---
title: "Contract for Integrated Domestic Abuse Services - OPEN2025899"
ocid: "ocds-h6vhtk-0527c4"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-0527c4"
markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-0527c4.md"
json_url: "https://d3tenders.com/contract/ocds-h6vhtk-0527c4.json"
source: "Find A Tender Service"
current_stage: "Award"
buyer: "NORTH TYNESIDE BOROUGH COUNCIL"
published: "2025-10-08"
---

# Contract for Integrated Domestic Abuse Services - OPEN2025899

Buyer: NORTH TYNESIDE BOROUGH COUNCIL  
Current stage: Award  
OCID: ocds-h6vhtk-0527c4

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## Summary

North Tyneside Borough Council has completed a procurement process for the Integrated Domestic Abuse Services (IDAS), which aims to provide comprehensive support for victims and survivors of domestic abuse. This initiative is focused on offering holistic, trauma-informed support to adults and children regardless of their circumstances. The procurement is categorised under social work and related services and involves the commissioning of contracts with a duration of three years, extendable for up to two additional years. The services will be provided across North Tyneside within the UKC22 region. Key dates include the contract period starting on 1st January 2026 and ending on 31st December 2028, with the evaluation of bids concluding on 27th September 2025. The procurement method used is the open procedure.

This contract represents a significant business opportunity, particularly for large organisations capable of delivering community and accommodation-based support. The successful bidder, THE CYRENIANS LTD, showcases substantial capacity in providing services that address domestic abuse through coordinated therapeutic and practical interventions. Businesses that specialise in social work, psychological counselling, and outreach services are ideally positioned to benefit from similar opportunities. Moreover, they could explore consortium bids to enhance service delivery and meet complex commissioning requirements. This agreement underlines the importance of supporting public health objectives and safeguarding initiatives within the North Tyneside community, encouraging involvement from small and medium enterprises and VCSEs in future tenders.

## Notice

North Tyneside Council is commissioning a fully integrated Domestic Abuse Service (IDAS) for an initial term of three years, with the option to extend for up to two further years. This service will deliver holistic, trauma-informed support for victims and survivors of domestic abuse - including both adults and children - regardless of protected characteristics, gender, or level of risk. The model will combine therapeutic and practical interventions that promote recovery, safety, empowerment, and long-term resilience. As part of our ongoing commitment to delivering high-quality, trauma-informed support to those affected by domestic abuse, North Tyneside Council is commissioning two separate contracts: Lot 1 - Domestic Abuse Support Service, Value PS630,000 per annum: This contract will deliver an integrated model of community-based and accommodation-based support for adult victims and survivors of domestic abuse, including refuge and dispersed accommodation, IDVA support, outreach, behaviour change programmes, and adult counselling.

### Lot Information

Domestic Abuse Support Service

An integrated domestic abuse support service enabling early intervention, supporting safeguarding objectives, and forming part of a broader public health and criminal justice response. Value PS690,000 per annum

Renewal: Initial Contract is for 3 years with the possible extension of 2 x 12 month periods

Counselling, Therapeutic Support (4-18 years) and Outreach for Children and Young People (11-18 years)

This service will provide trauma-informed, age-appropriate, and accessible support for young people affected by domestic abuse across North Tyneside. It will form a core component of the borough's wider coordinated response to domestic abuse and will contribute to the prevention of intergenerational cycles of abuse and harm. Value PS190,000 per annum

Renewal: Initial Contract is for 3 years with the possible extension of 2 x 12 month periods

### Planning Information

We are seeking to engage with providers ahead of formal procurement to share early plans, gather feedback, and ensure that the service model reflects the needs of victims/survivors, families, and our wider community.
We will be hosting two sessions to enable flexible participation:
Session 1 - Online (Microsoft Teams)
Monday 2nd June 2025
9:30am - 10:30am
Session 2 - In Person
Thursday 5th June 2025
1:00pm - 2:00pm
The Quadrant, Cobalt Business Park, North Tyneside. NE27 0BY
Both sessions will cover the same content and include:
* Overview of the proposed service model
* Commissioning priorities and outcomes
* Timescales for the procurement process
* Q&A and feedback session
To register: email - Behnam.Khazaeli@northtynesoide.gov.uk or Helen.Maxwell@northtyneside.gov.uk by Friday 30th May 2025 specifying:
* Which session you will attend (online or in-person)
* Names and roles of attendees

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Find A Tender Service |
| Latest notice | https://www.find-tender.service.gov.uk/Notice/063496-2025 |
| Notice type | UK6 - Contract Award Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Open |
| Procurement method details | Open procedure |
| Tender suitability | SME, VCSE |
| Awardee scale | Large |
| All stages | Planning, Tender, Award |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 8 Oct 2025 |
| Submission deadline | 11 Sep 2025 |
| Future notice date | 1 Jul 2025 |
| Award date | 7 Oct 2025 |
| Contract period | 1 Jan 2026 - 31 Dec 2028 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £4,400,000 |
| Lots value | £4,400,000 |
| Awards value | £3,450,000 |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Active, Complete |
| Awards status | Pending |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | NORTH TYNESIDE BOROUGH COUNCIL |
| Locality | NORTH TYNESIDE |
| Post town | Newcastle upon Tyne |
| Postcode | NE27 0BY |
| Country | England |
| ITL 1 | TLC North East (England) |
| ITL 2 | TLC4 Northumberland, Durham and Tyne & Wear |
| ITL 3 | TLC43 Tyneside |
| Local authority | North Tyneside |
| Electoral ward | Shiremoor |
| Westminster constituency | Cramlington and Killingworth |
| Delivery location | TLC22 Tyneside |

## Supplier

| Field | Value |
| --- | --- |
| Number of suppliers | 1 |
| Supplier names | THE CYRENIANS |

## CPV Codes

### Divisions

- 85 - Health and social work services

### Codes

- 85300000 - Social work and related services

## Release History

- 8 Oct 2025 at 18:28 - Award - UK6 - Contract Award Notice - https://www.find-tender.service.gov.uk/Notice/063496-2025
- 13 Aug 2025 at 15:52 - Tender - UK4 - Tender Notice - https://www.find-tender.service.gov.uk/Notice/048546-2025
- 28 May 2025 at 11:02 - Planning - UK2 - Preliminary Market Engagement Notice - https://www.find-tender.service.gov.uk/Notice/028042-2025

## Documents

- https://www.find-tender.service.gov.uk/Notice/063496-2025
  8th October 2025 - Contract award notice on Find a Tender
- https://www.find-tender.service.gov.uk/Notice/048546-2025
  13th August 2025 - Tender notice on Find a Tender
- https://www.find-tender.service.gov.uk/Notice/028042-2025
  28th May 2025 - Preliminary market engagement notice on Find a Tender

## Notice URLs

- http://www.changing-lives.org.uk
- https://my.northtyneside.gov.uk/
- https://www.legislation.gov.uk/ukpga/2023/54/contents
- https://www.open-uk.org/

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-h6vhtk-0527c4. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-h6vhtk-0527c4.json.