---
title: "Patient Healthcare Communications and Related IT Services Framework"
ocid: "ocds-h6vhtk-051d1b"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-051d1b"
markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-051d1b.md"
json_url: "https://d3tenders.com/contract/ocds-h6vhtk-051d1b.json"
source: "Find A Tender Service"
current_stage: "Planning"
buyer: "SURREY & BOARDERS PARTNERSHIP NHS ON BEHALF OF NHS COMMERCIAL SOLUTIONS"
published: "2025-08-01"
---

# Patient Healthcare Communications and Related IT Services Framework

Buyer: SURREY & BOARDERS PARTNERSHIP NHS ON BEHALF OF NHS COMMERCIAL SOLUTIONS  
Current stage: Planning  
OCID: ocds-h6vhtk-051d1b

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[Download OCDS JSON](https://d3tenders.com/contract/ocds-h6vhtk-051d1b.json)

## Summary

Surrey & Borders Partnership NHS, acting on behalf of NHS Commercial Solutions, is orchestrating a preliminary market engagement exercise concerning a potential procurement initiative for the Patient Healthcare Communications and Related IT Services Framework. The planning stage of this procurement process began with a notice published on 1st August 2025. The key industry categories involved are postal and telecommunications services, IT services, and health and safety services, among others. The procurement process is open for participation from suppliers in the United Kingdom, with a preliminary engagement deadline set for 8th August 2025. The formal tendering stage is expected to commence after a market evaluation period, with a future notice projected for 1st October 2025.

This procurement opportunity offers significant potential for business growth, especially for small and medium-sized enterprises (SMEs) due to its suitability criteria and scope for participation in multiple framework lots. Businesses specializing in telecommunication systems, software development, IT consulting, healthcare services, and digital communication systems are particularly well-suited to compete. The framework agreement, valued at a gross amount of £1.68 billion, envisages a robust involvement of innovative solutions, particularly in digital transformation as endorsed by the NHS’s long-term plan. With contracts spanning an initial two-year period and potential extensions up to a total of eight years, this initiative offers commercial entities the chance to cultivate enduring partnerships and develop sector-specific technologies.

## Notice

NHS Commercial Solutions is seeking to engage with the market ahead of a potential procurement exercise for Patient Healthcare Communications and Related IT Services. We are inviting suppliers to participate in a Preliminary Market Engagement exercise via the Atamis procurement portal ( https://atamis-1928.my.site.com/) to help shape our requirements and assess market interest. This is not a call for competition and is being conducted without prejudice to any future procurement process. Please note this engagement is only for information and is not to be scored. The questions are categorised as below: Section 1: Supplier Information Section 2: Lot Interest and Capability Section 3: Technical Capability & Innovation Section 4: Commercial & Framework Design Section 5: General Feedback

### Planning Information

NHS Commercial Solutions is seeking to engage with the market ahead of a potential procurement exercise for Patient Healthcare Communications and Related IT Services.
We are inviting suppliers to participate in a Preliminary Market Engagement exercise via the Atamis procurement portal ( https://atamis-1928.my.site.com/) to help shape our requirements and assess market interest. This is not a call for competition and is being conducted without prejudice to any future procurement process. Please note this engagement is only for information and is not to be scored.
The questions are categorised as below:
Section 1: Supplier Information
Section 2: Lot Interest and Capability
Section 3: Technical Capability & Innovation
Section 4: Commercial & Framework Design
Section 5: General Feedback

