--- title: "CWC24118MW - Digital Solutions to Support Unpaid Carers" ocid: "ocds-h6vhtk-052848" canonical_url: "https://d3tenders.com/contract/?ocid=ocds-h6vhtk-052848" markdown_url: "https://d3tenders.com/contract/ocds-h6vhtk-052848.md" json_url: "https://d3tenders.com/contract/ocds-h6vhtk-052848.json" source: "Find A Tender Service" current_stage: "Planning" buyer: "WOLVERHAMPTON CITY COUNCIL" published: "2025-05-28" --- # CWC24118MW - Digital Solutions to Support Unpaid Carers Buyer: WOLVERHAMPTON CITY COUNCIL Current stage: Planning OCID: ocds-h6vhtk-052848 [View canonical contract page](https://d3tenders.com/contract/?ocid=ocds-h6vhtk-052848) [Download OCDS JSON](https://d3tenders.com/contract/ocds-h6vhtk-052848.json) ## Summary Wolverhampton City Council is in the planning stage of a procurement process for digital solutions to support unpaid carers. The Council is conducting Preliminary Market Engagement (PME) to evaluate potential solutions for a carers digital portal. This procurement falls under the industry category of software package and information systems and is intended to support carers in Wolverhampton, UK. Potential suppliers are invited to provide input on available solutions up to 18th June 2025. The engagement aims to enhance the support offered through a 24/7 online portal that will assist carers by improving access to information, guidance, and self-management resources. The contract is anticipated to begin on 5th January 2026 and conclude on 4th January 2030. This tender represents an opportunity for businesses specialising in digital solutions and information systems, particularly those experienced in developing user-centric online platforms. Companies that can offer innovative, scalable solutions are well-suited to compete, as the Council seeks to improve early intervention and reduce reliance on statutory provisions. Businesses positioned to collect and analyse demographic data will also find potential in providing solutions that meet the Council’s requirements for data-driven insights. Participating in this engagement could help businesses expand connections within the public sector and demonstrate expertise in creating accessible digital platforms that cater to societal needs. ## Notice Wolverhampton City Council is conducting a Preliminary Market Engagement (PME) is to seek input from potential suppliers within the market, to establish the type of solution and functionality that is available for a carers digital portal. Wolverhampton City Council has an established Carer Support offer which has been available for over twenty years. Recently this has become an all-age offer supporting young carers and parent carers. The carers portal will be an online offer which will be available to carers 24/7 throughout the journey of their caring role. We are aware there are a large proportion of people who do not identify as a carer, we envisage the portal will support with that identification and will provide relevant up to date information to support families in a preventative manner. Any proposed solution should offer the following support: Increase the identification recognition and early interventions for unpaid Carers Delay and reduce the need to access high-cost statutory provision Improve accessibility to information, advice and guidance, improve links and signposting to services that are already available nationally, regionally and in the four Black Country LA areas. Support carers to access self-help and self-management support to reduce the need for carer crisis interventions. Include access to carers 'self-assessment' focused on individualised outcomes The solution should have the capacity to collect and produce relative data regarding demographics, ethnicity, age range as well as information such as when and where the portal is accessed. If you would like to participate in the Preliminary Market Engagement please complete and submit the questionnaire available on the Council's website Opportunities - www.wolverhamptontenders.com. The engagement period ends on Wednesday 18th June 2025 at 12:00 pm (noon). ### Planning Information Wolverhampton City Council is conducting a Preliminary Market Engagement (PME) is to seek input from potential suppliers within the market, to establish the type of solution and functionality that is available for a carers digital portal. Wolverhampton City Council has an established Carer Support offer which has been available for over twenty years. Recently this has become an all-age offer supporting young carers and parent carers. The carers portal will be an online offer which will be available to carers 24/7 throughout the journey of their caring role. We are aware there are a large proportion of people who do not identify as a carer, we envisage the portal will support with that identification and will provide relevant up to date information to support families in a preventative manner. Any proposed solution should offer the following support: Increase the identification recognition and early interventions for unpaid Carers Delay and reduce the need to access high-cost statutory provision Improve accessibility to information, advice and guidance, improve links and signposting to services that are already available nationally, regionally and in the four Black Country LA areas. Support carers to access self-help and self-management support to reduce the need for carer crisis interventions. Include access to carers ‘self-assessment’ focused on individualised outcomes The solution should have the capacity to collect and produce relative data regarding demographics, ethnicity, age range as well as information such as when and where the portal is accessed. If you would like to participate in the Preliminary Market Engagement please complete and submit the questionnaire available on the Council’s website Opportunities - www.wolverhamptontenders.com. The engagement period ends on Wednesday 18th June 2025 at 12:00 pm (noon). ## Key Details | Field | Value | | --- | --- | | Publication source | Find A Tender Service | | Latest notice | https://www.find-tender.service.gov.uk/Notice/028231-2025 | | Notice type | UK2 - Preliminary Market Engagement Notice | | Procurement type | Standard | | Procurement category | Goods | | Procurement method | Not Specified | | Procurement method details | Not specified | | Tender suitability | Not specified | | Awardee scale | Not specified | | All stages | Planning | ## Dates | Field | Value | | --- | --- | | Publication date | 28 May 2025 | | Submission deadline | Not specified | | Future notice date | 18 Jun 2025 | | Award date | Not specified | | Contract period | 5 Jan 2026 - 4 Jan 2030 | | Recurrence | Not specified | ## Values | Field | Value | | --- | --- | | Tender value | Not specified | | Lots value | Not specified | | Awards value | Not specified | | Contracts value | Not specified | ## Status | Field | Value | | --- | --- | | Tender status | Planning | | Lots status | Planning | | Awards status | Not specified | | Contracts status | Not specified | ## Buyer | Field | Value | | --- | --- | | Main buyer | WOLVERHAMPTON CITY COUNCIL | | Locality | WOLVERHAMPTON | | Post town | Wolverhampton | | Postcode | WV1 1RL | | Country | England | | ITL 1 | TLG West Midlands (England) | | ITL 2 | TLG3 West Midlands | | ITL 3 | TLG39 Wolverhampton | | Local authority | Wolverhampton | | Electoral ward | St Peters | | Westminster constituency | Wolverhampton West | | Delivery location | Not specified | ## CPV Codes ### Divisions - 48 - Software package and information systems ### Codes - 48000000 - Software package and information systems ## Release History - 28 May 2025 at 15:13 - Planning - UK2 - Preliminary Market Engagement Notice - https://www.find-tender.service.gov.uk/Notice/028231-2025 ## Documents - https://www.find-tender.service.gov.uk/Notice/028231-2025 28th May 2025 - Preliminary market engagement notice on Find a Tender ## Notice URLs - https://www.legislation.gov.uk/ukpga/2023/54/contents - https://www.wolverhampton.gov.uk/ ## Provenance This Markdown file is an alternate public rendering of the D3 Tenders contract record. The canonical page is https://d3tenders.com/contract/?ocid=ocds-h6vhtk-052848. The underlying structured data is available as OCDS JSON at https://d3tenders.com/contract/ocds-h6vhtk-052848.json.