---
title: "Outbound Dialler Services"
ocid: "ocds-h6vhtk-0525fd"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-0525fd"
markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-0525fd.md"
json_url: "https://d3tenders.com/contract/ocds-h6vhtk-0525fd.json"
source: "Find A Tender Service"
current_stage: "Planning"
buyer: "STUDENT LOANS COMPANY"
published: "2025-05-25"
---

# Outbound Dialler Services

Buyer: STUDENT LOANS COMPANY  
Current stage: Planning  
OCID: ocds-h6vhtk-0525fd

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-h6vhtk-0525fd)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-h6vhtk-0525fd.json)

## Summary

The Student Loans Company, a central government public authority based in Darlington, UK, is in the planning stage of a tendering process for the provision of outbound dialler services aimed at the collection of student payments. The procurement falls under the 'services' category, specifically targeting collection agency services. Scheduled to be published on or around 1st June 2027, with the contract commencing on 1st April 2028 and running until 1st April 2032. The total estimated contract value is £3.84 million, with a net value of £3.2 million, and the procurement is planned under the legal framework outlined in UKPGA 2023/54.

This upcoming tender represents a significant opportunity for businesses specialising in collection agency services or related sectors, offering a substantial long-term contract with a central government entity. Companies with demonstrated experience in managing large-scale outbound dialling operations and those capable of providing value-driven solutions to improve payment collections will be well-positioned to compete. This procurement process allows firms to establish a foothold in public sector contracting, potentially leading to further opportunities with government and large institutional clients within the UK.

## Notice

Service for outbound dialling service for collection of student payments.

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Find A Tender Service |
| Latest notice | https://www.find-tender.service.gov.uk/Notice/027401-2025 |
| Notice type | UK1 - Pipeline Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Not Specified |
| Procurement method details | Not specified |
| Tender suitability | Not specified |
| Awardee scale | Not specified |
| All stages | Planning |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 25 May 2025 |
| Submission deadline | Not specified |
| Future notice date | 1 Jun 2027 |
| Award date | Not specified |
| Contract period | 31 Mar 2028 - 1 Apr 2032 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £3,200,000 |
| Lots value | Not specified |
| Awards value | Not specified |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Planned |
| Lots status | Planned |
| Awards status | Not specified |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | STUDENT LOANS COMPANY |
| Locality | DARLINGTON |
| Post town | Darlington |
| Postcode | DL1 1RW |
| Country | England |
| ITL 1 | TLC North East (England) |
| ITL 2 | TLC3 Tees Valley |
| ITL 3 | TLC33 Darlington |
| Local authority | Darlington |
| Electoral ward | Red Hall & Lingfield |
| Westminster constituency | Darlington |
| Delivery location | Not specified |

## CPV Codes

### Divisions

- 79 - Business services: law, marketing, consulting, recruitment, printing and security

### Codes

- 79940000 - Collection agency services

## Release History

- 25 May 2025 at 16:34 - Planning - UK1 - Pipeline Notice - https://www.find-tender.service.gov.uk/Notice/027401-2025

## Documents

- https://www.find-tender.service.gov.uk/Notice/027401-2025
  25th May 2025 - Pipeline notice on Find a Tender

## Notice URLs

- https://www.legislation.gov.uk/ukpga/2023/54/contents

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-h6vhtk-0525fd. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-h6vhtk-0525fd.json.