - Pipeline Notice - https://www.find-tender.service.gov.uk/Notice/021236-2025

## Documents

- https://www.find-tender.service.gov.uk/Notice/052837-2026
  4th June 2026 - Preliminary market engagement notice on Find a Tender
- https://www.find-tender.service.gov.uk/Notice/022473-2025
  19th May 2025 - Pipeline notice on Find a Tender
- https://www.find-tender.service.gov.uk/Notice/021236-2025
  14th May 2025 - Pipeline notice on Find a Tender

## Notice URLs

- https://dft.app.jaggaer.com/
- https://www.dnb.co.uk/duns-number/lookup.html
- https://www.gov.uk/government/organisations/driver-and-vehicle-standards-agency
- https://www.legislation.gov.uk/ukpga/2023/54/contents

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-h6vhtk-051305. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-h6vhtk-051305.json.