---
title: "Dementia Support Service"
ocid: "ocds-h6vhtk-05142a"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-05142a"
markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-05142a.md"
json_url: "https://d3tenders.com/contract/ocds-h6vhtk-05142a.json"
source: "Find A Tender Service"
current_stage: "Award"
buyer: "OXFORDSHIRE COUNTY COUNCIL"
published: "2025-12-24"
---

# Dementia Support Service

Buyer: OXFORDSHIRE COUNTY COUNCIL  
Current stage: Award  
OCID: ocds-h6vhtk-05142a

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## Summary

The public procurement process for the "Dementia Support Service" was conducted by Oxfordshire County Council, focusing on supporting individuals with dementia and their carers. The procurement falls under the services industry category and is located in the UKJ14 region of the United Kingdom. The process utilised an open competitive flexible procedure and was in the awarding stage with the contract valued at approximately £9,126,230 over a five-year term, with a potential extension of an additional five years. Key dates include the award notice published on 24th December 2025, and the contract is set to commence on 9th January 2026, with an option for renewal until 31st December 2035. The project was awarded to Age UK Oxfordshire.

This tender presents significant opportunities for businesses specialising in dementia care services. Enterprises with experience and innovation in health and social care integration, especially those focusing on memory support and crisis management, will find the contract beneficial for expansion and service improvement. The contract encourages participation from small and medium-sized enterprises (SMEs) and voluntary, community and social enterprises (VCSEs), offering them a substantial platform to showcase their capabilities in enhancing the quality of life for individuals with dementia and their caregivers. Businesses that can deliver diverse and adaptable dementia support services, while managing economic and financial sustainability, are well-positioned to thrive in this procurement context.

## Notice

Dementia Support Service - Tenderers were invited to tender for the provision of the Services for a provision of Dementia Support Service for a term of 5 years with an option for the Council to extend for up to 5 years, anticipated to commence on 1st January 2026. The anticipated annual budget is PS913,623, with a total approximate contract value of PS9,126,230. The vision of the service is to support people with memory concerns or a diagnosis of dementia as well as their unpaid carers to improve their quality of life and where possible to live well with their condition. The aims are a specialist service which: * Keeps people with dementia living well at home. * Provides a memory support service, supporting and advising people with memory problems or MCI, including support for people waiting for their dementia clinic appointment/scan and/or outcome. * Increases support for people with dementia and their carers to reduce admissions to hospital and residential care. * Provides a proactive and responsive service to people in crisis and at risk of deterioration. * Creates a bridge between health and social care and community services to help people with dementia live well. * Proactively manages the challenge of increasing numbers of people living with dementia at a time of considerable pressures on public funds. * Prevents people living with dementia and their carers experiencing isolation and loneliness. * Increases the confidence of carers in their caring role and improves the carer-cared-for relationship, through education and information. * Reduces carer stress through tailored practical and emotional support. * Raises awareness about how best to support people living with dementia for professionals working with an ageing population. * Provides a flexible, local service which is adaptable to future changes including the development of neighbourhood models, new treatments and technology * Supports the transition into a residential care setting, ensuring the person living with dementia receives the care they need but also providing the home with sufficient information that allows them to settle.

### Lot Information

Lot 1

Renewal: The contract can be extended for a period of 5 years

### Planning Information

Oxfordshire County Council sought views from potential providers with specialist experience of providing dementia support services. They were asked to complete a questionnaire on how best to deliver dementia support services.
There were questions on approximate costs, demonstrating a return on investment, continuous improvement and innovation. We received responses from six providers.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Find A Tender Service |
| Latest notice | https://www.find-tender.service.gov.uk/Notice/086193-2025 |
| Notice type | UK6 - Contract Award Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Open |
| Procurement method details | Competitive flexible procedure |
| Tender suitability | SME, VCSE |
| Awardee scale | SME |
| All stages | Planning, Tender, Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 24 Dec 2025 |
| Submission deadline | 15 Oct 2025 |
| Future notice date | 19 Sep 2025 |
| Award date | 24 Dec 2025 |
| Contract period | 9 Jan 2026 - 31 Dec 2030 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £9,136,230 |
| Lots value | £9,136,230 |
| Awards value | £9,135,100 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Complete |
| Awards status | Pending |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | OXFORDSHIRE COUNTY COUNCIL |
| Locality | OXFORD |
| Post town | Oxford |
| Postcode | OX1 1ND |
| Country | England |
| ITL 1 | TLJ South East (England) |
| ITL 2 | TLJ1 Berkshire, Buckinghamshire and Oxfordshire |
| ITL 3 | TLJ14 Oxfordshire CC |
| Local authority | Oxford |
| Electoral ward | Osney & St Thomas |
| Westminster constituency | Oxford West and Abingdon |
| Delivery location | TLJ14 Oxfordshire CC |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | AGE UK OXFORDSHIRE |

## CPV Codes

### Divisions

- 85 - Health and social work services

### Codes

- 85321000 - Administrative social services

## Release History

- 24 Dec 2025 at 20:00 - Award - UK6 - Contract Award Notice - https://www.find-tender.service.gov.uk/Notice/086193-2025
- 19 Sep 2025 at 16:16 - Tender - UK4 - Tender Notice - https://www.find-tender.service.gov.uk/Notice/058273-2025
- 18 Sep 2025 at 15:53 - Planning - UK2 - Preliminary Market Engagement Notice - https://www.find-tender.service.gov.uk/Notice/057872-2025
- 15 May 2025 at 10:51 - Planning - UK1 - Pipeline Notice - https://www.find-tender.service.gov.uk/Notice/021653-2025

## Documents

- https://www.find-tender.service.gov.uk/Notice/086193-2025
  24th December 2025 - Contract award notice on Find a Tender
- https://www.find-tender.service.gov.uk/Notice/058273-2025
  19th September 2025 - Tender notice on Find a Tender
- https://www.find-tender.service.gov.uk/Notice/057872-2025
  18th September 2025 - Preliminary market engagement notice on Find a Tender
- https://www.find-tender.service.gov.uk/Notice/021653-2025
  15th May 2025 - Pipeline notice on Find a Tender

## Notice URLs

- http://Bewellcareltd.co.uk
- http://www.blisscareagency.com
- http://www.kkdhealthcare.co.uk
- http://www.lakemcare.co.uk
- http://www.lovagehomecare.co.uk
- http://www.nadiamedhealthcare.co.uk
- http://www.oxfordshire.gov.uk
- http://www.patandflocare.co.uk/
- http://www.rhesus.co.uk
- http://www.vowcare.co.uk
- http://www.ypwd.info
- https://britishelderlycare.com/
- https://ccgahealthcare.co.uk/
- https://www.ageuk.org.uk/oxfordshire/
- https://www.legislation.gov.uk/ukpga/2023/54/contents
- https://www.oizahealthcare.co.uk

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-h6vhtk-05142a. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-h6vhtk-05142a.json.