---
title: "Client Relationship Management (CRM) and Learning Analytics platform"
ocid: "ocds-h6vhtk-0520f2"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-0520f2"
markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-0520f2.md"
json_url: "https://d3tenders.com/contract/ocds-h6vhtk-0520f2.json"
source: "Find A Tender Service"
current_stage: "Planning"
buyer: "UNIVERSITY OF PLYMOUTH"
published: "2025-05-23"
---

# Client Relationship Management (CRM) and Learning Analytics platform

Buyer: UNIVERSITY OF PLYMOUTH  
Current stage: Planning  
OCID: ocds-h6vhtk-0520f2

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[Download OCDS JSON](https://d3tenders.com/contract/ocds-h6vhtk-0520f2.json)

## Summary

On 23rd May 2025, the University of Plymouth announced a procurement planning stage for acquiring a Client Relationship Management (CRM) and Learning Analytics platform. This initiative aims to support the complete student journey, reflecting the project's focus within the services sector, specifically under educational software and e-learning services. The contract, planned to commence on 31st July 2026 and conclude on 30th July 2031, will be serviced in Plymouth, Devon, and the broader UKK region. The procurement process falls under the sub-central government public authority category. Interested parties should note the future notice date set for 30th April 2026, as indicated by the communication plans.

This tender presents valuable opportunities for businesses specialising in educational technology and analytics platforms. Companies with expertise in developing CRM solutions tailored to educational institutions or providing e-learning services will find this contract particularly well-suited to their capabilities. The long-term nature of the contract offers potential for substantial business growth, enabling them to form a key partnership with a leading university. Engaging in such contracts can enhance a company's profile within the education sector and contribute to broader market expansion.

## Notice

Client Relationship Management (CRM) and Learning Analytics platform, to support the whole student journey.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Find A Tender Service |
| Latest notice | https://www.find-tender.service.gov.uk/Notice/025818-2025 |
| Notice type | UK1 - Pipeline Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Not Specified |
| Procurement method details | Not specified |
| Tender suitability | Not specified |
| Awardee scale | Not specified |
| All stages | Planning |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 23 May 2025 |
| Submission deadline | Not specified |
| Future notice date | 30 Apr 2026 |
| Award date | Not specified |
| Contract period | 31 Jul 2026 - 30 Jul 2031 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | Not specified |
| Lots value | Not specified |
| Awards value | Not specified |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Planned |
| Lots status | Planned |
| Awards status | Not specified |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | UNIVERSITY OF PLYMOUTH |
| Locality | PLYMOUTH, DEVON |
| Post town | Plymouth |
| Postcode | PL4 8AA |
| Country | England |
| ITL 1 | TLK South West (England) |
| ITL 2 | TLK4 Devon |
| ITL 3 | TLK41 Plymouth |
| Local authority | Plymouth |
| Electoral ward | Drake |
| Westminster constituency | Plymouth Sutton and Devonport |
| Delivery location | TLK South West (England) |

## CPV Codes

### Divisions

- 48 - Software package and information systems
- 80 - Education and training services

### Codes

- 48190000 - Educational software package
- 80420000 - E-learning services

## Release History

- 23 May 2025 at 09:13 - Planning - UK1 - Pipeline Notice - https://www.find-tender.service.gov.uk/Notice/025818-2025

## Documents

- https://www.find-tender.service.gov.uk/Notice/025818-2025
  23rd May 2025 - Pipeline notice on Find a Tender

## Notice URLs

- https://www.legislation.gov.uk/ukpga/2023/54/contents
- https://www.plymouth.ac.uk/about-us/university-structure/service-areas/procurement

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-h6vhtk-0520f2. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-h6vhtk-0520f2.json.