---
title: "SBC0425 Soft Facilities Management Contract - Corporate Estate Provision of Cleaning and Physical Security Services"
ocid: "ocds-h6vhtk-051514"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-051514"
markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-051514.md"
json_url: "https://d3tenders.com/contract/ocds-h6vhtk-051514.json"
source: "Find A Tender Service"
current_stage: "Tender"
buyer: "STEVENAGE BOROUGH COUNCIL"
published: "2025-08-13"
---

# SBC0425 Soft Facilities Management Contract - Corporate Estate Provision of Cleaning and Physical Security Services

Buyer: STEVENAGE BOROUGH COUNCIL  
Current stage: Tender  
OCID: ocds-h6vhtk-051514

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## Summary

Stevenage Borough Council is currently seeking suitable suppliers for a Soft Facilities Management Contract focused on Cleaning and Physical Security Services for its corporate estate. The tender, titled "SBC0425 Soft Facilities Management Contract - Corporate Estate Provision of Cleaning and Physical Security Services," falls within the services industry category. It primarily covers the cleaning and sanitation sector with additional focus on guard and security services. The contract's geographical scope includes various sites within Stevenage, indicating the location as UKH23 in the United Kingdom. The procurement is at the tender update stage, with an expression of interest deadline set for 15th September 2025, and the award period concluding by 10th December 2025. This selective procurement uses a competitive flexible procedure under the Procurement Act 2023.

This tender presents substantial opportunities for businesses with the capacity to deliver comprehensive facilities management services, especially those experienced in handling contracts of similar scale and complexity. The requirement for a minimum annual turnover of £800,000 indicates the opportunity size and the need for firms with robust operational capabilities. Companies with a solid track record in the public sector, although not mandatory, could benefit from their expertise in such environments. Subcontracting is allowed, enabling smaller firms to enter collaborative arrangements; however, a single contractor must be responsible for the delivery of the entire contract. Security Industry Authority accreditation is essential, making this an ideal opportunity for businesses specializing in both cleaning and security services, particularly those equipped to meet the stringent standards required.

## Notice

Stevenage Borough Council is seeking suitable Suppliers to tender for a Soft Facilities Management Contract for the provision of Cleaning and Physical Security Services for its Corporate Estate. It also includes the provision of 'end-user' consumables and 'Hygiene' bin Services. This procurement is for the tendering of a contract which will include provision for a range of planned and reactive cleaning services for approximately ten corporately managed sites within the Borough. The exact nature and location of each property will be outlined in the Site-Specific details document (which is contained in the draft ITT pack issued for information with this PSQ). The properties range from offices, a bus interchange centre through to a museum. There are some additional properties which are included for the 'hygiene' bin service only. Two of the main sites have a requirement for physical security services, Daneshill House on Monday - Friday normal working hours and for the indoor market at weekends only. There is a potential ad hoc service requirement on both service areas. There is a mandatory minimum annual turnover requirement of PS800,000 for this contract. Suppliers must have experience of delivering similar services in contracts of comparable size, scope, and complexity. Public sector experience is desirable but not essential. The requirement is for is a single contract only without 'lots' for the purposes of streamlined management and resourcing for the Council. Sub-contracting is permitted however a single lead contractor is responsible for the delivery of the contract in its entirety. Due to the ratio of cleaning being the core service, the lead contractor is required to directly deliver the cleaning element. Security Industry Authority accreditation is mandatory for the Supplier and their staff (or sub-contractor). Suppliers wishing to take part in this project are invited to "express interest" which will give access to the full procurement documents in the e-tendering system. You must complete and submit a Pre Selection Questionnaire (PSQ) by the deadline on the portal https://in-tendhost.co.uk/supplyhertfordshire/aspx/Home Any questions relating to this tender must be made via correspondence on the website, in accordance with the procurement documents and can be addressed to the main contact as shown in the details above. Please allow sufficient time to make your return as late returns will not be permitted by the system.

### Lot Information

Lot LOT-0001

Renewal: the option to extend up to a further 2 years (through two 12-month increments)

