---
title: "Merchant Services"
ocid: "ocds-h6vhtk-0527f7"
canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-0527f7"
markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-0527f7.md"
json_url: "https://d3tenders.com/contract/ocds-h6vhtk-0527f7.json"
source: "Find A Tender Service"
current_stage: "Tender"
buyer: "CHELMSFORD CITY COUNCIL"
published: "2025-08-29"
---

# Merchant Services

Buyer: CHELMSFORD CITY COUNCIL  
Current stage: Tender  
OCID: ocds-h6vhtk-0527f7

[View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-h6vhtk-0527f7)  
[Download OCDS JSON](https://d3tenders.com/contract/ocds-h6vhtk-0527f7.json)

## Summary

Chelmsford City Council initiated a procurement process titled "Merchant Services" in the financial services industry category, located in Chelmsford, United Kingdom. The process aimed to secure merchant acquirer services for the council. This tender originally commenced on 28th May 2025, with an active procurement status hoping to receive bids by 15th July 2025. However, as of 29th August 2025, the procurement was cancelled because the service terms and conditions were deemed not suitable for the intended purpose. The call for tenders followed an open procedure, allowing broad participation under the provisions of UK legislation 2023/54.

This procurement opportunity was significant for businesses specialising in financial services, particularly those with capabilities in providing comprehensive merchant card acquiring services, including international payment transfers and banking services. With a value of up to £960,000, this contract presented a lucrative opportunity for merchant service providers adept at handling card transactions and operating through multiple payment gateways. While the tender was terminated, similar opportunities may arise in the future, which would be well-suited to companies that can offer value for money and contribute to cost savings for public entities like Chelmsford City Council.

## Notice

Chelmsford City Council would like to issue a tender proposal to secure merchant acquirer services. The supplier is required to provide Merchant Card Acquiring services, to facilitate the receipt, transfer and accounting of incoming domestic and foreign payment streams where current UK sanctions permit, from the payer, to Chelmsford City Council and Chelmsford City Council Payment Gateways to facilitate Cardholder present and Cardholder not present transactions. The supplier will also need to provide chip and pin terminals where required. Objectives oTo secure value for money services. oTo provide cost savings. REQUIREMENT 1. Chelmsford City Council wish to process transactions from the following cards: MasterCard (Credit & Debit), Visa (Credit & Debit), Electron, Maestro and Solo. If any additional card issuers enter the market place, the Council will discuss their specific requirements in that regard as and when necessary. The Council does not accept American Express cards or Diners Cards. The successful bidder will have to be able to operate with the following gateways: Opayo, Elavon, Worldpay and Barclaycard EPDQ. 2. The supplier must assign individual merchant numbers to each outlet specified by the council, this is currently a total of 29 merchants. oThe supplier must be able to provide new merchant numbers as and when required by the council 3. as part of the contract the supplier must be able to supply terminals to the various outlets across the council, the council currently uses 19 terminals. If a terminal is no longer required by a Council during the course of the contract, the Council must be able to return the device to the Supplier without incurring any further related charges. For more information about this opportunity, please visit the Delta eSourcing portal at: https://www.delta-esourcing.com/tenders/UK-UK-Chelmsford:-Financial-and-insurance-services./5ZY2UH8387 To respond to this opportunity, please click here: https://www.delta-esourcing.com/respond/5ZY2UH8387

### Lot Information

Lot 1

Renewal: Chelmsford City Council propose to enter into a Contract with the winning Tenderer for a maximum period of 2 years with an option of extending for additional periods of up to 3 years, to give a maximum term of up to 5 years

## Key Details

| Field | Value |
| --- | --- |
| Publication source | Find A Tender Service |
| Latest notice | https://www.find-tender.service.gov.uk/Notice/052574-2025 |
| Notice type | UK12 - Procurement Termination Notice |
| Procurement type | Standard |
| Procurement category | Services |
| Procurement method | Open |
| Procurement method details | Open procedure |
| Tender suitability | Not specified |
| Awardee scale | Not specified |
| All stages | Tender |

## Dates

| Field | Value |
| --- | --- |
| Publication date | 29 Aug 2025 |
| Submission deadline | 15 Jul 2025 |
| Future notice date | Not specified |
| Award date | Not specified |
| Contract period | 19 Jan 2026 - 18 May 2027 |
| Recurrence | Not specified |

## Values

| Field | Value |
| --- | --- |
| Tender value | £800,000 |
| Lots value | £800,000 |
| Awards value | Not specified |
| Contracts value | Not specified |

## Status

| Field | Value |
| --- | --- |
| Tender status | Complete |
| Lots status | Complete |
| Awards status | Cancelled |
| Contracts status | Not specified |

## Buyer

| Field | Value |
| --- | --- |
| Main buyer | CHELMSFORD CITY COUNCIL |
| Additional buyers | Missing |
| Locality | CHELMSFORD |
| Post town | Chelmsford |
| Postcode | CM1 1JE |
| Country | England |
| ITL 1 | TLH East (England) |
| ITL 2 | TLH3 Essex |
| ITL 3 | TLH36 Heart of Essex |
| Local authority | Chelmsford |
| Electoral ward | Marconi |
| Westminster constituency | Chelmsford |
| Delivery location | TLH3 Essex |

## CPV Codes

### Divisions

- 66 - Financial and insurance services

### Codes

- 66000000 - Financial and insurance services
- 66110000 - Banking services
- 66115000 - International payment transfer services

## Release History

- 29 Aug 2025 at 15:06 - TenderCancellation - UK12 - Procurement Termination Notice - https://www.find-tender.service.gov.uk/Notice/052574-2025
- 28 May 2025 at 13:05 - Tender - UK4 - Tender Notice - https://www.find-tender.service.gov.uk/Notice/028120-2025

## Documents

- https://www.find-tender.service.gov.uk/Notice/052574-2025
  29th August 2025 - Procurement termination notice on Find a Tender
- https://www.find-tender.service.gov.uk/Notice/028120-2025
  28th May 2025 - Tender notice on Find a Tender
- https://www.find-tender.service.gov.uk/Notice/Attachment/A-1725
- https://www.find-tender.service.gov.uk/Notice/Attachment/A-1726
- https://www.find-tender.service.gov.uk/Notice/Attachment/A-1727
- https://www.find-tender.service.gov.uk/Notice/Attachment/A-1728
- https://www.find-tender.service.gov.uk/Notice/Attachment/A-1729

## Notice URLs

- https://www.delta-esourcing.com
- https://www.delta-esourcing.com/respond/5ZY2UH8387
- https://www.delta-esourcing.com/tenders/UK-UK-Chelmsford:-Financial-and-insurance-services./5ZY2UH8387
- https://www.legislation.gov.uk/ukpga/2023/54/contents

## Provenance

This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-h6vhtk-0527f7. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-h6vhtk-0527f7.json.