---
title: "Passport (Asset Suite 9) maintenance and support 2026"
ocid: "ocds-h6vhtk-051a29"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-051a29"
markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-051a29.md"
json_url: "https://d3tenders.com/contract/ocds-h6vhtk-051a29.json"
source: "Find A Tender Service"
current_stage: "Award"
buyer: "NUCLEAR RESTORATION SERVICES LIMITED"
published: "2026-03-24"
---

# Passport (Asset Suite 9) maintenance and support 2026

Buyer: NUCLEAR RESTORATION SERVICES LIMITED  
Current stage: Award  
OCID: ocds-h6vhtk-051a29

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## Summary

The procurement contract titled "Passport (Asset Suite 9) maintenance and support 2026" has been awarded to HITACHI ENERGY UK LIMITED by Nuclear Restoration Services Limited, based in Warrington, United Kingdom, operating under the framework of sub-central government. This contract involves the ongoing maintenance and support of the Passport system, which is a works management system crucial for asset compliance and risk management across various Nuclear Restoration Services sites. The process reached the award stage on 24th March 2026, with the contracting period set to commence on 1st January 2026 and continue until 31st December 2030, with an optional extension until the close of 2031. The procurement was a direct award, justified by the technical difficulties that a change in supplier would entail. The contract, valued at £4.4 million, includes hosting, maintenance, minor upgrades, and potential exit costs, ensuring the service is comprehensive yet agile to adapt to evolving asset management technologies.

This agreement offers substantial prospects for large-scale IT service firms, particularly those specialising in consulting, software development, and system support, to leverage their expertise in maintaining such critical infrastructure systems. The focus on maintaining safety, security, and environmental standards positions it as an excellent growth opportunity for businesses aiming to expand their footprint in regulatory compliance and risk management sectors. IT companies adept at managing complex asset lifecycle activities and innovation in Enterprise Asset Management could find significant engagement and expansion potential in such public sector contracts. HITACHI ENERGY UK's involvement underscores the emphasis on maintaining and improving technological integration within the Nuclear Restoration Services infrastructure, providing a benchmark for similar businesses to aspire to.

## Notice

Passport maintenance and support from 2026 Passport is a works management system used to facilitate the delivery and recording of the maintenance schedule activities, ensuring that sites remain compliant with the various regulatory bodies. It is used for work management, inventory management, document and records management and engineering change management including but not limited to: Proactively and sustainably managing assets, ensuring safety, security and environmental compliance is maintained to the relevant standards; Enabling programmes to understand the requirements on assets critical to their programmes, minimising emergent risks; Managing assets in terms of knowledge, performance, risk and expenditure over the lifecycle. The system is used at 8 NRS sites by c. 600 users. The estimated price includes maintenance, hosting, CPI, minor upgrades and exit costs and the term is five years with an option to extend for a 6th year. Terms and conditions of this contract will allow sites to be removed from this contract on a one by one basis as EAM is implemented throughout the business. The transparency notice Contract value is based on the maximum contract extension period therefore it is not a guaranteed value of spend.

### Procurement Information

(a) a change in supplier would result in the contracting authority receiving goods, services or works that are different from, or incompatible with, the existing goods, services or works, and (b) the difference or incompatibility would result in disproportionate technical difficulties in operation or maintenance. There is a live procurement to replace Passport and align the Computerised Maintenance Management Systems (CMMS) across NRS. The Enterprise Asset Management (EAM) project is live in Atamis and details can be found under C17423. Ongoing support to Passport will be required whilst the outcome of the EAM project is awaited and EAM is implemented across all NRS sites. Hitachi Energy is neither an excluded or excludable supplier.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Find A Tender Service |
| Latest notice | https://www.find-tender.service.gov.uk/Notice/027048-2026 |
| Notice type | UK7 - Contract Details Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Direct |
| Procurement method details | Direct award |
| Tender suitability | Not specified |
| Awardee scale | Large |
| All stages | Planning, Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 24 Mar 2026 |
| Submission deadline | Not specified |
| Future notice date | 31 Aug 2025 |
| Award date | 13 Nov 2025 |
| Contract period | 1 Jan 2026 - 31 Dec 2030 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £4,600,000 |
| Lots value | Not specified |
| Awards value | £4,400,000 |
| Contracts value | £4,400,000 |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Complete |
| Awards status | Active |
| Contracts status | Active |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | NUCLEAR RESTORATION SERVICES LIMITED |
| Additional buyers | NUCLEAR RESTORATION SERVICES LTD |
| Locality | WARRINGTON |
| Post town | Warrington |
| Postcode | WA3 6GR |
| Country | England |
| ITL 1 | TLD North West (England) |
| ITL 2 | TLD6 Cheshire |
| ITL 3 | TLD61 Warrington |
| Local authority | Warrington |
| Electoral ward | Birchwood |
| Westminster constituency | Warrington North |
| Delivery location | Not specified |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | HITACHI ENERGY |

## CPV Codes

### Divisions

- 72 - IT services: consulting, software development, Internet and support

### Codes

- 72000000 - IT services: consulting, software development, Internet and support

## Release History

- 24 Mar 2026 at 17:09 - Award - UK7 - Contract Details Notice - https://www.find-tender.service.gov.uk/Notice/027048-2026
- 19 Nov 2025 at 16:49 - Award - UK6 - Contract Award Notice - https://www.find-tender.service.gov.uk/Notice/075408-2025
- 13 Nov 2025 at 15:49 - Award - UK5 - Transparency Notice - https://www.find-tender.service.gov.uk/Notice/073665-2025
- 21 May 2025 at 10:17 - Planning - UK1 - Pipeline Notice - https://www.find-tender.service.gov.uk/Notice/023704-2025

## Documents

- https://www.find-tender.service.gov.uk/Notice/027048-2026
  24th March 2026 - Contract details notice on Find a Tender
- https://www.find-tender.service.gov.uk/Notice/075408-2025
  19th November 2025 - Contract award notice on Find a Tender
- https://www.find-tender.service.gov.uk/Notice/073665-2025
  13th November 2025 - Transparency notice on Find a Tender
- https://www.find-tender.service.gov.uk/Notice/023704-2025
  21st May 2025 - Pipeline notice on Find a Tender
- https://www.find-tender.service.gov.uk/Notice/Attachment/A-13855
  Redacted Contract Main Agreement
- https://www.find-tender.service.gov.uk/Notice/Attachment/A-13856
  Redacted Contract NRS App 3.1 Order Form
- https://www.find-tender.service.gov.uk/Notice/Attachment/A-13857
  Redacted Contract App 1.1 Master Contract
- https://www.find-tender.service.gov.uk/Notice/Attachment/A-13858
  Redacted Contract App 2 Additional Clauses
- https://www.find-tender.service.gov.uk/Notice/Attachment/A-13859
  Redacted Contract App 1.2 Managed Services
- https://www.find-tender.service.gov.uk/Notice/Attachment/A-13860
  Redacted Contract 3.3b Schedule
- https://www.find-tender.service.gov.uk/Notice/Attachment/A-13861
  Redacted Contract Exit Managment

## Notice URLs

- https://www.gov.uk/government/organisations/nuclear-restoration-services
- https://www.hitachienergy.com/uk-ie/en
- https://www.legislation.gov.uk/ukpga/2023/54/contents

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-h6vhtk-051a29. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-h6vhtk-051a29.json.