---
title: "Housing Management System"
ocid: "ocds-h6vhtk-051e0a"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-051e0a"
markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-051e0a.md"
json_url: "https://d3tenders.com/contract/ocds-h6vhtk-051e0a.json"
source: "Find A Tender Service"
current_stage: "Planning"
buyer: "THIRTEEN HOUSING GROUP LIMITED"
published: "2025-07-31"
---

# Housing Management System

Buyer: THIRTEEN HOUSING GROUP LIMITED  
Current stage: Planning  
OCID: ocds-h6vhtk-051e0a

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[Download OCDS JSON](https://d3tenders.com/contract/ocds-h6vhtk-051e0a.json)

## Summary

Thirteen Housing Group Limited, a sub-central government public authority based in Middlesbrough, is in the planning stage of a procurement process for a Housing Management System. This initiative, identified as THIR 24 211, focuses on enhancing customer service and experience through IT system improvements. The industry category is services, specifically Customer Relationship Management software development. Coverage extends across multiple regions in the United Kingdom, specifically UKC, UKD, UKE, UKF, UKG, UKH, UKI, UKJ, and UKK. The preliminary market engagement culminated on 22 May 2025, and the future notice date is anticipated by 1 September 2025.

This procurement process represents a significant opportunity for service providers, particularly those specialising in CRM software development, to partner with Thirteen Housing Group. The competitive flexible procedure seeks innovation and efficiency from suppliers, which could include small and medium-sized enterprises (SMEs) due to the suitability considerations. Companies capable of offering modern, adaptable solutions for housing management will find this tender appealing, as it aligns with Thirteen Housing Group’s objectives to optimise their operations and improve tenant interaction. Successful engagement could lead to a robust contractual period starting from 5 January 2026, with potential extensions, thereby fostering long-term business growth and collaboration.

## Notice

Thirteen Housing Group are currently assessing options to improve customer service and experience delivered, which may include changes to the IT systems providing housing management and related functions. As part of this assessment, we are engaging with suppliers to determine a high-level overview of potential options. We will use the outcome of the Preliminary Market Engagement to inform the most suitable route to market. Please register on the Thirteen Housing Group's In-tend procurement portal and you will be able to place a bid if and when the tender goes live. https://www.thirteengroup.co.uk/page/procurement.

### Planning Information

A range of solutions were demonstrated to help the Project Team form a clearer understanding of requirements to inform the business case.
The suppliers demonstrated were: Civica, Rubixx, MIS, Meritec, MRI and NEC.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Find A Tender Service |
| Latest notice | https://www.find-tender.service.gov.uk/Notice/044800-2025 |
| Notice type | UK2 - Preliminary Market Engagement Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Not Specified |
| Procurement method details | Competitive flexible procedure |
| Tender suitability | SME |
| Awardee scale | Not specified |
| All stages | Planning |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 31 Jul 2025 |
| Submission deadline | Not specified |
| Future notice date | 1 Sep 2025 |
| Award date | Not specified |
| Contract period | 5 Jan 2026 - 4 Jan 2029 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | Not specified |
| Lots value | Not specified |
| Awards value | Not specified |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Planned |
| Lots status | Planned |
| Awards status | Not specified |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | THIRTEEN HOUSING GROUP LIMITED |
| Locality | MIDDLESBROUGH |
| Post town | Cleveland |
| Postcode | TS2 1QG |
| Country | England |
| ITL 1 | TLC North East (England) |
| ITL 2 | TLC3 Tees Valley |
| ITL 3 | TLC32 South Teesside |
| Local authority | Middlesbrough |
| Electoral ward | Central |
| Westminster constituency | Middlesbrough and Thornaby East |
| Delivery location | TLC North East (England), TLD North West (England), TLE Yorkshire and The Humber, TLF East Midlands (England), TLG West Midlands (England), TLH East (England), TLI London, TLJ South East (England), TLK South West (England) |

## CPV Codes

### Divisions

- 72 - IT services: consulting, software development, Internet and support

### Codes

- 72212445 - Customer Relation Management software development services

## Release History

- 31 Jul 2025 at 13:33 - Planning - UK2 - Preliminary Market Engagement Notice - https://www.find-tender.service.gov.uk/Notice/044800-2025
- 22 May 2025 at 13:14 - Planning - UK1 - Pipeline Notice - https://www.find-tender.service.gov.uk/Notice/024933-2025

## Documents

- https://www.find-tender.service.gov.uk/Notice/044800-2025
  31st July 2025 - Preliminary market engagement notice on Find a Tender
- https://www.find-tender.service.gov.uk/Notice/024933-2025
  22nd May 2025 - Pipeline notice on Find a Tender

## Notice URLs

- https://www.legislation.gov.uk/ukpga/2023/54/contents
- https://www.thirteengroup.co.uk/page/procurement

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-h6vhtk-051e0a. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-h6vhtk-051e0a.json.