---
title: "Income Management System and Payment Services - Pre-Market Engagement"
ocid: "ocds-h6vhtk-051eb3"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-051eb3"
markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-051eb3.md"
json_url: "https://d3tenders.com/contract/ocds-h6vhtk-051eb3.json"
source: "Find A Tender Service"
current_stage: "Planning"
buyer: "LEICESTER CITY COUNCIL"
published: "2025-05-22"
---

# Income Management System and Payment Services - Pre-Market Engagement

Buyer: LEICESTER CITY COUNCIL  
Current stage: Planning  
OCID: ocds-h6vhtk-051eb3

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## Summary

Leicester City Council is undertaking a Preliminary Market Engagement (PME) process for the replacement of its Income Management System and Payment Services software. This procurement effort falls under the 'Software package and information systems' category, focusing on securing goods and services related to payment management and customer balance integration. Located in Leicester, United Kingdom, the council seeking insights from potential suppliers before formalising the tendering process. Key dates include a submission deadline for questionnaire responses by 6th June 2025. The procurement stage is currently in planning, with the new system expected to commence operations on 1st July 2026.

This tender provides a significant opportunity for companies specialising in cloud-hosted software solutions to collaborate with Leicester City Council. Businesses with expertise in developing systems that integrate transactional data and facilitate multi-channel payments are particularly well-suited to engage in this process. Given the Council’s existing infrastructure, companies that offer comprehensive solutions compatible with Unit4 Business World are poised to drive business growth through securing this contract. The planned contract period extends until June 2029, with the potential for renewal, marking a substantial commitment and opportunity for participating vendors.

## Notice

Leicester City Council (the Council) are commencing a formal Preliminary Market Engagement (PME) exercise in advance of intiatiating a procurement process. The Council needs to replace its Income Management System and Payment Services software as the current contract expires in 2026 with no further options for extension. This pre-market engagement is to gain insight into opportunities in the market for these systems and services. The system takes customer balances from various host systems and facilitates payments through a variety of channels. Transactional data is fed back to the host systems in addition to the main accounting system, currently Unit4 Business World. The current IMS software is cloud-hosted, and LCC's policy is to remain with a cloud-hosted system.

### Planning Information

Please note this is a Preliminary Market Engagement, it is not a formal invitation to tender.
Suppliers must complete a questionnaire and submit the responses by 6th June 2025.
To enhance our understanding of the solutions currently available in the market and in addition to the submitted questionnaire, we may invite suitable suppliers who meet the essential requirements identified in the PME document to deliver an overview presentation of their solution and its functionality.
For more information regarding the process, you can access the PME document by following this link:

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Find A Tender Service |
| Latest notice | https://www.find-tender.service.gov.uk/Notice/025138-2025 |
| Notice type | UK2 - Preliminary Market Engagement Notice |
| Procurement type | Standard |
| Procurement category | Goods |
| Procurement method | Not Specified |
| Procurement method details | Not specified |
| Tender suitability | Not specified |
| Awardee scale | Not specified |
| All stages | Planning |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 22 May 2025 |
| Submission deadline | Not specified |
| Future notice date | 6 Jun 2025 |
| Award date | Not specified |
| Contract period | 1 Jul 2026 - 30 Jun 2029 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | Not specified |
| Lots value | Not specified |
| Awards value | Not specified |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Planning |
| Lots status | Planning |
| Awards status | Not specified |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | LEICESTER CITY COUNCIL |
| Locality | LEICESTER |
| Post town | Leicester |
| Postcode | LE1 1FZ |
| Country | England |
| ITL 1 | TLF East Midlands (England) |
| ITL 2 | TLF2 Leicestershire, Rutland and Northamptonshire |
| ITL 3 | TLF21 Leicester |
| Local authority | Leicester |
| Electoral ward | Castle |
| Westminster constituency | Leicester South |
| Delivery location | Not specified |

## CPV Codes

### Divisions

- 48 - Software package and information systems

### Codes

- 48000000 - Software package and information systems

## Release History

- 22 May 2025 at 14:38 - Planning - UK2 - Preliminary Market Engagement Notice - https://www.find-tender.service.gov.uk/Notice/025138-2025

## Documents

- https://www.find-tender.service.gov.uk/Notice/025138-2025
  22nd May 2025 - Preliminary market engagement notice on Find a Tender

## Notice URLs

- http://www.leicester.gov.uk
- https://www.legislation.gov.uk/ukpga/2023/54/contents

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-h6vhtk-051eb3. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-h6vhtk-051eb3.json.