---
title: "Cloud Infrastructure and call centre software services"
ocid: "ocds-h6vhtk-051cbf"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-051cbf"
markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-051cbf.md"
json_url: "https://d3tenders.com/contract/ocds-h6vhtk-051cbf.json"
source: "Find A Tender Service"
current_stage: "Planning"
buyer: "FLAGSHIP HOUSING LIMITED"
published: "2025-05-22"
---

# Cloud Infrastructure and call centre software services

Buyer: FLAGSHIP HOUSING LIMITED  
Current stage: Planning  
OCID: ocds-h6vhtk-051cbf

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-h6vhtk-051cbf)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-h6vhtk-051cbf.json)

## Summary

The contracting process initiated by Flagship Housing Limited involves procuring cloud infrastructure and call centre software services, focusing on IT services including consulting, software development, internet, and support. As a public authority entity, Flagship Housing Limited is planning this procurement under the public authority - sub-central government classification. The tender, valued at £4,000,000 gross, is planned to commence on 16th November 2025 and is set to last until 15th November 2028, with the possibility of renewal. Located in Norwich, UK, the main procurement category is services and pertains to operations across the Bromford Flagship area. Essential dates include the future notice date on 30th July 2025, indicating the progression to the tender stage is forthcoming.

This tender presents a valuable opportunity for companies specialising in IT services, particularly those with capabilities in cloud infrastructure and telephony solutions, to engage with a significant public authority client. With the substantial contract value and potential for extension, businesses focusing on software consultation, development, and support are well-positioned to benefit from this procurement. This opportunity is ideal for firms aiming to expand their market presence within public sector contracts and leverage their expertise to support and enhance cloud and telephony infrastructures for a well-established housing group.

## Notice

Cloud Infrastructure Solution and call centre telephony software services. Note the estimated value indicated is for the initial envisaged three year contract term and includes for services across the whole of Bromford Flagship operations. To view this notice, please click here: https://www.delta-esourcing.com/delta/viewNotice.html?noticeId=950389645

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Find A Tender Service |
| Latest notice | https://www.find-tender.service.gov.uk/Notice/024519-2025 |
| Notice type | UK1 - Pipeline Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Not Specified |
| Procurement method details | Not specified |
| Tender suitability | Not specified |
| Awardee scale | Not specified |
| All stages | Planning |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 22 May 2025 |
| Submission deadline | Not specified |
| Future notice date | 30 Jul 2025 |
| Award date | Not specified |
| Contract period | 16 Nov 2025 - 15 Nov 2028 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £3,333,333 |
| Lots value | Not specified |
| Awards value | Not specified |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Planned |
| Lots status | Planned |
| Awards status | Not specified |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | FLAGSHIP HOUSING LIMITED |
| Locality | NORWICH |
| Post town | Norwich |
| Postcode | NR1 1PD |
| Country | England |
| ITL 1 | TLH East (England) |
| ITL 2 | TLH5 Norfolk |
| ITL 3 | TLH51 Norwich and East Norfolk |
| Local authority | Norwich |
| Electoral ward | Thorpe Hamlet |
| Westminster constituency | Norwich South |
| Delivery location | Not specified |

## CPV Codes

### Divisions

- 72 - IT services: consulting, software development, Internet and support

### Codes

- 72000000 - IT services: consulting, software development, Internet and support

## Release History

- 22 May 2025 at 09:05 - Planning - UK1 - Pipeline Notice - https://www.find-tender.service.gov.uk/Notice/024519-2025

## Documents

- https://www.find-tender.service.gov.uk/Notice/024519-2025
  22nd May 2025 - Pipeline notice on Find a Tender

## Notice URLs

- https://www.delta-esourcing.com/delta/viewNotice.html?noticeId=950389645
- https://www.legislation.gov.uk/ukpga/2023/54/contents

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-h6vhtk-051cbf. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-h6vhtk-051cbf.json.