---
title: "IT Managed Services"
ocid: "ocds-h6vhtk-051709"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-051709"
markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-051709.md"
json_url: "https://d3tenders.com/contract/ocds-h6vhtk-051709.json"
source: "Find A Tender Service"
current_stage: "Award"
buyer: "GENERAL PHARMACEUTICAL COUNCIL"
published: "2026-02-27"
---

# IT Managed Services

Buyer: GENERAL PHARMACEUTICAL COUNCIL  
Current stage: Award  
OCID: ocds-h6vhtk-051709

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## Summary

The General Pharmaceutical Council (GPhC), situated at Level 14, One Cabot Square, Canary Wharf, London, is seeking to establish strategic relationships by awarding a contract for IT Managed Services. With the award process completed on 27th February 2026, GPhC has embraced an open competitive procedure to appoint OneAdvanced IT Services Limited as the supplier. This procurement is focused on hybrid Azure Managed Service in support of business operations. Spanning regional areas across the United Kingdom, the contract facilitates performance optimisation, agility, and innovation in IT services, thus improving service delivery and customer experience through enhanced relationship management. The contract period begins on 1st March 2026, extending initially for three years with options for further extension, highlighting strategic foresight with cost control and risk accountability objectives.

This tender presents substantial growth opportunities for businesses within the IT industry, especially those specialising in cloud services, security software development, and computer facilities management. Companies with capabilities in helpdesk support or computer network services may find this contract appealing, offering avenues to showcase technology leadership and service delivery excellence. GPhC's commitment to transparency and competitive fairness opens doors to innovation-driven enterprises ready to leverage advancements in Azure environments and transform business operations for public service improvement. Ideally, businesses suited for this tender include IT service providers with expertise in agile development, resource skillsets for infrastructure management, and a capacity for strategic partnership development. This aligns with GPhC's objectives of cost-effectiveness, performance optimisation, and fostering innovation within IT services.

## Notice

Contract awarded for the provision a hybrid Azure Managed Service in support of its business operations and create sustainable relationships that meet the following strategic sourcing objectives: * Performance Optimisation - Enable improvements to service delivery and customer experience both for internal and external customers, allowing better management of cost, risk and results. * Agility / Speed - Implement an agile, responsive and scalable partnership with the organisation addressing their rapidly changing needs, lowering complexity and improving global delivery capabilities. * Improved Relationship Management - Achieve clear and proactive account management with the flexibility of services to support future business requirements. * Cost Control & Reduction - Effectively manage services to provide transparency with clear cost control with flexibility in consumption of services to allow funding of future IT requirements. * Innovation - Partner with an MSP that will bring technology leadership in IT services and assist GPhC with becoming "faster followers;" enabling the adoption of better practices and solutions to improve business outcomes. * Risk & Accountability - Proactively identify issues and themes that may have an impact on

### Lot Information

Lot GPhC105

Renewal: The initial contract will have a discretionary option of a 2 year extension in 12-months consecutive order. Secondly, the GPhC reserves the right to carry out subsequent procurement (towards the end of the initial 5-year contract duration) of this service by DIRECT AWARD. This is in accordance to schedule 5 (8) of the PA2023 and section 95.

### Planning Information

The Preliminary Market Engagement has been concluded, the purpose and outcomes of the exercise are detailed below:
Intended Purpose:
1.Assess Market Capability:
Verify eXceeding's knowledge of supplier landscape in alignment with GPhC's specific technical and regulatory requirements.
2.Target Suitable Suppliers Efficiently:
Rather than using an open advertisement (deemed unnecessary due to market saturation), eXceeding used its existing market knowledge and expertise to engage directly with known specialist suppliers that matched GPhC's needs.
3.Inform Procurement Strategy:
To gather insight into:
•Preferred cost models.
•Migration timelines and methodologies.
•Potential contractual concerns.
•Market expectations about collaboration and due diligence before contract award.
•Any other barriers to participation or wider concerns around scope and approach
4.Ensure Competitive Fairness and Transparency:
To maintain equal access and prevent conflict of interest, all suppliers were provided with the same baseline information and signed declarations of interests.
Final Outcomes
1.Market Alignment Confirmed:
All engaged suppliers demonstrated strong alignment with GPhC's needs-particularly in Azure expertise, healthcare/public sector experience, and ability to provide UK-based support.
2.Market Confidence Validated:
All participating suppliers expressed an intention to bid, showing no significant concerns. This indicates strong market interest and capacity to meet GPhC's needs.
3.Insight into Market Conditions and Preferences:
Pricing Models: Preferences varied (e.g., fixed fee, per-user, per-device).
Transition Times: Suppliers were generally comfortable with the timelines; some could even transition faster. Legal Considerations: Suppliers would need to review GPhC's contract terms legally, potentially causing small delays but no major blockers.
4.Contract Value vs. Supplier Scale:
For most suppliers, the contract would be significant and strategic. Even for the largest supplier, it remains a notable opportunity.
5.Risks Identified Early:
A minor concern about needing further engagement to understand service peaks/troughs and historical performance. Importance of clarifying whether the incumbent is also the CSP and license owner, as this impacts transition complexity.
6.Procurement Readiness Enhanced:
GPhC now has a clear view (from a wide spectrum of suppliers) on whether our service requirements are realistic and explicit. These findings have been incorporated into the ITT.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Find A Tender Service |
| Latest notice | https://www.find-tender.service.gov.uk/Notice/018158-2026 |
| Notice type | UK7 - Contract Details Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Open |
| Procurement method details | Competitive flexible procedure |
| Tender suitability | SME, VCSE |
| Awardee scale | Large |
| All stages | Planning, Tender, Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 27 Feb 2026 |
| Submission deadline | 17 Jul 2025 |
| Future notice date | 24 Jun 2025 |
| Award date | 26 Jan 2026 |
| Contract period | 1 Mar 2026 - 28 Feb 2029 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £3,333,333 |
| Lots value | £3,333,333 |
| Awards value | £1,517,832 |
| Contracts value | £2,741,832 |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Complete |
| Awards status | Active |
| Contracts status | Active |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | GENERAL PHARMACEUTICAL COUNCIL |
| Additional buyers | EXCEEDING LIMITED |
| Locality | LONDON |
| Post town | East London |
| Postcode | E14 4QJ |
| Country | England |
| ITL 1 | TLI London |
| ITL 2 | TLI4 Inner London - East |
| ITL 3 | TLI41 Hackney and Newham |
| Local authority | Hackney |
| Electoral ward | Hoxton West |
| Westminster constituency | Hackney South and Shoreditch |
| Delivery location | TLI London |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | ONEADVANCED IT SERVICES |

