---
title: "DHSC:OHID:Telecare and connectivity advice"
ocid: "ocds-h6vhtk-051520"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-051520"
markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-051520.md"
json_url: "https://d3tenders.com/contract/ocds-h6vhtk-051520.json"
source: "Find A Tender Service"
current_stage: "Award"
buyer: "DHSC, LONDON"
published: "2025-07-15"
---

# DHSC:OHID:Telecare and connectivity advice

Buyer: DHSC, LONDON  
Current stage: Award  
OCID: ocds-h6vhtk-051520

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-h6vhtk-051520)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-h6vhtk-051520.json)

## Summary

The procurement process initiated by the Department of Health and Social Care (DHSC), London, focuses on providing specialist technical expertise on telecoms and telecare. The tender titled "DHSC:OHID:Telecare and connectivity advice" aims to support efforts in safeguarding vulnerable telecare users during the digital phone switchover, implementing the Telecare National Action Plan, and establishing minimum telecare standards. The procurement method adopted is an open competition, below threshold, and pertains to the industry category of systems and technical consultancy services. Key dates include the award on 15 July 2025, with the contract running from 15 July 2025 to 31 March 2026. The completion of the procurement stages includes planning, tender, and award, with the final contract valued at £89,850 after the award on 23 June 2025.

This tender presents substantial growth opportunities for businesses offering technical consultancy services, particularly small and medium enterprises (SMEs). Organisations that specialise in telecoms and telecare systems are well-suited to compete, considering the emphasis on technical ability, experience in sub-contractor management, health and safety, and carbon reduction. The procurement process values quality at 70%, price at 20%, and social value at 10%, providing an advantageous opportunity for businesses that can innovate and deliver high-quality solutions. Additionally, the tender is inclusive of SME and VCSE entities, broadening the competitive landscape for diverse business types.

## Notice

Specialist technical expertise on telecoms and telecare to support our work to safeguard vulnerable telecare users through the digital phone switchover and beyond, via successful implementation of the Telecare National Action Plan and the development of minimum standards for telecare.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Find A Tender Service |
| Latest notice | https://www.find-tender.service.gov.uk/Notice/039822-2025 |
| Notice type | UK7 - Contract Details Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Open |
| Procurement method details | Below threshold - open competition |
| Tender suitability | SME, VCSE |
| Awardee scale | SME |
| All stages | Tender, Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 15 Jul 2025 |
| Submission deadline | 10 Jun 2025 |
| Future notice date | Not specified |
| Award date | 22 Jun 2025 |
| Contract period | 14 Jul 2025 - 31 Mar 2026 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £91,600 |
| Lots value | £91,600 |
| Awards value | £89,850 |
| Contracts value | £89,850 |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Complete |
| Awards status | Active |
| Contracts status | Active |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | DHSC, LONDON |
| Locality | LONDON |
| Post town | South West London |
| Postcode | SW1H 0EU |
| Country | England |
| ITL 1 | TLI London |
| ITL 2 | TLI3 Inner London - West |
| ITL 3 | TLI35 Westminster and City of London |
| Local authority | Westminster |
| Electoral ward | St James's |
| Westminster constituency | Cities of London and Westminster |
| Delivery location | Not specified |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | FARRPOINT |

## CPV Codes

### Divisions

- 72 - IT services: consulting, software development, Internet and support

### Codes

- 72220000 - Systems and technical consultancy services

## Release History

- 15 Jul 2025 at 09:08 - Award - UK7 - Contract Details Notice - https://www.find-tender.service.gov.uk/Notice/039822-2025
- 25 Jun 2025 at 16:23 - Award - UK6 - Contract Award Notice - https://www.find-tender.service.gov.uk/Notice/035215-2025
- 25 Jun 2025 at 16:23 - Award - UK6 - Contract Award Notice - https://www.find-tender.service.gov.uk/Notice/035214-2025
- 15 May 2025 at 17:48 - Tender - UK4 - Tender Notice - https://www.find-tender.service.gov.uk/Notice/021976-2025

## Documents

- https://www.find-tender.service.gov.uk/Notice/039822-2025
  15th July 2025 - Contract details notice on Find a Tender
- https://www.find-tender.service.gov.uk/Notice/035215-2025
  25th June 2025 - Contract award notice on Find a Tender
- https://www.find-tender.service.gov.uk/Notice/035214-2025
  25th June 2025 - Contract award notice on Find a Tender
- https://www.find-tender.service.gov.uk/Notice/021976-2025
  15th May 2025 - Tender notice on Find a Tender
- https://www.find-tender.service.gov.uk/Notice/Attachment/A-3034

## Notice URLs

- http://www.farrpoint.com
- http://www.farrpoint.com/
- https://atamis-1928.my.site.com/s/Welcome
- https://www.gov.uk/government/organisations/department-of-health-and-social-care
- https://www.legislation.gov.uk/ukpga/2023/54/contents

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-h6vhtk-051520. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-h6vhtk-051520.json.