---
title: "Primary Care Support Services"
ocid: "ocds-h6vhtk-051d21"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-051d21"
markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-051d21.md"
json_url: "https://d3tenders.com/contract/ocds-h6vhtk-051d21.json"
source: "Find A Tender Service"
current_stage: "Planning"
buyer: "NHS ENGLAND, LEEDS"
published: "2025-05-22"
---

# Primary Care Support Services

Buyer: NHS ENGLAND, LEEDS  
Current stage: Planning  
OCID: ocds-h6vhtk-051d21

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## Summary

NHS England, based in Leeds, is undertaking preliminary market engagement to procure Primary Care Support Services, specifically focusing on Administration Services. This initiative, classified under administrative healthcare and related services, aims to streamline primary care delivery across England, including payment, registration, and medical records administration. The procurement process is currently in the planning stage, with key activities and engagement details scheduled on May 22, 2025. Interested suppliers are invited to participate in an online webinar on June 3, 2025, with registration closing by noon on June 2, 2025. The tender provides opportunities for businesses that can deliver administrative and back-office functions to establish a long-term working relationship.

This procurement offers a promising avenue for business growth, particularly for small and medium-sized enterprises (SMEs) skilled in administrative healthcare services and related IT solutions. The tender spans crucial industry categories such as healthcare administration, pension services, and accounting, with a projected contract value of £350 million. Given the comprehensive nature of these support services, businesses that excel in efficient service delivery and can adapt to the evolving needs of primary care contractors, like GPs and pharmacists, will find this opportunity advantageous. The contract period is set to begin in September 2026 and extends up to August 2036, offering sustained business engagement for successfully competing suppliers.

## Notice

NHS England are conducting pre-market engagement for Primary Care Support Services: Administration Services The Procurement Act 2023 allows market testing and supports contracting authorities and the market to prepare for upcoming procurements. NHS England aims to ensure more effective and efficient procurement processes and intends to engage early and widely with the market to allow opportunities to shape its requirements. The initial aim of the pre-tender market engagement is to make interested parties aware of upcoming tenders for Primary Care Support Services: * Service one: Administration Services Furthermore, NHS England is keen to use the responses to understand from the market whether there is adequate interest in the proposed procurement activity and whether the market will be in a position to bid for and deliver the specified services. Primary Care Support Services (PCSS) are essential administration services underpinning provision of primary care in England and consists of a range of services to support primary care delivery. The current contract provides a range of administrative and back-office functions supporting primary care contractors (GPs, Pharmacists, Dentists and Opticians) in England. The service lines that the current contract covers are: * Payment Services (GP, Ophthalmic & Pharmacy contractors) * GP Pensions Administration Services * Patient Registration Services * Medical Records Administrations and Movement Services * Medical and Controlled Stationary Supplies Delivery Services * National Performers Lists Administration Services * Pharmacy Market Entry Administration Services

### Planning Information

NHS England are conducting pre-market engagement for Primary Care Support Services: Administration Services Primary Care Support Services (PCSS) are essential administration services underpinning provision of primary care in England and consists of a range of services to support primary care delivery. The current contract provides a range of administrative and back-office functions supporting primary care contractors (GPs, Pharmacists, Dentists and Opticians) in England. The Procurement Act 2023 allows market testing and supports contracting authorities and the market to prepare for upcoming procurements. NHS England will be holding an online webinar on the 03 June 20205 (am) where interested suppliers will gain further insight to the procurement. At this stage, interested suppliers are invited to register their interests for the event by completing the attached webinar registration form and submitting a signed Non-Disclosure Agreement (NDA) provided by NHS England which can be found in the documents section of this project. Registration for the online event will close on the 2nd June 2025 at 12: 00 hours. Please note that NHS England has limited attendees at the event to 3 participants per organisation. Invites to the event will be sent by 17:00 on the 2nd June 2025 to suppliers which have: 1. Successfully registered their interests by completing and returning the webinar registration contact details table in section 7 of Appendix A: Instructions document; and 2. Successfully completed and returned the signed NDA. The NDA and registration must be uploaded and submitted electronically via the Health Family eCommercial Portal by 12:00 hours on 02 June 2025. Request For Information (RFI) documentation and further instructions will be made available to all eligible suppliers after the webinar via the portal. Please see attached documentation for further information.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Find A Tender Service |
| Latest notice | https://www.find-tender.service.gov.uk/Notice/024749-2025 |
| Notice type | UK2 - Preliminary Market Engagement Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Not Specified |
| Procurement method details | Not specified |
| Tender suitability | SME |
| Awardee scale | Not specified |
| All stages | Planning |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 22 May 2025 |
| Submission deadline | Not specified |
| Future notice date | 1 Jan 2026 |
| Award date | Not specified |
| Contract period | 31 Aug 2026 - 31 Aug 2033 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £350,000,000 |
| Lots value | Not specified |
| Awards value | Not specified |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Planned |
| Lots status | Planned |
| Awards status | Not specified |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | NHS ENGLAND, LEEDS |
| Locality | LEEDS |
| Post town | Leeds |
| Postcode | LS1 4AP |
| Country | England |
| ITL 1 | TLE Yorkshire and The Humber |
| ITL 2 | TLE4 West Yorkshire |
| ITL 3 | TLE42 Leeds |
| Local authority | Leeds |
| Electoral ward | Hunslet & Riverside |
| Westminster constituency | Leeds South |
| Delivery location | Not specified |

## CPV Codes

### Divisions

- 66 - Financial and insurance services
- 72 - IT services: consulting, software development, Internet and support
- 75 - Administration, defence and social security services
- 79 - Business services: law, marketing, consulting, recruitment, printing and security
- 85 - Health and social work services

### Codes

- 66520000 - Pension services
- 72212983 - Development software development services
- 75122000 - Administrative healthcare services
- 79210000 - Accounting and auditing services
- 85140000 - Miscellaneous health services

## Release History

- 22 May 2025 at 11:39 - Planning - UK2 - Preliminary Market Engagement Notice - https://www.find-tender.service.gov.uk/Notice/024749-2025
- 22 May 2025 at 10:46 - Planning - UK1 - Pipeline Notice - https://www.find-tender.service.gov.uk/Notice/024645-2025

## Documents

- https://www.find-tender.service.gov.uk/Notice/024749-2025
  22nd May 2025 - Preliminary market engagement notice on Find a Tender
- https://www.find-tender.service.gov.uk/Notice/024645-2025
  22nd May 2025 - Pipeline notice on Find a Tender

## Notice URLs

- https://www.england.nhs.uk//
- https://www.legislation.gov.uk/ukpga/2023/54/contents

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-h6vhtk-051d21. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-h6vhtk-051d21.json.