--- title: "Request for Information - Audience Interactive Social Media Toolkit" ocid: "ocds-h6vhtk-0521cd" canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-0521cd" markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-0521cd.md" json_url: "https://d3tenders.com/contract/ocds-h6vhtk-0521cd.json" source: "Find A Tender Service" current_stage: "Planning" buyer: "BBC (BRITISH BROADCASTING CORPORATION)" published: "2025-05-23" --- # Request for Information - Audience Interactive Social Media Toolkit Buyer: BBC (BRITISH BROADCASTING CORPORATION) Current stage: Planning OCID: ocds-h6vhtk-0521cd [View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-h6vhtk-0521cd) [Download OCDS JSON](https://d3tenders.com/contract/ocds-h6vhtk-0521cd.json) ## Summary The British Broadcasting Corporation (BBC) is embarking on a procurement process to secure a new web-based Social Audience Engagement Solution aimed at integrating audience contributions from platforms such as SMS, social media, and WhatsApp into their production workflows. This Request for Information (RFI) is part of the planning stage, with pivotal details and a deadline for RFI responses scheduled for 13 June 2025. The procurement in question relates to the services industry, specifically within the telecommunications category, and is slated for execution in the United Kingdom. The opportunity includes wireless telecommunications systems and electronic message services, indicating a focus on innovative digital solutions. This tender represents a promising opportunity for companies specialising in telecommunications systems, particularly those adept in SMS and multimedia services, to establish or expand their business with the BBC. The procurement process, which encourages participation from small and medium-sized enterprises (SMEs), aligns with the BBC’s strategy to enhance audience interaction. By engaging with this RFI, businesses have the potential to secure a lucrative contract lasting up to five years, with an initial period scheduled from October 2025 to October 2028. Interested enterprises should utilise the BBC's eSourcing portal to engage with the tender documents and instructions, poised for a competitive tendering process. ## Notice This Request for Information ('RFI') relates to an Audience Interactive Social Media Toolkit. * The BBC currently relies on IMI Social to capture, route, and curate audience contributions from SMS, social media, and WhatsApp, integrating them into BBC production workflows. This enables various on-air applications, such as reading SMS messages on the radio, playing WhatsApp voice notes, and rendering audience data for on-screen graphics. The platform processes millions of messages each month across radio, podcasts, news, and TV. * To ensure continuity, the BBC needs to procure a new web-based Social Audience Engagement Solution. * You can find further information in the RFI document which can be downloaded from the BBC's eSourcing portal via https://bbc.bravosolution.co.uk. Instructions on how to register on the eSourcing portal can be found in the 'Engagement' section of this notice. ### Planning Information RFI response deadline 13/06/25 14:00 noon UK time. * In order to take part in this RFI, please take the following steps: 1 - Register your company on the Jaggaer eSourcing portal (this is only required once): 1.1 Go to https://bbc.bravosolution.co.uk 1.2 - Click the link on the login page to register. 1.3 Accept the terms and conditions and click 'Continue'. 1.4 - Enter your correct business and user details. 1.5 - Note the username you chose and click 'Save' when complete. 1.6 - You will shortly receive an email with your temporary password. * 2 - Express an interest in the RFI: 2.1 - Login to the portal with the username/password. 2.2 - Click the 'PQQs Open to all Suppliers' link. 2.3 - Click on the relevant PQQ to access the content. 2.4 - Click the 'Express Interest' button at the top of the page. This will move the PQQ into your 'My PQQs page. (This is a secure area reserved for your projects only). 2.5 - You can now access any attachments by clicking 'Buyer Attachments' in the 'PQQ Details' box. * 3. Responding to the tender: 3.1 - Click 'My Response' under PQQ Details', you can choose to 'Create Response' or to 'Decline to Respond' (please give a reason if declining). 3.2 - All RFI documentation can be found within the eTendering portal. 3.3 - Note the deadline for completion, and then follow the onscreen instructions to complete the PQQ. 3.4 You must then submit your reply using the 'Submit Response' button at the top of the page. If you require any further assistance, please consult the online help, or contact the Jaggaer eSourcing help desk. * * All questions relating to this RFI should be submitted via the BBC's eSourcing portal at https://bbc.bravosolution.co.uk * * ## Key Details | Field | Value | | --- | --- | | Publication source | Find A Tender Service | | Latest notice | https://www.find-tender.service.gov.uk/Notice/026091-2025 | | Notice type | UK2 - Preliminary Market Engagement Notice | | Procurement type | Standard | | Procurement category | Services | | Procurement method | Not Specified | | Procurement method details | Not specified | | Tender suitability | SME | | Awardee scale | Not specified | | All stages | Planning | ## Dates | Field | Value | | --- | --- | | Publication date | 23 May 2025 | | Submission deadline | Not specified | | Future notice date | 1 Sep 2025 | | Award date | Not specified | | Contract period | 5 Oct 2025 - 5 Oct 2028 | | Recurrence | Not specified | ## Values | Field | Value | | --- | --- | | Tender value | Not specified | | Lots value | Not specified | | Awards value | Not specified | | Contracts value | Not specified | ## Status | Field | Value | | --- | --- | | Tender status | Planning | | Lots status | Planning | | Awards status | Not specified | | Contracts status | Not specified | ## Buyer | Field | Value | | --- | --- | | Main buyer | BBC (BRITISH BROADCASTING CORPORATION) | | Locality | LONDON | | Post town | West London | | Postcode | W1A 1AA | | Country | England | | ITL 1 | TLI London | | ITL 2 | TLI3 Inner London - West | | ITL 3 | TLI35 Westminster and City of London | | Local authority | Westminster | | Electoral ward | West End | | Westminster constituency | Cities of London and Westminster | | Delivery location | Not specified | ## CPV Codes ### Divisions - 32 - Radio, television, communication, telecommunication and related equipment - 64 - Postal and telecommunications services ### Codes - 32510000 - Wireless telecommunications system - 32524000 - Telecommunications system - 64212100 - Short Message Service (SMS) services - 64212200 - Enhanced Messaging Service (EMS) services - 64212300 - Multimedia Message Service (MMS) services - 64216000 - Electronic message and information services - 64216100 - Electronic message services ## Release History - 23 May 2025 at 11:01 - Planning - UK2 - Preliminary Market Engagement Notice - https://www.find-tender.service.gov.uk/Notice/026091-2025 ## Documents - https://www.find-tender.service.gov.uk/Notice/026091-2025 23rd May 2025 - Preliminary market engagement notice on Find a Tender ## Notice URLs - http://www.bbc.co.uk/supplying/ - https://bbc.bravosolution.co.uk - https://www.legislation.gov.uk/ukpga/2023/54/contents ## Provenance This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-h6vhtk-0521cd. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-h6vhtk-0521cd.json.