## CPV Codes

### Divisions

- 72 - IT services: consulting, software development, Internet and support

### Codes

- 72212730 - Security software development services
- 72253000 - Helpdesk and support services
- 72514000 - Computer facilities management services
- 72600000 - Computer support and consultancy services
- 72700000 - Computer network services

## Release History

- 27 Feb 2026 at 17:08 - Award - UK7 - Contract Details Notice - https://www.find-tender.service.gov.uk/Notice/018158-2026
- 11 Feb 2026 at 14:57 - Award - UK6 - Contract Award Notice - https://www.find-tender.service.gov.uk/Notice/012497-2026
- 15 Jul 2025 at 13:08 - TenderUpdate - UK4 - Tender Notice - https://www.find-tender.service.gov.uk/Notice/040028-2025
- 27 Jun 2025 at 10:40 - Tender - UK4 - Tender Notice - https://www.find-tender.service.gov.uk/Notice/035703-2025
- 23 May 2025 at 08:41 - PlanningUpdate - UK2 - Preliminary Market Engagement Notice - https://www.find-tender.service.gov.uk/Notice/025586-2025
- 23 May 2025 at 08:33 - PlanningUpdate - UK2 - Preliminary Market Engagement Notice - https://www.find-tender.service.gov.uk/Notice/025568-2025
- 19 May 2025 at 13:22 - Planning - UK2 - Preliminary Market Engagement Notice - https://www.find-tender.service.gov.uk/Notice/022674-2025

## Documents

- https://www.find-tender.service.gov.uk/Notice/018158-2026
  27th February 2026 - Contract details notice on Find a Tender
- https://www.find-tender.service.gov.uk/Notice/012497-2026
  11th February 2026 - Contract award notice on Find a Tender
- https://www.find-tender.service.gov.uk/Notice/040028-2025
  15th July 2025 - Tender notice on Find a Tender
- https://www.find-tender.service.gov.uk/Notice/035703-2025
  27th June 2025 - Tender notice on Find a Tender
- https://www.find-tender.service.gov.uk/Notice/025586-2025
  23rd May 2025 - Preliminary market engagement notice on Find a Tender
- https://www.find-tender.service.gov.uk/Notice/025568-2025
  23rd May 2025 - Preliminary market engagement notice on Find a Tender
- https://www.find-tender.service.gov.uk/Notice/022674-2025
  19th May 2025 - Preliminary market engagement notice on Find a Tender
- https://www.find-tender.service.gov.uk/Notice/Attachment/A-2556
- https://www.find-tender.service.gov.uk/Notice/Attachment/A-2563
- https://www.find-tender.service.gov.uk/Notice/Attachment/A-2564

## Notice URLs

- http://www.pharmacyregulation.org
- https://www.delta-esourcing.com/
- https://www.delta-esourcing.com/Stage1(ConditionofParticipation)commenceswiththeissuingofaTenderNoticepublishedontheCentralDigitalPlatform.ThefullprocurementopportunitydocumentswillbeavailableonourDeltaeSourcingportal(-https://www.delta-esourcing.com/)usingtheaccesscodeVEXQSU9344
- https://www.exceeding.co.uk/
- https://www.find-tender.service.gov.uk/Notice/025586-2025?origin=Dashboard
- https://www.legislation.gov.uk/ukpga/2023/54/contents
- https://www.oneadvanced.com/

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-h6vhtk-051709. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-h6vhtk-051709.json.