---
title: "Complete Audiological Products and Services 2027 PME"
ocid: "ocds-h6vhtk-051d2a"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-051d2a"
markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-051d2a.md"
json_url: "https://d3tenders.com/contract/ocds-h6vhtk-051d2a.json"
source: "Find A Tender Service"
current_stage: "Planning"
buyer: "SUPPLY CHAIN COORDINATION LIMITED"
published: "2025-10-01"
---

# Complete Audiological Products and Services 2027 PME

Buyer: SUPPLY CHAIN COORDINATION LIMITED  
Current stage: Planning  
OCID: ocds-h6vhtk-051d2a

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## Summary

SUPPLY CHAIN COORDINATION LIMITED, a sub-central government public authority based in London, is currently in the planning stage of a procurement process for the "Complete Audiological Products and Services 2027 PME" framework. This initiative aims to merge two existing frameworks into a new, comprehensive framework, including products such as hearing aids, batteries, and audiological diagnostics. The procurement, estimated to initially involve £960 million with a gross value of £1.152 billion, will cover goods categories in the medical equipment sector with framework and potential lot-based arrangements. Supplier engagement is actively sought through expressions of interest, with in-person sessions scheduled from October to December 2025. The engagement process is expected to conclude by 31 December 2025, with a formal procurement announcement anticipated around February 2026.

This procurement presents significant opportunities for businesses specialising in audiological products and services to expand their market presence within the UK healthcare sector. Small and medium-sized enterprises (SMEs) and voluntary, community, and social enterprises (VCSEs) are particularly encouraged to participate, given the framework’s suitability provisions. Companies with ISO and CE certifications, a valid Carbon Reduction Plan, and robust cyber security measures are well-positioned to compete. Additionally, businesses that can offer innovative solutions, bulk purchase discounts, or additional value-added services can leverage these attributes to increase their competitiveness in capturing a share of this substantial market opportunity.

## Notice

This framework will combine two current frameworks; 'Hearing Aids, Hearing Aid Batteries, Custom Ear Moulds and Hearing Aid Accessories' and 'Audiological Diagnostics Implantable Devices and Services' into the singular Complete Audiological Products and Services framework, which will include the CPV Classifications outlined below. Certain products within this framework agreement are classified as high-cost tariff excluded devices under the NHS England Specialised Services Devices Programme (SSDP) (formerly known as the High-Cost Tariff-Excluded Devices programme). Trusts who are commissioned to provide specialised services in England are directed to purchase all their SSDP requirements through a national supply route via NHS Supply Chain. Details of the product categories currently within scope of the NHS England Specialised Service Devices Page 6 to 15 Programme (SSDP), can be found using the following link: https://www.england.nhs.uk/commissioning/spec-services/key-docs/medical-devices/ In accordance with the specialised services commissioning policy, NHS Improvement and NHS England will determine which products are classified as excluded from tariff and which are made available under the NHS England Specialised Service Devices Programme (SSDP). Whilst it is anticipated that initial expenditure under any forthcoming procurement will be in the region of 960,000,000 GBP, this is approximate only and the values will be to such level as those purchasing under the framework agreement consider necessary to provide suitable requirements. NHS Supply Chain expects to provide successful suppliers with the opportunity to offer additional savings to customers through the provision of discounted pricing, value added offerings and commitment/bulk buy initiatives. The framework agreement will be between NHS Supply Chain and the awarded supplier(s). Under the framework agreement there will be 2 different methods of supply -- one for non-direct contract products and one for direct contract products. For direct contract products the supplier will be required to report to and pay a direct contract management fee to NHS Supply Chain as detailed in the tender documents. NHS Supply Chain is currently considering the use of lots for this procurement. However, it reserves the right not to as part of any future tender process. Further information in respect of the lot strategy will be set out in the notice for the forthcoming procurement. As part of its pre-tender strategy, NHS Supply Chain would like to engage with suppliers of these products as detailed in Section 6, Engagement Process, below. In order to participate on our tenders please see our key requirements below: *ISO Certification: Tenderers must have ISO 9001: 2015 or BS EN ISO 13485:2016 or Medical Device Single Audit Program (MDAP) accredited by the United Kingdom Accreditation Service (or international equivalent) to cover all segments of the Tenderer's and the product's supply chain. This should include, but not be limited to, sales, manufacturing, storage and distribution ('ISO Certification') Link for acceptable alternatives https://iaf.nu/en/accreditation-bodies/ ('Notified Bodies') *CE Certification and Declaration of Conformity certificates are required where applicable to be presented at submission stage of the tender. *Modern Slavery for Tenderers that have an annual turnover of at least PS36 million must have a link to their modern slavery statement on their website *Modern Slavery Assessment Tool (MSAT) Tenderers must have a score of 41% or above within 12months of the Tender Publication Date via https://supplierregistration.cabinetoffice.gov.uk/ *Evergreen Sustainable Supplier Assessment - Tenderers will need to have completed the assessment and achieved Level 1 within 12months of the Tender Publication Date. Link for instructions and access for this assessment: https://www.england.nhs.uk/nhs-commercial/central-commercial-function-ccf/evergreen/ *Carbon Reduction Plan (CRP): Tenders must have a valid CRP link on their website that meets the requirements of PPN 006 as outlined in the PPN, OR Where Supplier has no website, the CRP is provided in PDF format that meets the requirements of PPN 006 as outlined in the PPN, OR Excused in exceptional circumstances *Cyber Security: If you handle patient or personal data, or provide any IT systems, services, or devices you will be need to have a Cyber Security Essentials Plus Certificate. *Additional information- https://www.supplychain.nhs.uk/suppliers/useful-information

