---
title: "Flexible Light Touch Framework Agreement for Support Worker / Navigator Services"
ocid: "ocds-h6vhtk-05239f"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-05239f"
markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-05239f.md"
json_url: "https://d3tenders.com/contract/ocds-h6vhtk-05239f.json"
source: "Find A Tender Service"
current_stage: "Award"
buyer: "BIRMINGHAM CITY COUNCIL"
published: "2026-06-19"
---

# Flexible Light Touch Framework Agreement for Support Worker / Navigator Services

Buyer: BIRMINGHAM CITY COUNCIL  
Current stage: Award  
OCID: ocds-h6vhtk-05239f

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## Summary

Birmingham City Council is leading a procurement process for the "Flexible Light Touch Framework Agreement for Support Worker / Navigator Services," focusing on delivering services for Birmingham citizens with multiple disadvantages. The framework targets areas such as housing, healthcare, and personal support, with an emphasis on citizens facing or at risk of homelessness, and those in recovery from substance misuse. This process, governed by the Procurement Act 2023, adopts an open procedure allowing for ongoing framework evaluation and potential expansion during its term. Commencing 1st April 2026, this six-year framework provides extensions up to 2036. The documents relate to procurement stages: planning, tender, and award, marking completion with an award on 19th June 2026. This open procedure is aimed at sub-central government public authorities within Birmingham, UKG31 region.

This framework presents significant opportunities for businesses, particularly SMEs and VCSEs, within the health and social work sectors, keen on expanding their footprint in public service provision. With lots focusing on varied demographics, such as young people, adults, and women, it allows participation across diverse needs and service areas. Companies with expertise in flexible, person-centred support, and those capable of delivering outside typical office hours, stand to gain substantially by tapping into funding aimed at addressing social and health service requirements. The framework’s flexibility ensures market adaptation, thereby fostering growth and encouraging sector-specific innovation and micro-enterprise development.

## Notice

Birmingham City Council (the "Council") wishes to establish a Light Touch Open Framework (LTOF) for the provision of Support Worker/Navigator Services. The framework will be available to the Birmingham Children's Trust (BCT). The scope of the procurement is to establish a framework agreement with a range of providers to deliver support worker/navigator services for Birmingham citizens with multiple disadvantages; for more information see the framework specification document reference 003 P3358 Service Specification. The services will provide a person-centred approach to support and advice in relation to self-management within the systems and services provided. This includes, but is not restricted to, housing, recovery from homelessness (or risk of) and any associated support needs, recovery from substance misuse, trauma-informed support and health care advice and interventions. Some citizens may be rough sleeping, are at risk of rough sleeping or being made homeless. The framework will commence on 1st April 2026 and will be in place for a period of 6 years with the opportunity to extend for a further 2 years plus 2 years subject to funding and satisfactory performance. The scale and scope of this framework will be reviewed and potentially expanded at various stages during the term of the agreement. Contracts called-off from the framework may extend beyond the expiry date of the framework. The Procurement Process to appoint organisations to the Light Touch Open Framework will be conducted in accordance with the Procurement Act 2023 as permitted by Section 9 and Schedule 1. This procedure allows for a more flexible approach to the procurement of certain social and health services to undertake a bespoke procurement process that considers elements of the Open Procedure, Framework and Open Framework procedures. The framework may reopen at various intervals linked to commissioning requirements, funding cycles and extension periods. This will enable commissioners to update the framework as necessary to respond to funding and market developments for the duration of the framework. The LTOF has been divided into the following Lots. * Lot 1: Young People aged 16-24 years * Lot 2: Adults Singles & Couples aged 25 years and over * Lot 3: Female Only aged 18 years plus Tenderers may bid for one or more or all Lots and all tenderers who meet the minimum quality criteria will be appointed to the framework. Where new Lots are introduced onto the LTOF, provision will be made for those providers that have demonstrated appropriate capability to be awarded to the LTOF to transfer to other Lots as appropriate; subject to meeting any additional criteria. This will provide efficiencies in both reduced bidding and evaluation time. This principle will be applied to new and refreshed Lots where appropriate. There are two procedures the Council can utilise to award Call-Off Contracts for the services required, Call Off With Competition or Call Off Without Competition. Additional commissioning requirements may be added during the term of the LTOF. The following services and values been identified as potential additions: - Support for people who have multiple disadvantages - Support for people with disabilities - Support for survivors of domestic abuse - Support for people requiring recovery activities - Support for families - Market development for micro companies - A specific lot for support for families There may be additional requirements. Any increase in value will be subject to the Council's governance arrangements, market engagement and, where appropriate the re-opening of the LTOF. This may result in additional Lots being added to the LTOF.

