---
title: "Retail Ticketing Solution (RTS)"
ocid: "ocds-h6vhtk-05221d"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-05221d"
markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-05221d.md"
json_url: "https://d3tenders.com/contract/ocds-h6vhtk-05221d.json"
source: "Find A Tender Service"
current_stage: "Award"
buyer: "TRANSPORT FOR WALES RAIL LIMITED (UTILITY BUYER)"
published: "2026-03-30"
---

# Retail Ticketing Solution (RTS)

Buyer: TRANSPORT FOR WALES RAIL LIMITED (UTILITY BUYER)  
Current stage: Award  
OCID: ocds-h6vhtk-05221d

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## Summary

The procurement process for the Retail Ticketing Solution (RTS) by Transport for Wales Rail Limited has reached the 'Award' stage, with the contract details being finalised and published on 30th March 2026. The buying organisation, Transport for Wales Rail Limited, operates under Welsh devolved regulations and is classified as a public authority within sub-central government. The procurement is conducted using an open procedure and covers miscellaneous transport equipment and point-of-sale software, classified under CPV codes 34900000 and 48110000, respectively. The awarded contract, valued at over £6.8 million, includes options for additional goods and services, with a potential maximum extension until March 2032. The contracted supplier, Vix Technology UK Limited, is a UK-based SME located in Epsom, Surrey.

This tender presents significant opportunities for businesses, particularly those specialised in transport equipment and IT services related to ticketing solutions. SMEs with experience in ticketing software and transport equipment can leverage this contract to enhance their portfolio and expand their footprint within the utilities sector. Businesses with capabilities to support vending machines, maintenance, integration, and customer display services would be well-suited to compete in future procurement opportunities, especially given the renewal options that allow for service extensions. The contractual framework also emphasises ongoing service metrics, such as device uptime and support services, highlighting the need for consistent high-quality operational capabilities.

## Notice

Contract details notice for the award of the new Retail Ticketing Solution (RTS).

### Lot Information

Lot 1

Options: - EMV PAYG Capability - Carry Bags for Storage (If not fixed assets or lockable mobile assets) - Magnetic stripe card read / write machine for ticket sales and exchanges - Basic Price Display Units (PDUs) - Removal / Recycle / Disposal Per Set (incumbent hardware) - Carry Bags and Belts for mobile devices - Carry Bags for Storage (If not fixed assets or lockable mobile assets)

Renewal: Option to extend for up to three (3) periods of twelve(12) months each.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Find A Tender Service |
| Latest notice | https://www.find-tender.service.gov.uk/Notice/028871-2026 |
| Notice type | UK7 - Contract Details Notice |
| Procurement type | Standard |
| Procurement category | Goods |
| Procurement method | Open |
| Procurement method details | Open procedure |
| Tender suitability | SME |
| Awardee scale | SME |
| All stages | Planning, Tender, Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 30 Mar 2026 |
| Submission deadline | 16 Jul 2025 |
| Future notice date | 1 Sep 2025 |
| Award date | 26 Nov 2025 |
| Contract period | 11 Mar 2026 - 1 Mar 2029 |
| Recurrence | 2030-07-01 |

## Values

| Field | Value |
| --- | --- |
| Tender value | £7,000,000 |
| Lots value | £7,000,000 |
| Awards value | £6,727,252 |
| Contracts value | £6,827,251 |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Complete |
| Awards status | Active |
| Contracts status | Active |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | TRANSPORT FOR WALES RAIL LIMITED (UTILITY BUYER) |
| Additional buyers | TRANSPORT FOR WALES |
| Locality | PONTYPRIDD |
| Post town | Cardiff |
| Postcode | CF37 4TH |
| Country | Wales |
| ITL 1 | TLL Wales |
| ITL 2 | TLL5 South East Wales |
| ITL 3 | TLL51 Central Valleys and Bridgend |
| Local authority | Rhondda Cynon Taf |
| Electoral ward | Pontypridd Town |
| Westminster constituency | Pontypridd |
| Delivery location | TLL Wales |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | VIX TECHNOLOGY |

## CPV Codes

### Divisions

- 30 - Office and computing machinery, equipment and supplies except furniture and software packages
- 34 - Transport equipment and auxiliary products to transportation
- 48 - Software package and information systems
- 50 - Repair and maintenance services
- 72 - IT services: consulting, software development, Internet and support

### Codes

- 30123100 - Ticket-validation machines
- 30144200 - Ticket-issuing machines
- 34900000 - Miscellaneous transport equipment and spare parts
- 34980000 - Transport tickets
- 48110000 - Point of sale (POS) software package
- 50316000 - Maintenance and repair of ticket-issuing machinery
- 50317000 - Maintenance and repair of ticket-validation machinery
- 72000000 - IT services: consulting, software development, Internet and support

## Release History

- 30 Mar 2026 at 08:28 - Award - UK7 - Contract Details Notice - https://www.find-tender.service.gov.uk/Notice/028871-2026
- 19 Dec 2025 at 15:10 - AwardUpdate - UK6 - Contract Award Notice - https://www.find-tender.service.gov.uk/Notice/085006-2025
- 5 Dec 2025 at 16:52 - AwardUpdate - UK6 - Contract Award Notice - https://www.find-tender.service.gov.uk/Notice/080352-2025
- 28 Nov 2025 at 17:04 - Award - UK6 - Contract Award Notice - https://www.find-tender.service.gov.uk/Notice/078263-2025
- 11 Jun 2025 at 14:57 - Tender - UK4 - Tender Notice - https://www.find-tender.service.gov.uk/Notice/031629-2025
- 23 May 2025 at 11:26 - Planning - UK1 - Pipeline Notice - https://www.find-tender.service.gov.uk/Notice/026201-2025

## Documents

- https://www.find-tender.service.gov.uk/Notice/028871-2026
  30th March 2026 - Contract details notice on Find a Tender
- https://www.find-tender.service.gov.uk/Notice/085006-2025
  19th December 2025 - Contract award notice on Find a Tender
- https://www.find-tender.service.gov.uk/Notice/080352-2025
  5th December 2025 - Contract award notice on Find a Tender
- https://www.find-tender.service.gov.uk/Notice/078263-2025
  28th November 2025 - Contract award notice on Find a Tender
- https://www.find-tender.service.gov.uk/Notice/031629-2025
  11th June 2025 - Tender notice on Find a Tender
- https://www.find-tender.service.gov.uk/Notice/026201-2025
  23rd May 2025 - Pipeline notice on Find a Tender

## Notice URLs

- http://www.tfwrail.wales
- https://etenderwales.bravosolution.co.uk
- https://etenderwales.bravosolution.co.ukITTcode-itt_117811
- https://tfw.wales/
- https://www.legislation.gov.uk/ukpga/2023/54/contents

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-h6vhtk-05221d. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-h6vhtk-05221d.json.