### Planning Information

We are seeking to engage with interested suppliers who can supply the Goods and Services detailed in the procurement description. Suppliers can express interest in the opportunity using the following: 
PORTAL ACCESS 
-Login with URL : https://nhssupplychain.app.jaggaer.com/web/login.html 
-Click on "SQs Open to All Suppliers" and search for the title of the procurement: SQ_625 - Complete Audiological Products and Services 
EXPRESSION OF INTEREST- Click on the 'Response Form' tab. 
-Answer the question in the Qualification Envelope at 1.1.1-Click 'submit response. 
On receipt of an Expression of Interest (EOI), the Authority will issue the Supplier with a Request for Information (RFI) document, and at a later stage of pre-market engagement, the draft Specification & Product List. The RFI document and any further communication in regards of this PME activity only, will be issued via email from email address caps@supplychain.nhs.uk 
A series of in person drop-in workshops to be held during October and November 2025 at various locations to be confirmed. These meetings will utilise a digital booking system, via a centralised inbox caps@supplychain.nhs.uk 
Face to face supplier engagement meetings between September and November 2025 
Potential for further clarification check ins during November and December 2025 to enable full understanding ahead of the tender document being issued. 
Feedback on specification and product list via a centralised inbox caps@supplychain.nhs.uk from October until December 2025 
Suppliers can, at any point during the engagement period, contact the Authority to discuss the proposed procurement by way of email to caps@supplychain.nhs.uk. All meeting requests must be made and concluded before 16.00 GMT on 31 December 2025. 
There is no guarantee that a formal procurement process will be launched as a result of this early market engagement exercise, nor that any contract(s) will be placed. No remuneration or compensation etc will be paid to organisations who take part in this early market engagement exercise. Suppliers should take part in this process only on the basis that they fully understand and accept this position.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Find A Tender Service |
| Latest notice | https://www.find-tender.service.gov.uk/Notice/061371-2025 |
| Notice type | UK2 - Preliminary Market Engagement Notice |
| Procurement type | Framework |
| Procurement category | Goods |
| Procurement method | Not Specified |
| Procurement method details | Not specified |
| Tender suitability | SME, VCSE |
| Awardee scale | Not specified |
| All stages | Planning |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 1 Oct 2025 |
| Submission deadline | Not specified |
| Future notice date | 11 Feb 2026 |
| Award date | Not specified |
| Contract period | 27 Mar 2027 - 26 Mar 2030 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £960,000,000 |
| Lots value | Not specified |
| Awards value | Not specified |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Planned |
| Lots status | Planned |
| Awards status | Not specified |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | SUPPLY CHAIN COORDINATION LIMITED |
| Locality | LONDON |
| Post town | South East London |
| Postcode | SE1 8UG |
| Country | England |
| ITL 1 | TLI London |
| ITL 2 | TLI4 Inner London - East |
| ITL 3 | TLI45 Lambeth |
| Local authority | Lambeth |
| Electoral ward | Waterloo & South Bank |
| Westminster constituency | Vauxhall and Camberwell Green |
| Delivery location | Not specified |

## CPV Codes

### Divisions

- 31 - Electrical machinery, apparatus, equipment and consumables; lighting
- 32 - Radio, television, communication, telecommunication and related equipment
- 33 - Medical equipments, pharmaceuticals and personal care products
- 85 - Health and social work services

### Codes

- 31420000 - Primary batteries
- 32351300 - Audio equipment accessories
- 33100000 - Medical equipments
- 33121400 - Audiometers
- 33124100 - Diagnostic devices
- 33124130 - Diagnostic supplies
- 33184100 - Surgical implants
- 33185000 - Hearing aids
- 33185100 - Parts and accessories for hearing aids
- 33185200 - Cochlear implant
- 85121240 - ENT or audiologist services

## Release History

- 1 Oct 2025 at 13:23 - Planning - UK2 - Preliminary Market Engagement Notice - https://www.find-tender.service.gov.uk/Notice/061371-2025
- 30 May 2025 at 15:42 - PlanningUpdate - UK1 - Pipeline Notice - https://www.find-tender.service.gov.uk/Notice/028931-2025
- 22 May 2025 at 10:55 - Planning - UK1 - Pipeline Notice - https://www.find-tender.service.gov.uk/Notice/024656-2025

## Documents

- https://www.find-tender.service.gov.uk/Notice/061371-2025
  1st October 2025 - Preliminary market engagement notice on Find a Tender
- https://www.find-tender.service.gov.uk/Notice/028931-2025
  30th May 2025 - Pipeline notice on Find a Tender
- https://www.find-tender.service.gov.uk/Notice/024656-2025
  22nd May 2025 - Pipeline notice on Find a Tender

## Notice URLs

- https://iaf.nu/en/accreditation-bodies/
- https://nhssupplychain.app.jaggaer.com/web/login.html
- https://supplierregistration.cabinetoffice.gov.uk/
- https://www.england.nhs.uk/commissioning/spec-services/key-docs/medical-devices/
- https://www.england.nhs.uk/nhs-commercial/central-commercial-function-ccf/evergreen/
- https://www.legislation.gov.uk/ukpga/2023/54/contents
- https://www.supplychain.nhs.uk/
- https://www.supplychain.nhs.uk/suppliers/useful-information

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-h6vhtk-051d2a. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-h6vhtk-051d2a.json.