---
title: "Provision of a Local Healthwatch Service"
ocid: "ocds-h6vhtk-0523a6"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-0523a6"
markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-0523a6.md"
json_url: "https://d3tenders.com/contract/ocds-h6vhtk-0523a6.json"
source: "Find A Tender Service"
current_stage: "Award"
buyer: "ST HELENS COUNCIL"
published: "2025-05-23"
---

# Provision of a Local Healthwatch Service

Buyer: ST HELENS COUNCIL  
Current stage: Award  
OCID: ocds-h6vhtk-0523a6

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## Summary

The procurement process for the "Provision of a Local Healthwatch Service" has concluded with an active status. St Helens Council, a regional or local authority based in St Helens, United Kingdom, led the procurement initiative. This service falls under the industry category of "Other community, social and personal services," emphasising local citizen involvement and monitoring of health care standards. The contract was awarded on 23 May 2025, following a limited procurement method due to no suitable providers being available from the market test. The delivery focuses on the UKD71 region, with an award value of £1,171,786.

This tender creates substantial opportunities for businesses skilled in community engagement and public service delivery to enhance local influence in healthcare provisions. Organisations specialising in social work, community action, or those with experience in handling healthcare complaints and advocacy are particularly suited to such initiatives. The awarded contract to Halton & St Helens Voluntary Community Action indicates the potential for voluntary and community organisations to leverage their expertise and connections within the locale to drive meaningful changes and improvements in healthcare services.

## Notice

Local Healthwatch The aim of local Healthwatch is to give citizens and communities a stronger voice to influence and challenge how health and social care services are provided within their locality. Local Healthwatch are funded by and accountable to local authorities. Their statutory functions are: 1. Promoting and supporting the involvement of local people in the commissioning, the provision and scrutiny of local care services 2. Enabling local people to monitor the standard of provision of local care services and whether and how local care services could and ought to be improved. 3. Obtaining the views of local people regarding their needs for, and experiences of, local care services and importantly to make these views known, sharing these reports with commissioners and to relevant strategic boards( e.g such as but not limited to St Helens People's Board) 4. Making reports and recommendations about how local care services could or ought to be improved within an overall framework that recognises financial constraints. These should be directed to commissioners and providers of care services, and people responsible for managing or scrutinising local care services and shared with Healthwatch England 5. Providing advice and information about access to local care services so choices can be made about local care services. 6. Formulating views on the standard of provision and whether and how the local care services could and ought to be improved; and sharing these views with Healthwatch England and local authority commissioners. 7. Making recommendations to Healthwatch England to advise the Care Quality Commission to conduct special reviews or investigations (or, where the circumstances justify doing so, making such recommendations direct to the CQC); and to make recommendations to Healthwatch England to publish reports about particular issues. 8. Providing Healthwatch England with the intelligence and insight it needs to enable it to perform effectively.

### Lot Information

Lot 1

Direct Award as after testing the market no suitable providers were available.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Find A Tender Service |
| Latest notice | https://www.find-tender.service.gov.uk/Notice/026690-2025 |
| Notice type | Award Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Limited |
| Procurement method details | Award procedure without prior publication of a call for competition |
| Tender suitability | Not specified |
| Awardee scale | Not specified |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 23 May 2025 |
| Submission deadline | Not specified |
| Future notice date | Not specified |
| Award date | 22 May 2025 |
| Contract period | Not specified |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | Not specified |
| Lots value | Not specified |
| Awards value | Not specified |
| Contracts value | £1,171,786 |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Active |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | ST HELENS COUNCIL |
| Locality | ST HELENS |
| Post town | Warrington |
| Postcode | WA10 1HP |
| Country | England |
| ITL 1 | TLD North West (England) |
| ITL 2 | TLD7 Merseyside |
| ITL 3 | TLD71 East Merseyside |
| Local authority | St. Helens |
| Electoral ward | St Helens Town Centre |
| Westminster constituency | St Helens South and Whiston |
| Delivery location | TLD71 East Merseyside |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | HALTON & ST HELENS VOLUNTARY COMMUNITY ACTION |

## CPV Codes

### Divisions

- 98 - Other community, social and personal services

### Codes

- 98000000 - Other community, social and personal services

## Release History

- 23 May 2025 at 14:18 - Award - Award Notice - https://www.find-tender.service.gov.uk/Notice/026690-2025

## Notice URLs

- http://www.sthelens.gov.uk

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-h6vhtk-0523a6. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-h6vhtk-0523a6.json.