---
title: "Provision of Student Communication Support Services"
ocid: "ocds-h6vhtk-051fdc"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-051fdc"
markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-051fdc.md"
json_url: "https://d3tenders.com/contract/ocds-h6vhtk-051fdc.json"
source: "Find A Tender Service"
current_stage: "Tender"
buyer: "UNIVERSITY OF STRATHCLYDE"
published: "2026-03-11"
---

# Provision of Student Communication Support Services

Buyer: UNIVERSITY OF STRATHCLYDE  
Current stage: Tender  
OCID: ocds-h6vhtk-051fdc

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## Summary

The University of Strathclyde, located in Glasgow, United Kingdom, is inviting tenders for the provision of Student Communication Support Services. This initiative targets services within the interpretation industry, particularly for students who are deaf or have hearing loss. The procurement process is in the tender stage, with an open procedure method. Recent amendments have extended the deadline to 9th April 2026, with the bid opening planned for the same date. The contract value amounts to £800,000, and the framework agreement allows up to 999 participants, indicating significant scope for bidding entities across various service categories.

This tender presents an opportunity for businesses specialising in communication support services, notably those with expertise in British Sign Language interpretation, electronic note-taking, and live remote captioning. Companies with well-trained personnel capable of delivering high-quality support within higher education settings are particularly suited to compete. The procurement prioritises both quality and price, each accounting for 50% of the evaluation criteria, underpinning an opportunity for businesses to showcase innovative and cost-effective solutions. With potential contract extensions and modifications permissible under the Public Contracts (Scotland) Regulations 2015, this tender offers a path for sustained engagement and business growth in the educational services sector.

## Notice

The University's Disability and Wellbeing Services requires the establishment of a Framework for various forms of Student Communication Support Services to support students who are Deaf or have hearing loss.

### Lot Information

Provision of BSL Interpretation Services

The University's Disability and Wellbeing Services requires the establishment of a Framework for various forms of Student Communication Support Services to support students who are Deaf or have hearing loss. The Framework will comprise of two main elements. British Sign Language (BSL) interpreters are required to provide communication support to Deaf students during planned teaching activity such as lectures, labs and tutorials and to enable them to access all aspects of the wider University social experience outside of formal teaching sessions. Where necessary, they are also required to provide translation support outside of lectures and classes, both online or in-person, to aid Deaf students with direct study which can include podcasts, pre-recorded lectures and readings. Electronic notetakers (ENT) are required to provide a set of notes for Deaf or hard of hearing students who cannot take their own notes because they are either lipreading or watching a sign language interpreter. They are required to provide a summary of what is being said rather than a word-for-word account. All personnel delivering these services must be appropriately qualified, experienced, and trained in supporting disabled students within higher education settings. This contract requires the provision of band 1 and band 2 BSL Interpreters holding registration with the appropriate membership bodies and Electronic Notetakers holding signature level 3 and signature level 4 certification. The number of students that require these services varies from year to year and is not finalised until the start of each semester. Additional information: Economic operators may be excluded from this competition if they are in any of the situations referred to in regulation 58 of the Public Contracts (Scotland) Regulations 2015.

Options: In line with Regulation 72 - Modification of Contracts During their Term, of the Public Contracts (Scotland) Regulations 2015, this Contract may be modified without a new procurement procedure in accordance with this Part in some cases.

Renewal: The contract is subject to two up to 12-month extensions. Any extension is to be exercised at the University's entire discretion and will only be valid upon written notification to the Tenderer no later than 30 days prior to the expiry of the preceding term.

Provision of Electronic Note taking

The university of Strathclyde requires Electronic Notetakers (ENT) to provide notes for students who are deaf or have hearing loss in live time during any study related activities including lectures, seminars and meetings. The ENT will type a summary of what's being said into their computer, with the text appearing on the student's screen, to enable the student to interact with the ENT and add their own notes, as required.

Provision of Live Remote Captioning

The University of Strathclyde requires Live Remote Captioning (LRC) to be typed by palantypists who are accessing audio remotely, to enable students to access captions on their own device via a web interface.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Find A Tender Service |
| Latest notice | https://www.find-tender.service.gov.uk/Notice/021854-2026 |
| Notice type | Planning Notice |
| Procurement type | Framework |
| Procurement category | Services |
| Procurement method | Open |
| Procurement method details | Open procedure |
| Tender suitability | Not specified |
| Awardee scale | Not specified |
| All stages | Planning, Tender |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 11 Mar 2026 |
| Submission deadline | 8 Apr 2026 |
| Future notice date | 24 Jun 2025 |
| Award date | Not specified |
| Contract period | Not specified |
| Recurrence | February 2030 |

## Values

| Field | Value |
| --- | --- |
| Tender value | £800,000 |
| Lots value | Not specified |
| Awards value | Not specified |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Active |
| Lots status | Active, Planned |
| Awards status | Not specified |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | UNIVERSITY OF STRATHCLYDE |
| Locality | GLASGOW |
| Post town | Glasgow |
| Postcode | G1 1XU |
| Country | Scotland |
| ITL 1 | TLM Scotland |
| ITL 2 | TLM3 West Central Scotland |
| ITL 3 | TLM32 Glasgow City |
| Local authority | Glasgow City |
| Electoral ward | Anderston/City/Yorkhill |
| Westminster constituency | Glasgow North East |
| Delivery location | TLM82 Glasgow City |

## CPV Codes

### Divisions

- 79 - Business services: law, marketing, consulting, recruitment, printing and security
- 80 - Education and training services
- 98 - Other community, social and personal services

### Codes

- 79530000 - Translation services
- 79540000 - Interpretation services
- 80300000 - Higher education services
- 80340000 - Special education services
- 98300000 - Miscellaneous services

## Release History

- 11 Mar 2026 at 14:48 - TenderUpdate - Tender Notice - https://www.find-tender.service.gov.uk/Notice/021854-2026
- 10 Mar 2026 at 10:47 - Tender - Tender Notice - https://www.find-tender.service.gov.uk/Notice/021225-2026
- 23 May 2025 at 07:44 - Planning - Planning Notice - https://www.find-tender.service.gov.uk/Notice/025502-2025

## Notice URLs

- http://www.publiccontractsscotland.gov.uk/info/InfoCentre.aspx?ID=2343
- http://www.strath.ac.uk/
- https://api.publiccontractsscotland.gov.uk/v1/Notice?id=ocds-r6ebe6-0000798833
- https://api.publiccontractsscotland.gov.uk/v1/Notice?id=ocds-r6ebe6-0000824102
- https://www.gov.scot/policies/public-sector-procurement/community-benefits-in-procurement/
- https://www.publiccontractsscotland.gov.uk/search/Search_AuthProfile.aspx?ID=AA00113
- https://www.publictendersscotland.publiccontractsscotland.gov.uk/

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-h6vhtk-051fdc. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-h6vhtk-051fdc.json.