---
title: "Provision of a Self-Directed Support (SDS) Independent Information and Advice Service"
ocid: "ocds-h6vhtk-051443"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-051443"
markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-051443.md"
json_url: "https://d3tenders.com/contract/ocds-h6vhtk-051443.json"
source: "Find A Tender Service"
current_stage: "Award"
buyer: "NORTH AYRSHIRE COUNCIL"
published: "2025-07-22"
---

# Provision of a Self-Directed Support (SDS) Independent Information and Advice Service

Buyer: NORTH AYRSHIRE COUNCIL  
Current stage: Award  
OCID: ocds-h6vhtk-051443

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-h6vhtk-051443)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-h6vhtk-051443.json)

## Summary

North Ayrshire Council has been finalized as the contracting authority for a project titled "Provision of a Self-Directed Support (SDS) Independent Information and Advice Service," focusing on health services under the CPV code 85100000. The procurement process follows an open procedure and this current stage pertains to the award phase, having been completed with the contract signed on 17th July 2025, valued at £749,701.47. The contract covers the UKM93 region and includes collaboration with South Ayrshire and East Ayrshire Councils. The contract is set to begin on 1st August 2025 and is anticipated to run until 31st July 2028, with potential extensions based on performance and funding. This service aims to assist Ayrshire communities through an accessible information and advice service related to self-directed support.

Businesses involved in health, recruitment, and community services would find avenues for growth in competing for similar contracts due to the demand for quality, and delivery of information and employment services in this tender. The procurement criteria emphasise an 80% focus on quality, which makes it suitable for companies prioritising service excellence. Additionally, businesses already holding certifications like BS EN ISO 9001 and BS EN ISO 14001 stand to benefit, as such credentials are part of the quality management requirements. The project is particularly beneficial for SMEs capable of providing comprehensive support in community engagement and health and social care, fostering further business opportunities through the delivery of mandatory community benefits like employment, skills development, and local community projects. This contract also invites businesses to exploit technological advances due to its adoption of electronic submission and invoicing.

## Notice

North Ayrshire Council (NAC) requires an appropriately qualified and experienced provider to provide an independent information and advice service in relation to Self Directed Support for North, South and East Ayrshire Health and Social Care Partnerships. The service will also support with the recruitment and retention of personal assistants. For the purposes of this procurement exercise, NAC will be the lead contracting authority, and both East Ayrshire Council and South Ayrshire Council will be named participants on the contract.

### Lot Information

Lot 1

The provider will deliver a high quality, visible and accessible information and advice service to help people across the Ayrshire communities to express their views and make informed care choices regarding all four options of SDS. The provider will deliver a high quality, visible and accessible recruitment and employment service for adults, children and families across the communities of Ayrshire for those seeking to employ staff to deliver social care and support effectively and lawfully.

Renewal: Possible extensions: Up to 24 months

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Find A Tender Service |
| Latest notice | https://www.find-tender.service.gov.uk/Notice/042084-2025 |
| Notice type | Tender Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Open |
| Procurement method details | Open procedure |
| Tender suitability | Not specified |
| Awardee scale | SME |
| All stages | Tender, Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 22 Jul 2025 |
| Submission deadline | 16 Jun 2025 |
| Future notice date | Not specified |
| Award date | 16 Jul 2025 |
| Contract period | Not specified |
| Recurrence | This contract is recurring. |

## Values

| Field | Value |
| --- | --- |
| Tender value | £750,000 |
| Lots value | £750,000 |
| Awards value | Not specified |
| Contracts value | £749,701 |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Cancelled |
| Awards status | Active |
| Contracts status | Active |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | NORTH AYRSHIRE COUNCIL |
| Additional buyers | EAST AYRSHIRE COUNCIL; SOUTH AYRSHIRE COUNCIL |
| Locality | IRVINE |
| Post town | Kilmarnock |
| Postcode | KA12 8EE |
| Country | Scotland |
| ITL 1 | TLM Scotland |
| ITL 2 | TLM9 Southern Scotland |
| ITL 3 | TLM93 North Ayrshire and East Ayrshire |
| Local authority | East Ayrshire |
| Electoral ward | Kilmarnock East and Hurlford |
| Westminster constituency | Kilmarnock and Loudoun |
| Delivery location | TLM93 North Ayrshire and East Ayrshire |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | AYRSHIRE INDEPENDENT LIVING NETWORK |

## CPV Codes

### Divisions

- 75 - Administration, defence and social security services
- 79 - Business services: law, marketing, consulting, recruitment, printing and security
- 85 - Health and social work services

### Codes

- 75122000 - Administrative healthcare services
- 79600000 - Recruitment services
- 85100000 - Health services
- 85140000 - Miscellaneous health services
- 85323000 - Community health services

## Release History

- 22 Jul 2025 at 14:23 - Award - Award Notice - https://www.find-tender.service.gov.uk/Notice/042084-2025
- 15 May 2025 at 11:13 - Tender - Tender Notice - https://www.find-tender.service.gov.uk/Notice/021680-2025

## Notice URLs

- http://www.east-ayrshire.gov.uk
- http://www.hse.gov.uk/pubns/hse40.pdf
- http://www.north-ayrshire.gov.uk
- http://www.publiccontractsscotland.gov.uk/search/Search_AuthProfile.aspx?ID=AA00337
- http://www.south-ayrshire.gov.uk/procurement/
- https://api.publiccontractsscotland.gov.uk/v1/Notice?id=ocds-r6ebe6-0000798836
- https://www.publiccontractsscotland.gov.uk/search/Search_AuthProfile.aspx?ID=AA00223
- https://www.publiccontractsscotland.gov.uk/search/Search_AuthProfile.aspx?ID=AA00405
- https://www.publictendersscotland.publiccontractsscotland.gov.uk
- https://www.scotcourts.gov.uk/

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-h6vhtk-051443. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-h6vhtk-051443.json.