--- title: "Statutory Healthwatch Service" ocid: "ocds-h6vhtk-0516d6" canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-0516d6" markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-0516d6.md" json_url: "https://d3tenders.com/contract/ocds-h6vhtk-0516d6.json" source: "Find A Tender Service" current_stage: "Award" buyer: "LONDON BOROUGH OF HAVERING" published: "2026-01-07" --- # Statutory Healthwatch Service Buyer: LONDON BOROUGH OF HAVERING Current stage: Award OCID: ocds-h6vhtk-0516d6 [View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-h6vhtk-0516d6) [Download OCDS JSON](https://d3tenders.com/contract/ocds-h6vhtk-0516d6.json) ## Summary The London Borough of Havering has successfully completed the award stage of the procurement process for the Statutory Healthwatch Service. This service, governed by the Health and Social Care Act 2012, mandates local authorities with adult care responsibilities to provide a local Healthwatch service. The process was conducted using an open procedure under the "light touch" regime. The contract, valued at £650,884.20, was awarded to HAVERING MIND, a small to medium-sized enterprise (SME), with the service set to commence from 1st April 2026, extending potentially until 31st March 2031, subject to performance. The procurement is focused on health and social work services, especially in Romford, UK region UKI52, and aims to enhance health service standards through public involvement. The contract was awarded on 15th December 2025, and procurement support can be reached at procurement.support@havering.gov.uk. This tender provides significant opportunities for organisations in the health and social care sectors, particularly SMEs capable of championing local voices in health service provision. Businesses that focus on quality advocacy and public health improvement measures would find this contract beneficial for strategic growth and community engagement. The emphasis on public advocacy and service monitoring suggests that organisations with expertise in delivering comprehensive, evidence-based health and social care solutions are well-positioned to execute the contractual requirements effectively, thus contributing to community health advancements while expanding their service footprint. ## Notice The London Borough of Havering has undertaken a procurement for the Statutory Healthwatch Service. The Health and Social Care Act 2012 requires local authorities with adult care responsibilities to commission a local Healthwatch service to play a vital role in championing the voices of local people in health and social care. It promotes and supports public involvement in the commissioning, provision, and scrutiny of services, while enabling residents to monitor service standards and suggest improvements. The awarded Contract shall commence on the 1st April 2026 and, subject to satisfactory performance, shall continue until 31st March 2031 ("the contract period"). ### Lot Information Lot 1 Renewal: The Contract shall commence on the 1st April 2026 and expire on 31st March 2027 with available extensions of 1+1+1+1("the contract period"). ### Planning Information Interested parties are invited to provide Expression of interest to this opportunity. Please contact laura.wheatley@havering.gov.uk by the deadline date of Wednesday 2nd July 2025 and reference: PME - Statutory Healthwatch Service ## Key Details | Field | Value | | --- | --- | | Publication source | Find A Tender Service | | Latest notice | https://www.find-tender.service.gov.uk/Notice/000961-2026 | | Notice type | UK6 - Contract Award Notice | | Procurement type | Standard | | Procurement category | Services | | Procurement method | Open | | Procurement method details | Open procedure | | Tender suitability | SME, VCSE | | Awardee scale | SME | | All stages | Planning, Tender, Award | ## Dates | Field | Value | | --- | --- | | Publication date | 7 Jan 2026 | | Submission deadline | 29 Oct 2025 | | Future notice date | 26 Sep 2025 | | Award date | 15 Dec 2025 | | Contract period | 31 Mar 2026 - 31 Mar 2027 | | Recurrence | Not specified | ## Values | Field | Value | | --- | --- | | Tender value | £982,800 | | Lots value | £982,800 | | Awards value | £650,884 | | Contracts value | Not specified | ## Status | Field | Value | | --- | --- | | Tender status | Complete | | Lots status | Complete | | Awards status | Active | | Contracts status | Not specified | ## Buyer | Field | Value | | --- | --- | | Main buyer | LONDON BOROUGH OF HAVERING | | Locality | ROMFORD | | Post town | Romford | | Postcode | RM1 4GR | | Country | England | | ITL 1 | TLI London | | ITL 2 | TLI5 Outer London - East and North East | | ITL 3 | TLI52 Barking & Dagenham and Havering | | Local authority | Havering | | Electoral ward | Marshalls & Rise Park | | Westminster constituency | Romford | | Delivery location | TLI52 Barking & Dagenham and Havering | ## Supplier | Field | Value | | --- | --- | | Number of suppliers | 1 | | Supplier names | HAVERING MIND | ## CPV Codes ### Divisions - 85 - Health and social work services ### Codes - 85000000 - Health and social work services - 85100000 - Health services - 85300000 - Social work and related services ## Release History - 7 Jan 2026 at 11:01 - Award - UK6 - Contract Award Notice - https://www.find-tender.service.gov.uk/Notice/000961-2026 - 29 Sep 2025 at 08:54 - TenderUpdate - UK4 - Tender Notice - https://www.find-tender.service.gov.uk/Notice/060375-2025 - 29 Sep 2025 at 08:49 - Tender - UK4 - Tender Notice - https://www.find-tender.service.gov.uk/Notice/060369-2025 - 19 May 2025 at 13:51 - PlanningUpdate - UK2 - Preliminary Market Engagement Notice - https://www.find-tender.service.gov.uk/Notice/022719-2025 - 19 May 2025 at 12:17 - Planning - UK2 - Preliminary Market Engagement Notice - https://www.find-tender.service.gov.uk/Notice/022600-2025 ## Documents - https://www.find-tender.service.gov.uk/Notice/000961-2026 7th January 2026 - Contract award notice on Find a Tender - https://www.find-tender.service.gov.uk/Notice/060375-2025 29th September 2025 - Tender notice on Find a Tender - https://www.find-tender.service.gov.uk/Notice/060369-2025 29th September 2025 - Tender notice on Find a Tender - https://www.find-tender.service.gov.uk/Notice/022719-2025 19th May 2025 - Preliminary market engagement notice on Find a Tender - https://www.find-tender.service.gov.uk/Notice/022600-2025 19th May 2025 - Preliminary market engagement notice on Find a Tender ## Notice URLs - http://www.haveringmind.org.uk - https://lbhavering.my.site.com/s/Welcome - https://www.legislation.gov.uk/ukpga/2023/54/contents ## Provenance This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-h6vhtk-0516d6. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-h6vhtk-0516d6.json.