---
title: "Provision of IT Service Management Function - CCTS22A43"
ocid: "ocds-h6vhtk-0524a0"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-0524a0"
markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-0524a0.md"
json_url: "https://d3tenders.com/contract/ocds-h6vhtk-0524a0.json"
source: "Find A Tender Service"
current_stage: "Award"
buyer: "SECRETARY OF STATE FOR HEALTH AND SOCIAL CARE ACTING AS PART OF THE CROWN THROUGH UK HEALTH SECURITY AGENCY"
published: "2025-05-23"
---

# Provision of IT Service Management Function - CCTS22A43

Buyer: SECRETARY OF STATE FOR HEALTH AND SOCIAL CARE ACTING AS PART OF THE CROWN THROUGH UK HEALTH SECURITY AGENCY  
Current stage: Award  
OCID: ocds-h6vhtk-0524a0

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-h6vhtk-0524a0)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-h6vhtk-0524a0.json)

## Summary

The procurement process is overseen by the Secretary of State for Health and Social Care, acting as part of the Crown through the UK Health Security Agency, with an active contract for the "Provision of IT Service Management Function - CCTS22A43". This contract falls under the information technology services category and is located in the UKI32 region. The procurement is in the Award stage, having been signed on 25 April 2023, with the contract period extended until 24 April 2026. The procurement method follows Directive 2014/24/EU on public procurement, ensuring compliance with EU regulations. The current update focuses on a 12-month extension of an existing contract, originally valued at £13,772,583.01 GBP.

This tender presents significant business growth opportunities, particularly for companies experienced in IT service management and those offering products related to service continuity and the ServiceNow platform. Ideal contenders would be larger businesses capable of sustaining ongoing service requirements and those with a proven track record in public sector IT deliveries. Engaging with this procurement can facilitate entry or expansion in governmental IT service sectors, leveraging competencies in business-as-usual (BAU) requirements and ITSCM solutions.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Find A Tender Service |
| Latest notice | https://www.find-tender.service.gov.uk/Notice/026999-2025 |
| Notice type | Award Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Not Specified |
| Procurement method details | Not specified |
| Tender suitability | Not specified |
| Awardee scale | Large |
| All stages | Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 23 May 2025 |
| Submission deadline | Not specified |
| Future notice date | Not specified |
| Award date | 24 Apr 2023 |
| Contract period | 24 Apr 2023 - 24 Apr 2026 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | Not specified |
| Lots value | Not specified |
| Awards value | Not specified |
| Contracts value | £13,772,583 |

## Status

| Field | Value |
| --- | --- |
| Tender status | Not specified |
| Lots status | Not specified |
| Awards status | Active |
| Contracts status | Active |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | SECRETARY OF STATE FOR HEALTH AND SOCIAL CARE ACTING AS PART OF THE CROWN THROUGH UK HEALTH SECURITY AGENCY |
| Locality | LONDON |
| Post town | East London |
| Postcode | E14 4PU |
| Country | England |
| ITL 1 | TLI London |
| ITL 2 | TLI4 Inner London - East |
| ITL 3 | TLI42 Tower Hamlets |
| Local authority | Tower Hamlets |
| Electoral ward | Canary Wharf |
| Westminster constituency | Poplar and Limehouse |
| Delivery location | TLI32 Westminster |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | METHODS BUSINESS AND DIGITAL TECHNOLOGY |

## CPV Codes

### Divisions

- 72 - IT services: consulting, software development, Internet and support

### Codes

- 72222300 - Information technology services

## Release History

- 23 May 2025 at 15:50 - AwardUpdate - Award Notice - https://www.find-tender.service.gov.uk/Notice/026999-2025

## Notice URLs

- http://www.methods.co.uk
- https://www.gov.uk/government/organisations/uk-health-security-agency
- https://www.judiciary.uk/courts-and-tribunals/high-court/

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-h6vhtk-0524a0. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-h6vhtk-0524a0.json.