---
title: "Staff Welfare and Customer Toilet Programme Delivery Framework"
ocid: "ocds-h6vhtk-051faa"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-051faa"
markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-051faa.md"
json_url: "https://d3tenders.com/contract/ocds-h6vhtk-051faa.json"
source: "Find A Tender Service"
current_stage: "Tender"
buyer: "TRANSPORT FOR LONDON"
published: "2026-02-23"
---

# Staff Welfare and Customer Toilet Programme Delivery Framework

Buyer: TRANSPORT FOR LONDON  
Current stage: Tender  
OCID: ocds-h6vhtk-051faa

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-h6vhtk-051faa)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-h6vhtk-051faa.json)

## Summary

Transport for London has initiated a planning phase for the "Staff Welfare and Customer Toilet Programme Delivery Framework," aimed at improving its infrastructure under two specific programmes: the Staff Welfare Programme and the Customer Toilet Programme. The procurement process falls under the industry category of construction works, specifically targeting vital assets such as stations, train crew accommodations, fleet depots, and more across the London Underground network. Located predominantly within London, the framework is scheduled to commence on 12 January 2026 and will run until 11 January 2030. This planned procurement will leverage a framework agreement under the special regime for utilities, with future notices expected by 15 June 2025.

This tender presents substantial business expansion opportunities for construction firms specialising in public infrastructure projects, particularly those with expertise in refurbishment and renewal operations. With its multi-year span and coverage of multiple sites, businesses equipped to handle high-volume, repeatable tasks across diverse locations would be ideal candidates for this framework. Supply chain partners are needed to ensure successful delivery, fostering long-term relationships with Transport for London, a central government public authority. Companies capable of providing accessible facility solutions and mid-life renewals will find this framework particularly suited to their capabilities.

## Notice

A framework for the delivery of works (refurbish, renew and improve staff welfare and customer toilet facilities).The scope of the project relates to TfL vital assets under two distinct programmes; Staff Welfare Programme (SWP) and Customer Toilet Programme (CTP).The SWP is a continuous rolling programme and currently consists of eight tranches of work across multiple sites including stations, train crew accommodation, fleet depots, substations, and accommodation for the Track and Signals maintenance teams across the London Underground (LU) network. SWP is a high-volume programme covering multiple sites across the network with repeatable work types across those sites. The CTP consists of approximately 10 mid-life renewals, and 2 - 4 new/accessible facilities each year. Both SWP and CTP are multi-year programmes and TfL is seeking supply chain partners to support successful delivery.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Find A Tender Service |
| Latest notice | https://www.find-tender.service.gov.uk/Notice/016092-2026 |
| Notice type | UK12 - Procurement Termination Notice |
| Procurement type | Framework |
| Procurement category | Works |
| Procurement method | Not Specified |
| Procurement method details | Not specified |
| Tender suitability | Not specified |
| Awardee scale | Not specified |
| All stages | Planning, Tender |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 23 Feb 2026 |
| Submission deadline | Not specified |
| Future notice date | 15 Jun 2025 |
| Award date | Not specified |
| Contract period | 12 Jan 2026 - 11 Jan 2030 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | Not specified |
| Lots value | Not specified |
| Awards value | Not specified |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Withdrawn |
| Lots status | Withdrawn |
| Awards status | Cancelled |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | TRANSPORT FOR LONDON |
| Additional buyers | Missing |
| Locality | LONDON |
| Post town | East London |
| Postcode | E20 1JN |
| Country | England |
| ITL 1 | TLI London |
| ITL 2 | TLI4 Inner London - East |
| ITL 3 | TLI41 Hackney and Newham |
| Local authority | Newham |
| Electoral ward | Stratford Olympic Park |
| Westminster constituency | Stratford and Bow |
| Delivery location | Not specified |

## CPV Codes

### Divisions

- 45 - Construction work

### Codes

- 45000000 - Construction work

## Release History

- 23 Feb 2026 at 14:03 - TenderCancellation - UK12 - Procurement Termination Notice - https://www.find-tender.service.gov.uk/Notice/016092-2026
- 22 May 2025 at 21:07 - Planning - UK1 - Pipeline Notice - https://www.find-tender.service.gov.uk/Notice/025438-2025

## Documents

- https://www.find-tender.service.gov.uk/Notice/016092-2026
  23rd February 2026 - Procurement termination notice on Find a Tender
- https://www.find-tender.service.gov.uk/Notice/025438-2025
  22nd May 2025 - Pipeline notice on Find a Tender

## Notice URLs

- https://www.legislation.gov.uk/ukpga/2023/54/contents

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-h6vhtk-051faa. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-h6vhtk-051faa.json.