---
title: "Provision of User Satisfaction Surveys"
ocid: "ocds-h6vhtk-0516ac"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-0516ac"
markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-0516ac.md"
json_url: "https://d3tenders.com/contract/ocds-h6vhtk-0516ac.json"
source: "Find A Tender Service"
current_stage: "Award"
buyer: "THE POLICE AND CRIME COMMISSIONER FOR SURREY"
published: "2025-05-19"
---

# Provision of User Satisfaction Surveys

Buyer: THE POLICE AND CRIME COMMISSIONER FOR SURREY  
Current stage: Award  
OCID: ocds-h6vhtk-0516ac

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## Summary

The Police and Crime Commissioner for Surrey has completed the procurement process for the provision of User Satisfaction Surveys under the CCS Research and Insights DPS RM6126. This contract, dated 19 May 2025, falls under the category of market and economic research, polling, and statistics, specifically within the services sector. The procurement method used was limited, awarding the contract without prior publication due to its scope falling outside the directive applications. Located in Guildford, Surrey, the initiative aims to consult with victims of crime to gather data improving local police services. Although the bidding stage is concluded with a single bid received, future opportunities might allow for extensions lasting up to another 24 months. The awarded contract is valued at £269,378, and it has been signed on 11 March 2025.

This procurement offers significant opportunities for businesses specialising in research services, specifically those with expertise in conducting surveys and analysing social data. Large-scale firms like Opinion Research Services Ltd, the awarded supplier based in Swansea, could leverage this contract to expand their influence and capacity, particularly in enhancing police service efficiency. Businesses skilled in offering quality and social value in research endeavours can thrive in such competitions, positioning themselves as integral contributors to public service improvements in regional programmes across the UKJ region. The focus on quality and social value, alongside competitive pricing, provides a fertile ground for creative research and strategic market expansion within public sector collaborations.

## Notice

The delivery of a surveys to consult with victims of crime and gather useful data to help monitor and improve the services of Surrey Police.

### Lot Information

Lot 1

Further competition run under CCS Research and Insights DPS RM6126.

Options: 2 x 12 month extensions available within the call-off order form.

### Procurement Information

Further competition conducted under the CCS Research and Insights DPS

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Find A Tender Service |
| Latest notice | https://www.find-tender.service.gov.uk/Notice/022526-2025 |
| Notice type | Award Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Limited |
| Procurement method details | Award procedure without prior publication of a call for competition |
| Tender suitability | Not specified |
| Awardee scale | Large |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 19 May 2025 |
| Submission deadline | Not specified |
| Future notice date | Not specified |
| Award date | 11 Mar 2025 |
| Contract period | Not specified |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | Not specified |
| Lots value | Not specified |
| Awards value | Not specified |
| Contracts value | £269,378 |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Cancelled |
| Awards status | Active |
| Contracts status | Active |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | THE POLICE AND CRIME COMMISSIONER FOR SURREY |
| Locality | GUILDFORD |
| Post town | Guildford |
| Postcode | GU3 1YJ |
| Country | England |
| ITL 1 | TLJ South East (England) |
| ITL 2 | TLJ2 Surrey, East and West Sussex |
| ITL 3 | TLJ25 West Surrey |
| Local authority | Guildford |
| Electoral ward | Stoke |
| Westminster constituency | Guildford |
| Delivery location | TLJ South East (England) |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | OPINION RESEARCH SERVICES |

## CPV Codes

### Divisions

- 79 - Business services: law, marketing, consulting, recruitment, printing and security

### Codes

- 79300000 - Market and economic research; polling and statistics

## Release History

- 19 May 2025 at 10:24 - Award - Award Notice - https://www.find-tender.service.gov.uk/Notice/022526-2025

## Notice URLs

- http://www.surrey.police.uk

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-h6vhtk-0516ac. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-h6vhtk-0516ac.json.