### Planning Information

Stevenage Borough Council invite suitable companies that provide Soft Facilities Management Services to attend an engagement session at Stevenage Borough Council, Ingelheim Lounge on the 1st floor, Daneshill House, Danestrete, Stevenage, SG1 1HN on Tuesday 29th April. The event will run from 10:00 a.m. to 13:00 p.m.
A market engagement presentation pack will be available for you to download, and this outlines the details of the opportunity, services required, and the social value and procurement process.
Members of the Council’s Facilities Management, Procurement, and Social Value teams will be in attendance to discuss the details of the opportunity, services required and the procurement process. 
Please note that the market engagement session will not be via a presentation. The session will be via a “drop in” session where attendees will have the opportunity to ask questions on a one-to-one basis. Dependant on market interest you may be allocated a specific time slot to “drop in.” 
Organisations wishing to attend the market engagement session are requested to register their interest via the correspondence function on the portal by 12pm Wednesday 23rd April 2025. Please ensure you include the names and job titles of the attendees (max of 2 attendees per company) and a contact telephone number and email address. The Council will then issue a confirmation. Bidders will not be able to join the session if they have not had a confirmation from the Council.
Organisations must ensure that access to the system is available to their representatives dealing with the contract and that this contact is updated as and when required. The Council will not be liable for the lack of delegated access within the organisation and will not directly send any documentation or communication regarding the opportunity, as this shall only be exclusively available through the portal. Organisations are responsible for allowing sufficient time to submit their interest. The Council accepts no liability whatsoever for tenders that are not submitted due to internet connectivity issues, transmission delays or errors.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Find A Tender Service |
| Latest notice | https://www.find-tender.service.gov.uk/Notice/048323-2025 |
| Notice type | UK4 - Tender Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Selective |
| Procurement method details | Competitive flexible procedure |
| Tender suitability | SME, VCSE |
| Awardee scale | Not specified |
| All stages | Planning, Tender |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 13 Aug 2025 |
| Submission deadline | 1 Sep 2025 |
| Future notice date | 26 May 2025 |
| Award date | Not specified |
| Contract period | 31 Mar 2026 - 31 Mar 2029 |
| Recurrence | 2030-04-01 |

## Values

| Field | Value |
| --- | --- |
| Tender value | £2,000,000 |
| Lots value | £2,000,000 |
| Awards value | Not specified |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Active |
| Lots status | Active |
| Awards status | Not specified |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | STEVENAGE BOROUGH COUNCIL |
| Locality | STEVENAGE |
| Post town | Stevenage |
| Postcode | SG1 1HN |
| Country | England |
| ITL 1 | TLH East (England) |
| ITL 2 | TLH2 Bedfordshire and Hertfordshire |
| ITL 3 | TLH26 North and East Hertfordshire |
| Local authority | Stevenage |
| Electoral ward | Old Town |
| Westminster constituency | Stevenage |
| Delivery location | TLH23 Hertfordshire CC |

## CPV Codes

### Divisions

- 39 - Furniture (incl. office furniture), furnishings, domestic appliances (excl. lighting) and cleaning products
- 79 - Business services: law, marketing, consulting, recruitment, printing and security
- 90 - Sewage, refuse, cleaning and environmental services

### Codes

- 39830000 - Cleaning products
- 79710000 - Security services
- 79713000 - Guard services
- 79993100 - Facilities management services
- 90900000 - Cleaning and sanitation services
- 90910000 - Cleaning services

## Release History

- 13 Aug 2025 at 10:09 - TenderUpdate - UK4 - Tender Notice - https://www.find-tender.service.gov.uk/Notice/048323-2025
- 12 Aug 2025 at 16:23 - Tender - UK4 - Tender Notice - https://www.find-tender.service.gov.uk/Notice/048193-2025
- 8 Apr 2025 at 13:54 - Planning - UK2 - Preliminary Market Engagement Notice - https://www.find-tender.service.gov.uk/Notice/013716-2025

## Documents

- https://www.find-tender.service.gov.uk/Notice/048323-2025
  13th August 2025 - Tender notice on Find a Tender
- https://www.find-tender.service.gov.uk/Notice/048193-2025
  12th August 2025 - Tender notice on Find a Tender
- https://www.find-tender.service.gov.uk/Notice/013716-2025
  8th April 2025 - Preliminary market engagement notice on Find a Tender
- https://in-tendhost.co.uk/supplyhertfordshire/aspx/Home
  All documents are available from the portal as per the web address above

## Notice URLs

- https://eu-west-1.protection.sophos.com/?d=stevenage.gov.uk&u=aHR0cHM6Ly93d3cuc3RldmVuYWdlLmdvdi51ay9hYm91dC10aGUtY291bmNpbC9kZXZvbHV0aW9uLWFuZC1sb2NhbC1nb3Zlcm5tZW50LXJlb3JnYW5pc2F0aW9u&p=m&i=Njc1YWRlZjc1NDE2OGQwYTc0ODNlMjRk&t=RzlLTVBrZGk5Mm9SWmN6QTB0ZDhXWjVCK293aDFKcUFxOHFzZXNONFJsWT0=&h=e1610d3031634f34af91e9ff0aeea9e7&s=AVNPUEhUT0NFTkNSWVBUSVbz12zF51qb-8BVQFZmXv1FF1Jq6YJF89IUaYUtpnWtCQ
- https://www.legislation.gov.uk/ukpga/2023/54/contents
- https://www.stevenage.gov.uk/

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-h6vhtk-051514. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-h6vhtk-051514.json.