--- title: "Future Debt Solution - Purchase and development of Debt Management System" ocid: "ocds-h6vhtk-051b28" canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-051b28" markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-051b28.md" json_url: "https://d3tenders.com/contract/ocds-h6vhtk-051b28.json" source: "Find A Tender Service" current_stage: "Planning" buyer: "DEPARTMENT FOR WORK & PENSIONS" published: "2025-06-03" --- # Future Debt Solution - Purchase and development of Debt Management System Buyer: DEPARTMENT FOR WORK & PENSIONS Current stage: Planning OCID: ocds-h6vhtk-051b28 [View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-h6vhtk-051b28) [Download OCDS JSON](https://d3tenders.com/contract/ocds-h6vhtk-051b28.json) ## Summary The Department for Work & Pensions (DWP), a central government authority in the United Kingdom, is planning the procurement of a new debt management system titled "Future Debt Solution - Purchase and Development of Debt Management System." This initiative is categorised under "Other community, social, and personal services" and encompasses the integration of a SaaS platform to enhance debt recovery operations. The procurement process is in the planning stage, with an open procurement method anticipated. The contract is projected to commence on 29th April 2026 and could last up to 10 years, inclusive of possible extensions, with a projected value between £20 million and £40 million. The project aims to establish a flexible, scalable, and UK-hosted solution to meet DWP’s functional and non-functional requirements, ensuring a user-friendly and innovative framework. The future notice for this procurement is expected to be released by 14th August 2025. This tender presents significant opportunities for businesses specialising in software as a service (SaaS) solutions, particularly those capable of delivering comprehensive debt management systems. Companies with proficiencies in design, configuration, data migration, and system maintenance are well-suited to compete for this project. SMEs and VCSEs are noted as suitable contenders, suggesting an inclusive bidding process aimed at fostering diverse participation. Successful bidders will have the chance not only to contribute to a high-profile government project but also to secure substantial long-term business growth through engagement with a major public sector client. ## Notice Purchase and Development Debt Management System to meet DWP requirements using a current off the shelf platform to manage the recovery of debt and other monies owed to the Government. The work will include the Design, Configuration, Testing, support to Migration from the existing platform and Post Go Live Support. The Scope of the Service is to include: SaaS Debt management solution to meet DWP functional and non-functional requirements -User friendly modern debt collection and management capabilities -Flexible and business user configurable -Hosted in the UK with 99.9% Availability -Scalable to meet projected growth in accounts and users -Innovative future roadmap Implementation of a SaaS debt management solution -Design and configuration -Integration to DWP architecture -Migration of data from current solution -Testing and assurance -Training and knowledge transfer -Supplier project management BAU support for a SaaS debt management solution -Service desk -System maintenance -Performance monitoring -Change management support The value range of the procurement is estimated to be between PS20m and PS40m excluding VAT Maximum Contract Term of 10 Years including any optional extensions ## Key Details | Field | Value | | --- | --- | | Publication source | Find A Tender Service | | Latest notice | https://www.find-tender.service.gov.uk/Notice/029463-2025 | | Notice type | UK1 - Pipeline Notice | | Procurement type | Standard | | Procurement category | Services | | Procurement method | Open | | Procurement method details | Open procedure | | Tender suitability | SME, VCSE | | Awardee scale | Not specified | | All stages | Planning | ## Dates | Field | Value | | --- | --- | | Publication date | 3 Jun 2025 | | Submission deadline | Not specified | | Future notice date | 14 Aug 2025 | | Award date | Not specified | | Contract period | 28 Apr 2026 - 28 Apr 2034 | | Recurrence | Not specified | ## Values | Field | Value | | --- | --- | | Tender value | £40,000,000 | | Lots value | Not specified | | Awards value | Not specified | | Contracts value | Not specified | ## Status | Field | Value | | --- | --- | | Tender status | Planned | | Lots status | Planned | | Awards status | Not specified | | Contracts status | Not specified | ## Buyer | Field | Value | | --- | --- | | Main buyer | DEPARTMENT FOR WORK & PENSIONS | | Locality | LONDON | | Post town | South West London | | Postcode | SW1H 9NA | | Country | England | | ITL 1 | TLI London | | ITL 2 | TLI3 Inner London - West | | ITL 3 | TLI35 Westminster and City of London | | Local authority | Westminster | | Electoral ward | St James's | | Westminster constituency | Cities of London and Westminster | | Delivery location | Not specified | ## CPV Codes ### Divisions - 98 - Other community, social and personal services ### Codes - 98000000 - Other community, social and personal services ## Release History - 3 Jun 2025 at 11:12 - PlanningUpdate - UK1 - Pipeline Notice - https://www.find-tender.service.gov.uk/Notice/029463-2025 - 3 Jun 2025 at 11:05 - PlanningUpdate - UK1 - Pipeline Notice - https://www.find-tender.service.gov.uk/Notice/029459-2025 - 2 Jun 2025 at 12:13 - PlanningUpdate - UK1 - Pipeline Notice - https://www.find-tender.service.gov.uk/Notice/029140-2025 - 21 May 2025 at 13:47 - Planning - UK1 - Pipeline Notice - https://www.find-tender.service.gov.uk/Notice/024036-2025 ## Documents - https://www.find-tender.service.gov.uk/Notice/029463-2025 3rd June 2025 - Pipeline notice on Find a Tender - https://www.find-tender.service.gov.uk/Notice/029459-2025 3rd June 2025 - Pipeline notice on Find a Tender - https://www.find-tender.service.gov.uk/Notice/029140-2025 2nd June 2025 - Pipeline notice on Find a Tender - https://www.find-tender.service.gov.uk/Notice/024036-2025 21st May 2025 - Pipeline notice on Find a Tender ## Notice URLs - https://www.legislation.gov.uk/ukpga/2023/54/contents ## Provenance This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-h6vhtk-051b28. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-h6vhtk-051b28.json.