---
title: "Depression and Wellbeing Calls (Contract Award)"
ocid: "ocds-h6vhtk-051c5e"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-051c5e"
markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-051c5e.md"
json_url: "https://d3tenders.com/contract/ocds-h6vhtk-051c5e.json"
source: "Find A Tender Service"
current_stage: "Award"
buyer: "NHS MID AND SOUTH ESSEX INTEGRATED CARE BOARD"
published: "2025-06-04"
---

# Depression and Wellbeing Calls (Contract Award)

Buyer: NHS MID AND SOUTH ESSEX INTEGRATED CARE BOARD  
Current stage: Award  
OCID: ocds-h6vhtk-051c5e

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## Summary

NHS Mid and South Essex Integrated Care Board has concluded the procurement process under the Provider Selection Regime DAP C for Community Health Services. The contract titled "Depression and Wellbeing Calls," valued at £131,163, was awarded to Trust Links Limited after observing the standstill period from 22nd May 2025 to 3rd June 2025. This procurement falls under the services category and involves direct award process C to ensure continuity of care for the vulnerable patient population in the Mid and South Essex region. The contract term spans from 1st April 2025 to 30th September 2025.

This contract offers significant opportunities for businesses specialising in community health services, particularly those with expertise in mental health interventions. It exemplifies a procurement method that supports the seamless transition of service provision, ensuring quality and efficiency. Enterprises adept at delivering integrated, collaborative solutions and enhancing service sustainability would be well-positioned to benefit from similar future opportunities, as the healthcare sector increasingly values these qualities. The process highlights the importance of maintaining performance standards and meeting service specifications, a valuable insight for SMEs looking to enter or expand in this industry.

## Notice

This notice is intended to communicate that NHS Mid and South Essex ICB (herein referred to as the 'Authority') has awarded a contract to an existing provider, under the Provider Selection Regime DAP C process, following the publication of the 'Intention to Award Notice' (Notice Number: 2025/S 000-024400 | Notice Reference: 2025-043357) on the 21st May 2025. The Authority has observed the standstill period from the 22nd May 2025 until the 03rd June 2025 and did not receive representation from the market. The Authority is publishing this Corrigendum notice to conclude this process and formally award for the provision of Depression & Wellbeing Calls to the provider Trust Links. The duration is for a 6 month term from 1st April 2025 to 30th September 2025. The total aggregate value of the contract value over the term is PS131,163.00.

### Lot Information

Lot 1

This notice is intended to communicate that NHS Mid and South Essex ICB (herein referred to as the 'Authority') intends to award a contract to an existing provider, under the Provider Selection Regime DAP C process, to provide for continuity of service and safety of service users. The Depression & Wellbeing Calls support services users in Mid and South Essex as part of the mental health intervention services to ensure the continued, effective and safe service provision for vulnerable patient population. The existing provider is satisfying the original contract and will likely satisfy the proposed contract to a sufficient standard. The proposed contracting arrangements are not changing considerably and this short term contract is proposed to ensure continued and safe service provision whilst the Authority undertakes a competitive procurement approach for a new service, that will supersede the existing contract arrangements. The short term contract is for a 6 month term from 1st April 2025 to 30th September 2025. The total contract value over the term is PS131,163.00 The Contracting Authority is intending to award the contract to an existing provider following a direct award process C. The existing provider is satisfying the requirements of the original contract. The provider has been assessed against the criteria specified for this DAP C process, and the supplier meets the requirements specified, and it is expected that they will satisfy the requirements of the new contract. The incumbent provider is currently meeting contractual requirements in line with the service specification. The 5 criteria were weighted equally at 20%, as all were deemed to be equally important for this service. Key criteria was specified and assessed against each criteria based on current service delivery model and performance.

### Procurement Information

'This is a Provider Selection Regime (PSR) intention to award notice. The awarding of this contract is subject to the Health Care Services (Provider Selection Regime) Regulations 2023. For the avoidance of doubt, the provisions of the Public Contracts Regulations 2015 do not apply to this award. The publication of this notice marks the start of the standstill period. Representations by providers must be made to the relevant authority by 03rd June 2025. This contract has not yet formally been awarded; this notice serves as an intention to award under the PSR'.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Find A Tender Service |
| Latest notice | https://www.find-tender.service.gov.uk/Notice/029692-2025 |
| Notice type | Tender Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Limited |
| Procurement method details | Award procedure without prior publication of a call for competition |
| Tender suitability | Not specified |
| Awardee scale | SME |
| All stages | Tender, Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 4 Jun 2025 |
| Submission deadline | Not specified |
| Future notice date | Not specified |
| Award date | 31 Mar 2025 |
| Contract period | Not specified |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | Not specified |
| Lots value | Not specified |
| Awards value | Not specified |
| Contracts value | £31,163 |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Cancelled |
| Awards status | Active |
| Contracts status | Active |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | NHS MID AND SOUTH ESSEX INTEGRATED CARE BOARD |
| Locality | BASILDON |
| Post town | Southend-on-Sea |
| Postcode | SS14 3HG |
| Country | England |
| ITL 1 | TLH East (England) |
| ITL 2 | TLH3 Essex |
| ITL 3 | TLH37 Essex Thames Gateway |
| Local authority | Basildon |
| Electoral ward | Fryerns |
| Westminster constituency | Basildon and Billericay |
| Delivery location | TLH3 Essex |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | TRUST LINKS |

## CPV Codes

### Divisions

- 85 - Health and social work services

### Codes

- 85323000 - Community health services

## Release History

- 4 Jun 2025 at 07:52 - TenderUpdate - Tender Notice - https://www.find-tender.service.gov.uk/Notice/029692-2025
- 21 May 2025 at 19:45 - Award - Award Notice - https://www.find-tender.service.gov.uk/Notice/024400-2025

## Notice URLs

- https://www.midandsouthessex.ics.nhs.uk

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-h6vhtk-051c5e. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-h6vhtk-051c5e.json.