---
title: "Managed service for the hosting of the CX System"
ocid: "ocds-h6vhtk-051b9a"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-051b9a"
markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-051b9a.md"
json_url: "https://d3tenders.com/contract/ocds-h6vhtk-051b9a.json"
source: "Find A Tender Service"
current_stage: "Award"
buyer: "MIDDLESBROUGH COUNCIL"
published: "2025-05-21"
---

# Managed service for the hosting of the CX System

Buyer: MIDDLESBROUGH COUNCIL  
Current stage: Award  
OCID: ocds-h6vhtk-051b9a

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[Download OCDS JSON](https://d3tenders.com/contract/ocds-h6vhtk-051b9a.json)

## Summary

Middlesbrough Council has completed the procurement process for a managed service centred on the hosting of the CX System, classified under IT services, including consulting, software development, Internet, and support. The procurement was conducted through a limited method, specifically as an award procedure without prior publication of a call for competition, via the CCS RM6259 Lot 3 framework. Civica UK Limited is the awarded supplier, with the contract valued at £369,214, signed on 3 April 2025. The process took place in the UKC12 region, focusing on regional general public services.

This tender presents a substantial opportunity for businesses specialising in IT services, particularly those adept at providing comprehensive managed hosting solutions and related support services. Companies in sectors such as software development, Internet services, and consultancy with the ability to offer specialised and efficient hosting services can grow their business by tapping into public sector contracts, exemplified by Middlesbrough Council's requirements. While Civica UK Limited was successful with its bid, analogous enterprises in similar capacities should observe this process as a strategic reference to enhance their offerings in public procurement engagements.

## Notice

Civica shall provide a managed service for the hosting of Cx system including other support services

### Lot Information

Lot 1

Civica shall provide a managed service for the hosting of Cx system including other support services

### Procurement Information

Direct Award via CCS RM6259 Lot 3 framework

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Find A Tender Service |
| Latest notice | https://www.find-tender.service.gov.uk/Notice/024166-2025 |
| Notice type | Award Notice |
| Procurement type | Framework |
| Procurement category | Services |
| Procurement method | Limited |
| Procurement method details | Award procedure without prior publication of a call for competition |
| Tender suitability | Not specified |
| Awardee scale | SME |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 21 May 2025 |
| Submission deadline | Not specified |
| Future notice date | Not specified |
| Award date | 2 Apr 2025 |
| Contract period | Not specified |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | Not specified |
| Lots value | Not specified |
| Awards value | Not specified |
| Contracts value | £369,214 |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Cancelled |
| Awards status | Active |
| Contracts status | Active |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | MIDDLESBROUGH COUNCIL |
| Locality | MIDDLESBROUGH |
| Post town | Cleveland |
| Postcode | TS1 9FT |
| Country | England |
| ITL 1 | TLC North East (England) |
| ITL 2 | TLC3 Tees Valley |
| ITL 3 | TLC32 South Teesside |
| Local authority | Middlesbrough |
| Electoral ward | Newport |
| Westminster constituency | Middlesbrough and Thornaby East |
| Delivery location | TLC12 South Teesside |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | CIVICA |

## CPV Codes

### Divisions

- 72 - IT services: consulting, software development, Internet and support

### Codes

- 72000000 - IT services: consulting, software development, Internet and support

## Release History

- 21 May 2025 at 14:50 - Award - Award Notice - https://www.find-tender.service.gov.uk/Notice/024166-2025

## Notice URLs

- http://www.middlesbrough.gov.uk

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-h6vhtk-051b9a. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-h6vhtk-051b9a.json.