---
title: "Digital Emergency Call Installation and Resident Communications"
ocid: "ocds-h6vhtk-0515b8"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-0515b8"
markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-0515b8.md"
json_url: "https://d3tenders.com/contract/ocds-h6vhtk-0515b8.json"
source: "Find A Tender Service"
current_stage: "Planning"
buyer: "HOUSING 21"
published: "2025-05-16"
---

# Digital Emergency Call Installation and Resident Communications

Buyer: HOUSING 21  
Current stage: Planning  
OCID: ocds-h6vhtk-0515b8

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-h6vhtk-0515b8)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-h6vhtk-0515b8.json)

## Summary

Housing 21, a central government public authority based in Birmingham, is planning a procurement process titled "Digital Emergency Call Installation and Resident Communications" under the industry category of telecommunications equipment installation. The project aims to replace existing analogue emergency call systems with digital ones across multiple regions in the United Kingdom, enhancing resident safety and communications. The procurement is at the planning stage, with a future notice expected by 23rd June 2025. The competitive flexible procedure will be used for this above-threshold procurement, and the contract period is planned to run from 3rd November 2025 to 2nd November 2028, with the possibility of renewal.

This tender presents significant opportunities for businesses specialising in telecommunications installation, particularly those capable of implementing large-scale digital systems. The contract, valued at approximately £6.3 million, is ideally suited for suppliers with advanced technical capabilities and an interest in enhancing public safety through digital innovations. It may also appeal to small and medium-sized enterprises (SMEs), as they are explicitly encouraged to participate. Businesses seeking growth through long-term public contracts, especially those interested in projects that impact community welfare, will find this tender particularly beneficial.

## Notice

Housing 21, is a leading, not-for-profit provider of Retirement Living and Extra Care for older people of modest means and is seeking a supplier to support its digital emergency call system installation plan. This upgrade aims to replace existing analogue systems, ensuring faster and more reliable communication for residents in emergency situations. The new digital system is expected to enhance resident safety and well-being, as well as offering additional features beyond basic call functionality.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Find A Tender Service |
| Latest notice | https://www.find-tender.service.gov.uk/Notice/022178-2025 |
| Notice type | UK1 - Pipeline Notice |
| Procurement type | Standard |
| Procurement category | Works |
| Procurement method | Not Specified |
| Procurement method details | Competitive flexible procedure |
| Tender suitability | SME |
| Awardee scale | Not specified |
| All stages | Planning |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 16 May 2025 |
| Submission deadline | Not specified |
| Future notice date | 23 Jun 2025 |
| Award date | Not specified |
| Contract period | 3 Nov 2025 - 2 Nov 2028 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £6,300,000 |
| Lots value | Not specified |
| Awards value | Not specified |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Planned |
| Lots status | Planned |
| Awards status | Not specified |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | HOUSING 21 |
| Locality | BIRMINGHAM |
| Post town | Birmingham |
| Postcode | B16 8TP |
| Country | England |
| ITL 1 | TLG West Midlands (England) |
| ITL 2 | TLG3 West Midlands |
| ITL 3 | TLG31 Birmingham |
| Local authority | Birmingham |
| Electoral ward | Ladywood |
| Westminster constituency | Birmingham Ladywood |
| Delivery location | TLC North East (England), TLD North West (England), TLE Yorkshire and The Humber, TLF East Midlands (England), TLG West Midlands (England), TLH East (England), TLI London, TLJ South East (England), TLK South West (England) |

## CPV Codes

### Divisions

- 45 - Construction work

### Codes

- 45314000 - Installation of telecommunications equipment

## Release History

- 16 May 2025 at 11:28 - Planning - UK1 - Pipeline Notice - https://www.find-tender.service.gov.uk/Notice/022178-2025

## Documents

- https://www.find-tender.service.gov.uk/Notice/022178-2025
  16th May 2025 - Pipeline notice on Find a Tender

## Notice URLs

- http://www.housing21.org.uk
- https://www.legislation.gov.uk/ukpga/2023/54/contents

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-h6vhtk-0515b8. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-h6vhtk-0515b8.json.