---
title: "The Specialist Care Framework"
ocid: "ocds-h6vhtk-052220"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-052220"
markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-052220.md"
json_url: "https://d3tenders.com/contract/ocds-h6vhtk-052220.json"
source: "Find A Tender Service"
current_stage: "Award"
buyer: "BOROUGH OF TELFORD & WREKIN"
published: "2026-03-18"
---

# The Specialist Care Framework

Buyer: BOROUGH OF TELFORD & WREKIN  
Current stage: Award  
OCID: ocds-h6vhtk-052220

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## Summary

The Borough of Telford & Wrekin has awarded multiple contracts under "The Specialist Care Framework," aiming to deliver specialist care services for adults with learning disabilities, autism, mental health, and acquired brain injury needs. This multiprovider framework encompasses innovative and compassionate care solutions in Telford, Shropshire. The procurement process, identified under ID TWC001199, concluded with awards made on 18 March 2026, with contracts commencing on 1 April 2026 and ending by 31 March 2028. This competitive flexible procedure, classified under the "services" procurement category, features an open framework agreement, allowing for future provider inclusion. Currently, the procurement stage is "award," with the overall framework primarily focusing on health and social work services facilitated by the "light touch" special regime.

The awarded contracts represent significant business opportunities within the health and social care industry for organisations prepared to offer person-centred services in community-led environments. The framework scheme is particularly amenable to SMEs and other providers that meet regulatory requirements, such as holding Care Quality Commission (CQC) registrations where applicable. The flexible nature of the procurement process presents ongoing chances for providers to join the framework at later re-opening stages. The awards, featuring suppliers like Creative Support Ltd among others, highlight a substantial investment of £65 million, with services anticipated to be provided across various complexity levels, offering avenues for business expansion and community impact through tailored care provisions.

## Notice

Telford & Wrekin Council are looking to receive applications from Providers to join a multiprovider Framework to deliver specialist care services for Adults with Learning Disabilities, Autism, Mental Health and Acquired Brain Injury needs, in suitable locations. We want to work with established, experienced providers who deliver a curious, compassionate and solution focused approach central to delivering a person-centred service. Community Led support (including that delivered by partners in the Voluntary and Community Sector) Living Well forms the basis of all Lots. The principles and ethos of Living Well apply whether someone has complex needs or lower-level needs. We want people to be part of the community in which they live. This is not typically regulated provision and is provided to people with: - Learning disabilities - Autism - Mental Health - Acquired Brain Injury The value of the Framework will be shared across all Lots.

### Lot Information

Living Well

Community Led support (including that delivered by partners in the Voluntary and Community Sector) Living Well forms the basis of all Lots. The principles and ethos of Living Well apply whether someone has complex needs or lower-level needs. We want people to be part of the community in which they live. This is not typically regulated provision and is provided to people with: * Learning disabilities * Autism * Mental Health * Acquired Brain Injury The value of the Framework will be shared across all Lots.

Regulated Community Support

For people with moderate level needs. This includes regulated provision in relation to: * Learning disabilities * Autism * Mental health * Acquired Brain Injury The value of the Framework will be shared across all Lots.

Specialist Complex Community Support

Support for people with high level support needs. This includes provision for people with: * Learning disabilities * Autism * Mental health * Acquired Brain Injury * Overnight support In addition to this, people supported by Lot 3 services may have complex behaviours and or health needs and / or dual diagnosis. The value of the Framework will be shared across all Lots.

Residential Services

For people requiring specialist Residential Services. * Learning disabilities * Autism * Mental health * Acquired Brain Injury The value of the Framework will be shared across all Lots.

### Planning Information

Telford & Wrekin Council are seeking to commission a range of services for Adults with Learning Disabilities, Autism, Mental Health and Acquired Brain Injury needs.
We wish to undertake a Market Engagement Event in order to communicate our thoughts around future services and to seek market thoughts on our commissioning requirements and eventual tendering process and would welcome your participation. 
Market Engagement Event Details:
Date: Friday, 3rd October 2025
Time: 1:00 PM
Location: Microsoft Teams (link to be provided 1st October 2025)
If you wish to attend the Market Engagement Event, please email MarketSustainability@telford.gov.uk by 5pm Tuesday, 30th September 2025, providing the following details for each attendee:
• Name
• Role
• Contact email address
We look forward to your participation and thank you for your continued support in delivering high-quality services to our community.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Find A Tender Service |
| Latest notice | https://www.find-tender.service.gov.uk/Notice/024570-2026 |
| Notice type | UK6 - Contract Award Notice |
| Procurement type | Framework |
| Procurement category | Services |
| Procurement method | Open |
| Procurement method details | Competitive flexible procedure |
| Tender suitability | SME, VCSE |
| Awardee scale | Large, SME |
| All stages | Planning, Tender, Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 18 Mar 2026 |
| Submission deadline | 13 Jan 2026 |
| Future notice date | 24 May 2025 |
| Award date | 24 Feb 2026 |
| Contract period | 31 Mar 2026 - 31 Mar 2028 |
| Recurrence | 2026-05-24 |