### Lot Information

Young People aged 16-24yrs

Renewal: The extensions are for a further 2 years plus 2 years subject to funding and satisfactory performance until 2036.

Adults Singles and Couples aged 25 years and over

Renewal: The extensions are for a further 2 years plus 2 years subject to funding and satisfactory performance until 2036.

Female Only aged 18 years plus

Renewal: The extensions are for a further 2 years plus 2 years subject to funding and satisfactory performance until 2036.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Find A Tender Service |
| Latest notice | https://www.find-tender.service.gov.uk/Notice/057974-2026 |
| Notice type | UK6 - Contract Award Notice |
| Procurement type | Framework |
| Procurement category | Services |
| Procurement method | Open |
| Procurement method details | Open procedure |
| Tender suitability | SME, VCSE |
| Awardee scale | Large, SME |
| All stages | Planning, Tender, Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 19 Jun 2026 |
| Submission deadline | 23 Jan 2026 |
| Future notice date | 1 Nov 2025 |
| Award date | 3 Jun 2026 |
| Contract period | 30 Jun 2026 - 30 Jun 2032 |
| Recurrence | 2030-11-01 |

## Values

| Field | Value |
| --- | --- |
| Tender value | £35,000,000 |
| Lots value | Not specified |
| Awards value | Not specified |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Complete |
| Awards status | Active |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | BIRMINGHAM CITY COUNCIL |
| Locality | BIRMINGHAM |
| Post town | Birmingham |
| Postcode | B1 1BB |
| Country | England |
| ITL 1 | TLG West Midlands (England) |
| ITL 2 | TLG3 West Midlands |
| ITL 3 | TLG31 Birmingham |
| Local authority | Birmingham |
| Electoral ward | Ladywood |
| Westminster constituency | Birmingham Ladywood |
| Delivery location | TLG31 Birmingham |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 13 |
| Supplier names | ACTIVO CARE; BIRMINGHAM VOLUNTARY SERVICE COUNCIL; CARING FOR COMMUNITIES AND PEOPLE (CCP; CITIZENS ADVICE MID MERCIA; CLAREMONT LIVING GROUP; CRANSTOUN SERVICES; HEALTH EXCHANGE; SHELTER, THE NATIONAL CAMPAIGN FOR HOMELESS PEOPLE; SIFA FIRESIDE; SPRING HOUSING ASSOCIATION; ST BASILS; THE SALVATION ARMY; TRIDENT REACH THE PEOPLE CHARITY |

## CPV Codes

### Divisions

- 85 - Health and social work services
- 98 - Other community, social and personal services

### Codes

- 85000000 - Health and social work services
- 85300000 - Social work and related services
- 85311000 - Social work services with accommodation
- 85312000 - Social work services without accommodation
- 98000000 - Other community, social and personal services

## Release History

- 19 Jun 2026 at 10:43 - Award - UK6 - Contract Award Notice - https://www.find-tender.service.gov.uk/Notice/057974-2026
- 13 Jan 2026 at 18:13 - TenderUpdate - UK4 - Tender Notice - https://www.find-tender.service.gov.uk/Notice/002879-2026
- 16 Dec 2025 at 18:33 - Tender - UK4 - Tender Notice - https://www.find-tender.service.gov.uk/Notice/083587-2025
- 23 May 2025 at 14:15 - Planning - UK1 - Pipeline Notice - https://www.find-tender.service.gov.uk/Notice/026681-2025

## Documents

- https://www.find-tender.service.gov.uk/Notice/057974-2026
  19th June 2026 - Contract award notice on Find a Tender
- https://www.find-tender.service.gov.uk/Notice/002879-2026
  13th January 2026 - Tender notice on Find a Tender
- https://www.find-tender.service.gov.uk/Notice/083587-2025
  16th December 2025 - Tender notice on Find a Tender
- https://www.find-tender.service.gov.uk/Notice/026681-2025
  23rd May 2025 - Pipeline notice on Find a Tender

## Notice URLs

- http://www.activocare.co.uk/
- http://www.bvsc.org
- http://www.ccp.org.uk
- http://www.citizensadvicemidmercia.org.uk
- http://www.in-tendhost.co.uk/birminghamcc
- http://www.salvationarmy.org.uk
- http://www.sifafireside.co.uk
- http://www.springhousing.org.uk
- http://www.stbasils.org.uk
- http://www.tridentgroup.org.uk
- https://cranstoun.org/
- https://england.shelter.org.uk
- https://in-tendhost.co.uk/birminghamcc
- https://www.healthexchange.org.uk/
- https://www.legislation.gov.uk/ukpga/2023/54/contents

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-h6vhtk-05239f. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-h6vhtk-05239f.json.