---
title: "Managed Service telephony service"
ocid: "ocds-h6vhtk-051f7d"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-051f7d"
markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-051f7d.md"
json_url: "https://d3tenders.com/contract/ocds-h6vhtk-051f7d.json"
source: "Find A Tender Service"
current_stage: "Planning"
buyer: "BANK OF ENGLAND"
published: "2025-05-22"
---

# Managed Service telephony service

Buyer: BANK OF ENGLAND  
Current stage: Planning  
OCID: ocds-h6vhtk-051f7d

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-h6vhtk-051f7d)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-h6vhtk-051f7d.json)

## Summary

The BANK OF ENGLAND is initiating a procurement process for a Managed Service telephony service, which includes contact centres, PBX, call recording, meeting room systems, and SIP trunking. Located in London, the organisation is seeking services within the IT industry category. This procurement is currently in the planning stage, with future communications expected to be released by 1st June 2025. The service delivery is intended for regions UKH3 and UKI4 in the United Kingdom. The planned contract is valued at £3,200,000 net, with a gross potential up to £4,000,000, and is set to begin on 1st January 2026, running until the end of 2029, with renewal options extending to 2031.

This tender offers substantial opportunities for growth for businesses specialising in IT consultancy, software development, and support services. Enterprises experienced in managing telephony and communication infrastructure systems will find this contract particularly advantageous. Small to medium-sized businesses with a robust track record in delivering similar services to large institutions or public sector entities could benefit significantly by engaging in this procurement process. It provides an avenue for companies looking to expand their operations within central government service sectors to establish or strengthen their footprint.

## Notice

Managed Service telephony service, including contact centres, PBX, call recording, meeting room systems, and SIP trunking.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Find A Tender Service |
| Latest notice | https://www.find-tender.service.gov.uk/Notice/025387-2025 |
| Notice type | UK1 - Pipeline Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Not Specified |
| Procurement method details | Not specified |
| Tender suitability | Not specified |
| Awardee scale | Not specified |
| All stages | Planning |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 22 May 2025 |
| Submission deadline | Not specified |
| Future notice date | 1 Jun 2025 |
| Award date | Not specified |
| Contract period | 1 Jan 2026 - 31 Dec 2029 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £3,200,000 |
| Lots value | Not specified |
| Awards value | Not specified |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Planned |
| Lots status | Planned |
| Awards status | Not specified |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | BANK OF ENGLAND |
| Locality | LONDON |
| Post town | Central London |
| Postcode | EC2R 8AH |
| Country | England |
| ITL 1 | TLI London |
| ITL 2 | TLI3 Inner London - West |
| ITL 3 | TLI35 Westminster and City of London |
| Local authority | City of London |
| Electoral ward | Walbrook |
| Westminster constituency | Cities of London and Westminster |
| Delivery location | TLH3 Essex, TLI4 Inner London - East |

## CPV Codes

### Divisions

- 72 - IT services: consulting, software development, Internet and support

### Codes

- 72000000 - IT services: consulting, software development, Internet and support

## Release History

- 22 May 2025 at 17:40 - Planning - UK1 - Pipeline Notice - https://www.find-tender.service.gov.uk/Notice/025387-2025

## Documents

- https://www.find-tender.service.gov.uk/Notice/025387-2025
  22nd May 2025 - Pipeline notice on Find a Tender

## Notice URLs

- https://www.legislation.gov.uk/ukpga/2023/54/contents

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-h6vhtk-051f7d. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-h6vhtk-051f7d.json.