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Find A Tender Service |
| Latest notice | https://www.find-tender.service.gov.uk/Notice/045233-2025 |
| Notice type | UK2 - Preliminary Market Engagement Notice |
| Procurement type | Framework |
| Procurement category | Services |
| Procurement method | Not Specified |
| Procurement method details | Not specified |
| Tender suitability | SME |
| Awardee scale | Not specified |
| All stages | Planning |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 1 Aug 2025 |
| Submission deadline | Not specified |
| Future notice date | 1 Oct 2025 |
| Award date | Not specified |
| Contract period | 2 Dec 2025 - 1 Dec 2027 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £1,400,000,000 |
| Lots value | Not specified |
| Awards value | Not specified |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Planned |
| Lots status | Planned |
| Awards status | Not specified |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | SURREY & BOARDERS PARTNERSHIP NHS ON BEHALF OF NHS COMMERCIAL SOLUTIONS |
| Locality | DORKING |
| Post town | Redhill |
| Postcode | RH4 1XA |
| Country | England |
| ITL 1 | TLJ South East (England) |
| ITL 2 | TLJ2 Surrey, East and West Sussex |
| ITL 3 | TLJ26 East Surrey |
| Local authority | Mole Valley |
| Electoral ward | Dorking North |
| Westminster constituency | Dorking and Horley |
| Delivery location | TLC North East (England), TLD North West (England), TLG West Midlands (England), TLH East (England), TLJ South East (England), TLK South West (England), TLL Wales, TLL1 West Wales and The Valleys, TLL14 South West Wales, TLL2 East Wales, TLM Scotland, TLM5 North Eastern Scotland, TLM7 Eastern Scotland, TLM8 West Central Scotland, TLM9 Southern Scotland, TLM91 Scottish Borders, TLN Northern Ireland, TLN0 Northern Ireland |

## CPV Codes

### Divisions

- 30 - Office and computing machinery, equipment and supplies except furniture and software packages
- 31 - Electrical machinery, apparatus, equipment and consumables; lighting
- 32 - Radio, television, communication, telecommunication and related equipment
- 35 - Security, fire-fighting, police and defence equipment
- 48 - Software package and information systems
- 64 - Postal and telecommunications services
- 71 - Architectural, construction, engineering and inspection services
- 72 - IT services: consulting, software development, Internet and support
- 79 - Business services: law, marketing, consulting, recruitment, printing and security
- 85 - Health and social work services

### Codes

- 30192400 - Reprographic supplies
- 30200000 - Computer equipment and supplies
- 30231300 - Display screens
- 31682230 - Graphic display panels
- 32000000 - Radio, television, communication, telecommunication and related equipment
- 32232000 - Video-conferencing equipment
- 32510000 - Wireless telecommunications system
- 35113000 - Safety equipment
- 35120000 - Surveillance and security systems and devices
- 48000000 - Software package and information systems
- 48481000 - Sales or marketing software package
- 48512000 - Interactive voice response software package
- 48515000 - Video conferencing software package
- 48983000 - Development software package
- 64000000 - Postal and telecommunications services
- 64200000 - Telecommunications services
- 64210000 - Telephone and data transmission services
- 64216100 - Electronic message services
- 64216120 - Electronic mail services
- 71317200 - Health and safety services
- 71317210 - Health and safety consultancy services
- 72000000 - IT services: consulting, software development, Internet and support
- 72212515 - Video conferencing software development services
- 72230000 - Custom software development services
- 72261000 - Software support services
- 72262000 - Software development services
- 72300000 - Data services
- 72400000 - Internet services
- 79340000 - Advertising and marketing services
- 79512000 - Call centre
- 79710000 - Security services
- 85000000 - Health and social work services

## Release History

- 1 Aug 2025 at 12:34 - PlanningUpdate - UK2 - Preliminary Market Engagement Notice - https://www.find-tender.service.gov.uk/Notice/045233-2025
- 31 Jul 2025 at 13:34 - Planning - UK2 - Preliminary Market Engagement Notice - https://www.find-tender.service.gov.uk/Notice/044802-2025

## Documents

- https://www.find-tender.service.gov.uk/Notice/045233-2025
  1st August 2025 - Preliminary market engagement notice on Find a Tender
- https://www.find-tender.service.gov.uk/Notice/044802-2025
  31st July 2025 - Preliminary market engagement notice on Find a Tender

## Notice URLs

- https://atamis-1928.my.site.com/
- https://www.commercialsolutions-sec.nhs.uk/
- https://www.legislation.gov.uk/ukpga/2023/54/contents

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-h6vhtk-051d1b. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-h6vhtk-051d1b.json.