---
title: "Primary Care Support Services- Medical Records"
ocid: "ocds-h6vhtk-051d26"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-051d26"
markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-051d26.md"
json_url: "https://d3tenders.com/contract/ocds-h6vhtk-051d26.json"
source: "Find A Tender Service"
current_stage: "Planning"
buyer: "NHS ENGLAND"
published: "2026-06-22"
---

# Primary Care Support Services- Medical Records

Buyer: NHS ENGLAND  
Current stage: Planning  
OCID: ocds-h6vhtk-051d26

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[Download OCDS JSON](https://d3tenders.com/contract/ocds-h6vhtk-051d26.json)

## Summary

NHS England is in the planning stage of procuring Primary Care Support Services for Medical Records, focusing on records administration and movement, collection, and archive storage. This procurement is guided by the Procurement Act 2023 and involves pre-market engagement activities, including a Request for Information (RFI) and supplier sessions. Suppliers interested in the project are invited to submit a Non-Disclosure Agreement (NDA) by 6th July 2026. The primary location for this project is the United Kingdom, under the services category, with the tender status currently marked as planned. The procurement process is open for small and medium-sized enterprises (SMEs), with a contract period starting on 1st May 2027, extending through 31st August 2035, with potential renewal options.

This tender represents a significant opportunity for businesses involved in records management, collection agency services, archive services, and document management. The gross value of the procurement is estimated at £232,405,200, making it an attractive prospect for organisations capable of delivering services at scale. Companies already functioning in the document management software and information systems domain can offer innovative solutions aligned with NHS England's objectives, presenting a lucrative chance to establish a long-term relationship with a central government public authority. Given the scope of services required, businesses providing comprehensive primary care support services are particularly well-suited to compete in this tender.

## Notice

NHS England is due to procure a Primary Care Support Service for Medical Records Primary Care Support Services (PCSS) are essential administration services underpinning provision of primary care in England and consists of a range of services to support primary care delivery. The Medical Records service will provide the following service lines: * Records Administrations and Movement Services * Records Collection * Archive Storage

### Planning Information

NHS England is undertaking pre-market engagement in accordance with the Procurement Act 2023, which enables contracting authorities to engage with the market to inform and prepare for upcoming procurements.
At this stage, interested suppliers are invited to register their interest by submitting a signed Non-Disclosure Agreement (NDA), available within the project documents.
Registration will close at 12:00 hours on the 6th July 2026.
The completed NDA must be uploaded and submitted electronically via the Health Family eCommercial System by the stated deadline.
Engagement Approach
Following receipt of a signed NDA, suppliers will be eligible to participate in market engagement activities. These are expected to include:
• A Request for Information (RFI) process
• Potential one-to-one supplier engagement sessions
• A supplier information session, where NHS England will provide further detail on the proposed procurement approach and timelines.
Please note that the sequencing of these activities is still to be confirmed. NHS England will ensure that all suppliers who have signed a NDA are kept informed of all engagement opportunities and relevant updates throughout the process.
RFI documentation and further instructions will be issued to all eligible suppliers following the close of the registration period. Please refer to Appendix A for further details.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Find A Tender Service |
| Latest notice | https://www.find-tender.service.gov.uk/Notice/058672-2026 |
| Notice type | UK2 - Preliminary Market Engagement Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Not Specified |
| Procurement method details | Not specified |
| Tender suitability | SME |
| Awardee scale | Not specified |
| All stages | Planning |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 22 Jun 2026 |
| Submission deadline | Not specified |
| Future notice date | 1 Oct 2026 |
| Award date | Not specified |
| Contract period | 30 Apr 2027 - 31 Aug 2035 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £193,671,000 |
| Lots value | Not specified |
| Awards value | Not specified |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Planned |
| Lots status | Planned |
| Awards status | Not specified |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | NHS ENGLAND |
| Additional buyers | NHS ENGLAND, LEEDS |
| Locality | LONDON |
| Post town | South East London |
| Postcode | SE1 8UG |
| Country | England |
| ITL 1 | TLI London |
| ITL 2 | TLI4 Inner London - East |
| ITL 3 | TLI45 Lambeth |
| Local authority | Lambeth |
| Electoral ward | Waterloo & South Bank |
| Westminster constituency | Vauxhall and Camberwell Green |
| Delivery location | Not specified |

## CPV Codes

### Divisions

- 48 - Software package and information systems
- 63 - Supporting and auxiliary transport services; travel agencies services
- 72 - IT services: consulting, software development, Internet and support
- 79 - Business services: law, marketing, consulting, recruitment, printing and security
- 92 - Recreational, cultural and sporting services

### Codes

- 48000000 - Software package and information systems
- 63121100 - Storage services
- 72512000 - Document management services
- 79940000 - Collection agency services
- 79996100 - Records management
- 92512000 - Archive services

## Release History

- 22 Jun 2026 at 15:38 - Planning - UK2 - Preliminary Market Engagement Notice - https://www.find-tender.service.gov.uk/Notice/058672-2026
- 22 May 2025 at 13:08 - Planning - UK2 - Preliminary Market Engagement Notice - https://www.find-tender.service.gov.uk/Notice/024924-2025
- 22 May 2025 at 10:50 - Planning - UK1 - Pipeline Notice - https://www.find-tender.service.gov.uk/Notice/024652-2025

## Documents

- https://www.find-tender.service.gov.uk/Notice/058672-2026
  22nd June 2026 - Preliminary market engagement notice on Find a Tender
- https://www.find-tender.service.gov.uk/Notice/024924-2025
  22nd May 2025 - Preliminary market engagement notice on Find a Tender
- https://www.find-tender.service.gov.uk/Notice/024652-2025
  22nd May 2025 - Pipeline notice on Find a Tender

## Notice URLs

- https://www.england.nhs.uk/
- https://www.legislation.gov.uk/ukpga/2023/54/contents

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-h6vhtk-051d26. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-h6vhtk-051d26.json.