---
title: "Resource Augmentation - Student Engagement Product Group (SEPG)"
ocid: "ocds-h6vhtk-05133f"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-05133f"
markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-05133f.md"
json_url: "https://d3tenders.com/contract/ocds-h6vhtk-05133f.json"
source: "Find A Tender Service"
current_stage: "Award"
buyer: "COVENTRY UNIVERSITY"
published: "2025-05-15"
---

# Resource Augmentation - Student Engagement Product Group (SEPG)

Buyer: COVENTRY UNIVERSITY  
Current stage: Award  
OCID: ocds-h6vhtk-05133f

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[Download OCDS JSON](https://d3tenders.com/contract/ocds-h6vhtk-05133f.json)

## Summary

Coventry University, located in Coventry, United Kingdom, has completed the procurement process for the "Resource Augmentation - Student Engagement Product Group (SEPG)" contract, focusing on IT services, including consulting, software development, Internet, and support. The procurement method utilised was a direct award to ValueLabs (UK) Ltd, a large-scale IT service provider known for consistent resource provision over previous years. This contract spans from 28 May 2025 to 23 February 2028, with the possibility of a one-year extension, addressing a critical need for skilled support in digital initiatives related to Student Engagement and Integration Services across several university applications. The procurement stage is complete, with a pending award dated 14 May 2025, and the standstill period ending on 27 May 2025 at 23:59. The total value of the award is GBP 3,761,784.

This tender offers substantial opportunities for businesses specialising in IT services, particularly those with expertise in consulting, software development, and digital integration. The direct award to ValueLabs underscores the demand for companies capable of managing large-scale projects that require specific technical knowledge and stability in service provision. Businesses in this sector can leverage the university's focus on digital initiative development and integration, making Coventry University a potential client for technology solutions aimed at enhancing student and staff applications. IT service providers with a track record in delivering consistent support and development, especially in educational environments, stand to benefit significantly and could position themselves as partners for future similar engagements.

## Notice

Contractors working in the development and support of Digital initiatives including Student Engagement, People Team Product Group and Integration Services. Our requirement for a Direct Award to Value Labs centres around the skills and knowledge they provide in terms of our tech stack, infrastructure, ways of working, standards and business needs. Value Labs have been providing consistent development and test resource to us for over 5 years across our Product Groups including Student Journey, HR and Legacy. This resource is integral to the day-to-day management and continuity of applications used by both Staff and Students alike, as well as the integrations that connect with downstream systems. Such applications include Student Admissions, Student Enrolment, Teaching and Learning, Student Accommodation, Timetabling, Attendance Monitoring and Confirmation and Clearing. Introducing another supplier at this stage could potentially risk these applications being compromised.

### Procurement Information

Our requirement for a Direct Award to Value Labs centres around the skills and knowledge they provide in terms of our tech stack, infrastructure, ways of working, standards and business needs, combined with competitive rates (mainly offshore). Value Labs have been providing consistent development and test resource to us for over 5 years across our Product Groups including Student Journey, HR and Legacy. This resource is integral to the day to day management and continuity of applications used by both Staff and Students alike, as well as the integrations that connect with downstream systems. Such applications include Student Admissions, Student Enrolment, Teaching and Learning, Student Accommodation, Timetabling, Attendance Monitoring and Confirmation and Clearing. Introducing another supplier at this stage could potentially risk these applications being compromised.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Find A Tender Service |
| Latest notice | https://www.find-tender.service.gov.uk/Notice/021797-2025 |
| Notice type | UK6 - Contract Award Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Direct |
| Procurement method details | Direct award |
| Tender suitability | Not specified |
| Awardee scale | Large |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 15 May 2025 |
| Submission deadline | Not specified |
| Future notice date | Not specified |
| Award date | 13 May 2025 |
| Contract period | 27 May 2025 - 23 Feb 2028 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | Not specified |
| Lots value | Not specified |
| Awards value | £3,761,784 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Complete |
| Awards status | Pending |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | COVENTRY UNIVERSITY |
| Locality | COVENTRY |
| Post town | Coventry |
| Postcode | CV1 5FB |
| Country | England |
| ITL 1 | TLG West Midlands (England) |
| ITL 2 | TLG3 West Midlands |
| ITL 3 | TLG33 Coventry |
| Local authority | Coventry |
| Electoral ward | St Michael's |
| Westminster constituency | Coventry South |
| Delivery location | Not specified |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | VALUELABS (UK |

## CPV Codes

### Divisions

- 72 - IT services: consulting, software development, Internet and support

### Codes

- 72000000 - IT services: consulting, software development, Internet and support

## Release History

- 15 May 2025 at 13:34 - Award - UK6 - Contract Award Notice - https://www.find-tender.service.gov.uk/Notice/021797-2025
- 14 May 2025 at 13:28 - Award - UK5 - Transparency Notice - https://www.find-tender.service.gov.uk/Notice/021317-2025

## Documents

- https://www.find-tender.service.gov.uk/Notice/021797-2025
  15th May 2025 - Contract award notice on Find a Tender
- https://www.find-tender.service.gov.uk/Notice/021317-2025
  14th May 2025 - Transparency notice on Find a Tender

## Notice URLs

- http://www.valuelabs.com
- https://www.legislation.gov.uk/ukpga/2023/54/contents

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-h6vhtk-05133f. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-h6vhtk-05133f.json.