## Values

| Field | Value |
| --- | --- |
| Tender value | £65,000,000 |
| Lots value | £65,000,000 |
| Awards value | £65,000,000 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Active, Complete |
| Awards status | Active, Pending |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | BOROUGH OF TELFORD & WREKIN |
| Locality | TELFORD, SHROPSHIRE |
| Post town | Telford |
| Postcode | TF3 4JA |
| Country | England |
| ITL 1 | TLG West Midlands (England) |
| ITL 2 | TLG2 Shropshire and Staffordshire |
| ITL 3 | TLG21 Telford and Wrekin |
| Local authority | Telford and Wrekin |
| Electoral ward | Malinslee & Dawley Bank |
| Westminster constituency | Telford |
| Delivery location | TLG21 Telford and Wrekin |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 19 |
| Supplier names | 1 STEP BEYOND SUPPORT; 3 ANGELS COMPLEX CARE SERVICES; ADEN HEALTH CARE; BESPOKE HEALTH AND SOCIAL CARE; COMPLESSO; CREATIVE SUPPORT; DIAMOND MEDICAL; DIMENSIONS (UK; DOVES CARE AND SUPPORT; EDEN HOUSING & SUPPORT; EMPOWERING U CARE; GOLDEN LIVING CARE SERVICES; MCO HEALTHCARE; PERTHYN; POTENSIAL; PRAYNGEL HEALTHCARE; QUIL CARE GROUP; SUPREME HOME CARE; SWANTON CARE AND COMMUNITY |

## CPV Codes

### Divisions

- 85 - Health and social work services

### Codes

- 85000000 - Health and social work services

## Release History

- 18 Mar 2026 at 12:42 - Award - UK6 - Contract Award Notice - https://www.find-tender.service.gov.uk/Notice/024570-2026
- 12 Mar 2026 at 10:42 - AwardUpdate - UK6 - Contract Award Notice - https://www.find-tender.service.gov.uk/Notice/022205-2026
- 25 Feb 2026 at 07:31 - Award - UK6 - Contract Award Notice - https://www.find-tender.service.gov.uk/Notice/016695-2026
- 24 Nov 2025 at 15:01 - Tender - UK4 - Tender Notice - https://www.find-tender.service.gov.uk/Notice/076559-2025
- 17 Sep 2025 at 15:12 - Planning - UK2 - Preliminary Market Engagement Notice - https://www.find-tender.service.gov.uk/Notice/057464-2025
- 23 May 2025 at 11:28 - Planning - UK1 - Pipeline Notice - https://www.find-tender.service.gov.uk/Notice/026204-2025

## Documents

- https://www.find-tender.service.gov.uk/Notice/024570-2026
  18th March 2026 - Contract award notice on Find a Tender
- https://www.find-tender.service.gov.uk/Notice/022205-2026
  12th March 2026 - Contract award notice on Find a Tender
- https://www.find-tender.service.gov.uk/Notice/016695-2026
  25th February 2026 - Contract award notice on Find a Tender
- https://www.find-tender.service.gov.uk/Notice/076559-2025
  24th November 2025 - Tender notice on Find a Tender
- https://www.find-tender.service.gov.uk/Notice/057464-2025
  17th September 2025 - Preliminary market engagement notice on Find a Tender
- https://www.find-tender.service.gov.uk/Notice/026204-2025
  23rd May 2025 - Pipeline notice on Find a Tender

## Notice URLs

- http://www.telford.gov.uk
- https://in-tendhost.co.uk/telford/aspx/home
- https://www.legislation.gov.uk/ukpga/2023/54/contents

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-h6vhtk-052220. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-h6vhtk-052220.json.