--- title: "Administration and Resources for Department of Works and Pensions Initiatives" ocid: "ocds-h6vhtk-052566" canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-052566" markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-052566.md" json_url: "https://d3tenders.com/contract/ocds-h6vhtk-052566.json" source: "Find A Tender Service" current_stage: "Award" buyer: "BIRMINGHAM CITY COUNCIL" published: "2026-01-28" --- # Administration and Resources for Department of Works and Pensions Initiatives Buyer: BIRMINGHAM CITY COUNCIL Current stage: Award OCID: ocds-h6vhtk-052566 [View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-h6vhtk-052566) [Download OCDS JSON](https://d3tenders.com/contract/ocds-h6vhtk-052566.json) ## Summary The public procurement process conducted by Birmingham City Council concerns the administration and resources for Department of Works and Pensions initiatives. The project focuses on service provisions related to benefit services including the administration of Housing Benefit and Council Tax support, collection of overpaid benefits, and administration of discretionary awards. The procurement used an open procedure and is currently in the contract award stage with the award made to Capita Business Services Limited. Key dates for this procurement include a signing date on 26th January 2026, with the contract commencing on 1st February 2026 and potentially extending until 31st January 2030. This tender presents significant opportunities for growth to businesses specialising in administrative and resource management services, particularly those experienced in public sector projects. It is ideally suited for larger enterprises that can provide trained personnel and compatible IT systems, as indicated by the award to a large-scale supplier, Capita Business Services Limited. Companies in the sector of benefit services and related IT systems integration would benefit from participating in such tenders, given the long-term engagement and potential contract extensions based on performance and funding. Emerging vendors aiming to expand their market share should align their offerings to meet local authority guidelines and IT compatibility requirements, positioning themselves for future opportunities. ## Notice For the provision of administration and resources for Department of Work and Pensions initiatives. Council terms and conditions will be used. To provide the resource that is suitably skilled and experienced and available to deliver the services and provide support (including): * Administration of Housing Benefit and Council Tax support - Assessing and awarding Housing Benefit and Council Tax support for new applications and change of circumstances in line with the DWP Regulations and Local Authority Procedures. * Collection of overpaid Benefit - To recover Housing Benefit which has been overpaid and is recoverable, using the various methods available in line with the legislation. * Administration of Discretionary awards - to assess applications for a discretionary Housing award in line with the H.B and Universal credit guidelines. Resource to be called off by the Council as and when required The providers staff will be trained and provided access to the Council's system, once NDAs are in place and security checks undertaken. The providers I.T. system needs to be compatible with Citrix Client being employed on their devices ### Lot Information Lot LOT-0001 Renewal: With the option to extend for a further 1 year ### Planning Information A market engagement questionnaire for interested suppliers to complete and return back via the Intend portal by the deadline of 5pm on 13th October 2025. The Council review the questionnaire responses may use some of the responses to help formulate the KPI’s, scope, pricing model etc. This market engagement forms part of research around the project options and the soft market assessment is purely investigatory in nature, although it may be used to assist the Council in defining the tender documents for this procurement. This is not a formal tender notice and call for competition at this stage, and this will follow. The current aim is to then issue a tender notice and tender documents towards the end of October to be returned towards end of November. Pre-Market Engagement Questionnaire deadline is noon on 15pm on 13th October 2025. Please submit via the Council's Intend Portal www.intendhost.co.uk/birminghamcc ## Key Details | Field | Value | | --- | --- | | Publication source | Find A Tender Service | | Latest notice | https://www.find-tender.service.gov.uk/Notice/007754-2026 | | Notice type | UK7 - Contract Details Notice | | Procurement type | Standard | | Procurement category | Services | | Procurement method | Open | | Procurement method details | Open procedure | | Tender suitability | SME | | Awardee scale | Large | | All stages | Planning, Tender, Award | ## Dates | Field | Value | | --- | --- | | Publication date | 28 Jan 2026 | | Submission deadline | 28 Nov 2025 | | Future notice date | 29 Oct 2025 | | Award date | 19 Dec 2025 | | Contract period | 1 Feb 2026 - 31 Jan 2029 | | Recurrence | Not specified | ## Values | Field | Value | | --- | --- | | Tender value | £2,000,000 | | Lots value | £2,000,000 | | Awards value | £1,746,520 | | Contracts value | £1,746,520 | ## Status | Field | Value | | --- | --- | | Tender status | Complete | | Lots status | Complete | | Awards status | Active | | Contracts status | Active | ## Buyer | Field | Value | | --- | --- | | Main buyer | BIRMINGHAM CITY COUNCIL | | Locality | BIRMINGHAM | | Post town | Birmingham | | Postcode | B1 1BB | | Country | England | | ITL 1 | TLG West Midlands (England) | | ITL 2 | TLG3 West Midlands | | ITL 3 | TLG31 Birmingham | | Local authority | Birmingham | | Electoral ward | Ladywood | | Westminster constituency | Birmingham Ladywood | | Delivery location | TLG31 Birmingham | ## Supplier | Field | Value | | --- | --- | | Number of suppliers | 1 | | Supplier names | CAPITA BUSINESS SERVICES | ## CPV Codes ### Divisions - 66 - Financial and insurance services - 75 - Administration, defence and social security services ### Codes - 66523100 - Pension fund administration services - 75310000 - Benefit services ## Release History - 28 Jan 2026 at 16:47 - Award - UK7 - Contract Details Notice - https://www.find-tender.service.gov.uk/Notice/007754-2026 - 19 Dec 2025 at 16:40 - Award - UK6 - Contract Award Notice - https://www.find-tender.service.gov.uk/Notice/085117-2025 - 24 Oct 2025 at 16:00 - Tender - UK4 - Tender Notice - https://www.find-tender.service.gov.uk/Notice/068344-2025 - 2 Oct 2025 at 16:56 - Planning - UK2 - Preliminary Market Engagement Notice - https://www.find-tender.service.gov.uk/Notice/061929-2025 - 23 May 2025 at 22:01 - Planning - UK1 - Pipeline Notice - https://www.find-tender.service.gov.uk/Notice/027235-2025 ## Documents - https://www.find-tender.service.gov.uk/Notice/007754-2026 28th January 2026 - Contract details notice on Find a Tender - https://www.find-tender.service.gov.uk/Notice/085117-2025 19th December 2025 - Contract award notice on Find a Tender - https://www.find-tender.service.gov.uk/Notice/068344-2025 24th October 2025 - Tender notice on Find a Tender - https://www.find-tender.service.gov.uk/Notice/061929-2025 2nd October 2025 - Preliminary market engagement notice on Find a Tender - https://www.find-tender.service.gov.uk/Notice/027235-2025 23rd May 2025 - Pipeline notice on Find a Tender ## Notice URLs - http://www.in-tendhost.co.uk/birminghamcc - https://in-tendhost.co.uk/birminghamcc - https://www.legislation.gov.uk/ukpga/2023/54/contents ## Provenance This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-h6vhtk-052566. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-h6vhtk-052566.json.